Following the egg & nest removal, we did not see anyone for 6 weeks. As part of the agreement there should have been regular scheduled visits. I believe it is down to a lack of staff. The operative t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The staff that attended site was polite and professional. Matthew communicated well and was respectful to the environment where we are a busy school with students who were doing exams at the time. T... Voir plus
L'entreprise a répondu
Paul from NBC has done a great job at Chelmsford Transfer Station. He was professional, approachable, and clearly knew what he was doing from day one. Thanks to his hard work and practical approach,... Voir plus
L'entreprise a répondu
always in early as he tries to fit in with us, he knows what time the kitchen starts cooking etc, so in before this time without being asked to used his own imitative. Can answer any question either m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
NBC Environment provides effective, humane, and sustainable solutions to wildlife-related challenges, with a focus on minimising environmental impact and prioritising animal welfare. Founded in 1993 with support from The Prince’s Trust, our progressive approach to resolving conflicts between nature, businesses, and people has built a strong reputation for delivering high-quality services in diverse and challenging environments. Our team of skilled wildlife experts understands animal behaviour and how to influence it, enabling us to develop tailored management strategies that are both effective and cost-efficient. Leading brands trust us and have worked on research and conservation projects with organisations such as Bird Strike, Natural England, OPRED, and Scottish Natural Heritage.
Coordonnées de contact
The Grove, Kenninghall Road, NR16 2HE, Banham, Royaume-Uni
- 0800 169 9646
- enquiries@nbcenvironment.co.uk
- nbcenvironment.co.uk
NBC Environment
4,2
Bien
390 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Unreliable (East Lothian)
Didn't turn up when arranged and couldn't get through to customer services at 10am in the morning (23.09.25)! Left a Chat messageshortly after, so waiting to see if there's any response to that!!
EDIT Ryan contacted me and admitted there was an issue. I appreciated his honesty and owning the issue. The team were promptly sent to assess the infestation problem and looking forward to them returning to complete the works.
23 septembre 2025
Avis spontané
Réponse de NBC Environment
Good afternoon, I am sorry to receive this feedback. I have just requested additional information from you which will allow me to investigate this and come back to you
Thank you
worked out great
After initial problems (down to technology it was discovered) I have received the most amazing service from NBC with personal intervention from senior management followed by superb service from 2 representatives. Happy customer now!
23 septembre 2025
Avis spontané
Réponse de NBC Environment
Good morning, I am sorry to hear that this has been your experience with NBC. I have requested for more information from you so I can look into this, investigate where we have fallen down, and come back to you with a corrective plan.
Many thanks
This company is the biggest scam I’ve…
This company is the biggest scam I’ve ever seen. Impossible to get in touch with . Comes for one visit and never comes again. I’ve been trying to contact them for almost a year now. Disgusting work
18 juin 2025
Avis spontané
Réponse de NBC Environment
Hello. I'm sorry to receive this feedback from you, this certainly isn't the service we pride ourselves on giving. I've reached out to you via email to confirm that I will investigate your comments thoroughly and come back to you as a top priority.
There is no issue with the engineer - however
There is no issue with the engineer, or the quality of work - but I am continuously sent reports that are for another Biffa location and despite numerous emails and conversations with NBC staff, I am still being sent reports that are not for my site.
4 juin 2025
Réponse de NBC Environment
Thank you very much for your feedback and thoughts. I will be sure to pass on your positive comments regarding the quality of work to those involved. In regards to the job sheet, I would like to discuss this with you and so will reach out. Many thanks
Professional company that has been on…
Professional company that has been on my site for a few years
30 mai 2025
Réponse de NBC Environment
Hello, many thanks for your kind feedback and positive review. I will send this on to the relevant teams.
Thank you once again
The gentleman that comes with the hawk…
The gentleman that comes with the hawk is very approachable, people often ask him about the hawk and he happily chats with them and explains the process of what he is doing. This is very well received and is very popular
15 mai 2025
Réponse de NBC Environment
Hello, thank you for taking the time to leave such a nice review. I will pass this on to all those involved. Thank you again
received a competitive quote
received a competitive quote, carried out the works at the agreed time, no issues.
14 mai 2025
Réponse de NBC Environment
Thank you very much for taking the time to send in this review. I will be sure to share this with the teams involved.
Prompt response and quote turaround…
Prompt response and quote turaround understood our requirements
29 avril 2025
Réponse de NBC Environment
Hello, thank you very much for your positive feedback. i'll be sure to send this on to the relevant people involved.
A quick reply to my request to attend…
A quick reply to my request to attend site.
A speedy report sent to us.
23 avril 2025
Réponse de NBC Environment
Hello. Thank you very much for taking the time out to provide this feedback. I will send this on to the relevant people so they are aware.
Thanks again
Timely responses from the contract…
Timely responses from the contract manager. Familiar with the operatives who attend site.
20 mars 2025
The technician that attends our site…
The technician that attends our site always goes above and beyond to help us.
19 mars 2025
Réponse de NBC Environment
Hi, thank you very much for taking the time to provide the positive feedback. I will be sure to pass this on to the relevant teams.
brilliant service.
27 février 2025
Réponse de NBC Environment
Thank you very much for taking the time to provide feedback for us.
Réponse de NBC Environment
Thank you very much for your feedback and time taken to do so. we do really appreciate it
Company feels too stretched
Company feels too stretched with their recent acquisitions of local business'.
14 février 2025
Réponse de NBC Environment
Good afternoon. Thank you very much for your feedback and apologies that this is the perception you have. We are always looking to improve our processes and take your points on board as part of our internal conversations.
Please feel free to message us, or your local contract manager, to discuss this in greater detail.
On time did what they said they were…
On time did what they said they were going to d do
22 février 2025
Réponse de NBC Environment
Thank you very much for your feedback and time taken to send it. I will be sure to pass this on to the relevant teams. Thank you
great help with mice issue
Had an on going mice issue i couldn't sort after trying almost everything, landlords called them out and we found not only the place they keep coming in but their experince and knowledge with better traps and tools was a huge help and hopefully no more will come around, lovely people too
14 février 2025
Réponse de NBC Environment
Many thanks for your time taken to provide the feedback. I'm glad we were able to help you, and I will be sure to send your feedback on to the relevant people. Thank you again.
Réponse de NBC Environment
Thank you very much for your feedback and kind words. I have shared this with the personnel involved.
Réponse de NBC Environment
Thank you very much for your feedback. I will pass this on to the relevant teams
Problem Solved!
We had a problem with rodents in the loft. They had chewed through wires and could be heard in the cavity wall.
Mick came from NDC and over the course of a few visits eliminated the problem.
Mick kept us fully informed and involved and was really professional and diligent.
Thank you Mick. You're a star!
25 octobre 2024
Avis spontané
Réponse de NBC Environment
Thank you very much for your kind words. I will be sure to pass this on to Mick who attended your property
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.