Neonaboutiques Avis 

From china, if you have trouble and want help they will not help. Don't buy from them.

Do not order from this boutique. They do not accept returns no matter what bc they said it is too much of a hassle. They ever suggested I find a friend to give them to…WHAT! I spent $100 and no support here. Their return policy information is bogus. Don’t order from them.

I received a shirt from them and there was a tear right in the front as I opened it. They have a policy written saying that within 20 days they will refund you and they are arguing with me saying they’ll send me 30% off on my next order! Do not order from these people I have pix as well!

Order two shirts. After waiting 31 days to receive my order, one sent was completely the wrong shirt. Company has offered discount on NEXT order, 10% off the shirt I didn't want, and no need to ship back. The shirt was a gift. They do not understand that I'm not paying for something I didn't get. Website says US and UK based. They are Hong Kong. Recommend not ordering from this untrustworthy company. In the end, I disputed the charge with Amex.

I read horrible reviews about this boutique but ordered anyway. I do not get the negative reviews AT ALL!! Shirts were amazing and I love love love them. Will be buying more band tees.

They are not based in San Francisco. That is a blatant lie. They do NOT have a 30 day money back guarantee. It takes multiple emails to get them to agree to a return, then they want you to ship it to China and pay for it. Quality is below par...bad materials. I do not recommend at all.

I would not order from Neona Boutique. I placed an order late May for a late June wedding. I didn’t get my items until 30+ days. I contact several times and while patiently waiting for an update on shipping or tracking I received emails back just saying to be patient. No tracking was ever provided. Since my event was already passed when I received the item I emailed about returning the dress but I was just given a coupon to shop again and they did not accept me return request.

Do not purchase from this company. I made the mistake and realized they were a fake boutique after my purchase. They stole a picture from one of the trusted boutiques that I purchase from. Minutes later I requested a refund and a cancelation. Filed a complained with PayPal. And 6 days later they are telling me they can only cancel with a 10% handling fee. Nope! Disgusting.

They advertised the shirts as authentic used rock band t-shirts. They are not! The fabric is polyester and not the same as seen on Facebook. I should have read the reviews but didn't see a place to check reviews. I won't buy from this company or any of the other odd-ball companies again. It's very hard to tell which are from China.

Company marketed shirt as vintage and one of kind. It was cheap, not authentic, mass produced and cheap looking. One place said One Size, packaging said Medium. Company has 30 day return policy. Been going back and forth for weeks. Finally saying they'll refund if I pay for shipping back to China. Horrible company, misleading, pain in the butt to deal with. Stay away!

I placed an order on May 1st and paid for expedited shipping, which their website states will take 3-5 days.

The day after I placed the order, I realized that the information they were advertising is false and these shirts are not one-of-kind but china produced. I sent an email on 5/2/25 to cancel my order and was told it had already shipped. It had not.

In fact, as of 5/20/25 and after at least 10 emails requesting refund, I still have not received this trash product.

I will be disputing with my credit card company today.

TOTAL SCAM. Order never arrived and they kept telling me to search my neighborhood and go to the post office. They stopped communicating with me as soon as I asked for a refund or for them to resend the items. They put responsibility on the customer instead of themselves. They are a fraud.

Total Scam! What I received was nothing like what was advertised- it was a synthetic T shirt with decal melted on- I ordered a medium and got an XXXL when I reached out to let them know I was unhappy with quality and size- they said returning was too difficult So I should keep it or gift it to someone (never it's so cheap I'd be embarrassed !) they will give me 20% off an additional order- now why would I order another poorly made shirt that doesn't fit and I don't like??- They never mentioned this was from out of the US. Advertising was deceiving- yes it took over a month to get. This was a $47 lesson - shame on them for bait and switch.

Ordered one of their boho tops. Took forever to just see it says “ being delivered”. Never came and they sent me a bogus tracking number. Kept telling me to check with my neighbors. Such a scam. Do not order from them.

I ordered a shirt from this company and it's terrible quality. It took a month to arrive and came from China. The band tee isn't a band tee at all. It looks like someone took a photo of a worn out band tee then clumsily printed it onto a cheap top. The shirt is also shorter than it appeared on the website (more like a crop top). I asked to return it and have received nothing but a run around. The company says it will cost too much to return it so they won't offer a refund, despite their website stating they do. Their solution was for me to "give it as a gift" and they'd give me 20% off a future order. Don't get duped like me. Do Not buy from this sleazy company.

Junk. Paid $38 for a top that’s worth $10. Supposed to be a vintage rock band shirt but it’s a crappy shirt with an iron-on transfer.

I had ordered a choker along with earrings and a couple of shirts. First off, the choker was advertised as leather - what i received was plastic. The earrings are extremely cheap, they came bent and not wearable. The material of the shirts is very cheap, they are not nice shirts like on the advertisement that I had seen. I contacted support at Neona Boutiques and they tried to block me from sending email responses and are not willing to help. They are not being very helpful and to return these items back to China is very costly. So if you think these look good and that you should buy anything from this website - don't it's cheap crap!!

I was so excited about my purchase-per their item description I ordered a red Def Leppard shirt. It came in hot pink. I never would have ordered that color. When I reached out to them they said lighting can change an appearance. What?! You advertise one color and sent another. I won’t even wear it. They won’t discuss it or exchange it. Do not buy from this company. My item doesn’t even resemble what they advertised.

They advertise one of a kind vintage t shirt upcycled but it is not vintage. Then they will not allow you to return the item. Do not buy they are a scam!

STAY AWAY.

I was introduced to this company through an ad. In the ad, the model is wearing a vintage tee with bell-shaped/bat-wing sleeves. Intrigued, I was suckered in and ordered two shirts, spending just over $80.

It took nearly a month to receive my shirts, despite them saying they are based in San Francisco, (My order shipped from China). When I opened my order, I found that it was NOTHING like what was described to me-- the material of the shirts they sent were of a cheap polyester/nylon material, NOT a t-shirt. I went to email them expressing my dissatisfaction; however, I was so angry with their false advertising, I decided to go ahead and report them to PayPal. I, thankfully, received all of my money back, but am now warning others. STAY AWAY from Neona Boutiques. They falsely advertise, and are a scam!