Outstanding customer service!. The best I've ever experienced. Had a few hiccups, BUT these guys are prompt and will go above and beyond to make sure the customer is 100% satisfied with their purchase... Voir plus
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Recently bought a piece for the study, purchase was simple and straight forward, follow-up Comms we’re brilliant, and the product..wow…the product. Super quality, really very well made, Perspex cutout... Voir plus
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I ordered a custom neon for my son’s bedroom. He was quite specific about what he wanted (teenager!) Neon Vibes were really amazing sending me a couple of mock-ups as per my request. They were brillia... Voir plus
L'entreprise a répondu
Great communication . Fast delivery once product was made. LOVE the finished product and the cute little touch of adding jelly beans to the delivery box went down well…thank you! Easy to follow hangin... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Neon Vibes®, we create stunning LED neon signs, wall art, light installations, and lamps for both indoor and outdoor applications. Illuminate your business logo, name, quote, slogan, or picture with our expertise, and watch us transform it into an eye-catching masterpiece. Proudly handmade in the UK and loved worldwide, our gorgeous LED neon creations are tailored to your unique vision. Trust Neon Vibes® to bring your ideas to life and deliver exceptional quality and service. Visit www.neonvibes.co.uk to start your neon journey with us today!
Coordonnées de contact
Unit 3 Maple Park, Lowfields Avenue, LS12 6HH, Leeds, Royaume-Uni
- 0113 3470111
- support@neonvibes.co.uk
- neonvibes.co.uk
4,8
Excellent
395 avis
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Neon light for home bar
Neon light is beautiful, perfectly made, delivery was quicker than expected. Over the moon with purchase and would highly recommend.
3 avril 2024
Réponse de Neon Vibes®
Hi June,
Thank you so much for taking the time to give us such a great review. We're so happy that you love your light! Have a brilliant day.
All the best,
Lauren and Team NV
Once again the service was A1 from Neon…
Once again the service was A1 from Neon Vibes, the signs are excellent and our customer the very happy with the final product.
27 mars 2024
Réponse de Neon Vibes®
Hi Glen,
Thank you so much for this great review! It means so much when our customers take the time to tell us about their experience with us. We hope to see you again in the future!
All the best,
Lauren and Team NV
Great company to deal with
Great quality products, great pricing and service from Lauren Palmer
27 mars 2024
Avis spontané
Réponse de Neon Vibes®
Hi Joe,
Thank you so much for your lovely review! It really is our pleasure, it means a lot to know the effort we put in makes a difference. We hope you enjoy your sign for many years to come!
All the best,
Lauren and Team NV
Love
Love, love,my light it’s absolutely awesome! Can’t fault the service and delivery 📦 so speedy and well packaged. Would highly recommend to anyone
28 février 2024
Réponse de Neon Vibes®
Hi Natalie,
Thank you so much for taking the time to leave us this lovely review! It means a lot to us when our customers take the time to share their experience with us. We're so glad you love your light, we bet it looks amazing.
All the best,
Lauren and Team NV
Our second order from Neon Vibes
Our second order from Neon Vibes. Great customer service and communication and we love our signs which are just as ordered and the best quality.
8 février 2024
Réponse de Neon Vibes®
Hi Karon,
Thank you so much for taking the time to post this, it means so much that our new customers can see real comments from our existing customers for themselves, and thanks for the photos too, they look great!
Really great and quick communication
Really great and quick communication - helped me get the design right - slick ordering and quick delivery. The sign we have is epic and exactly what we wanted.
30 janvier 2024
Avis spontané
Réponse de Neon Vibes®
Hi Andrew,
Thank you so much for leaving us such a great review. It really means so much to us to read such lovely comments. I hope your sign packs a punch at your even in April and we look forward to working together again in the future.
Thanks again,
Lauren and TEAM NV
Best customer service i've had in a LOOOONG time. Sign is pretty banging too...
After MONTHS of filling in contact forms on other sites, and ringing around to get a Neon Sign made for our Business with nearly zero reply, i'd almost given up. Then I gave Neon Vibes a try. I was actually called back within 15 mins of my enquiry! Mick has looked after me from start to finish. Advised me on what would look good, what would work, and he wasn't wrong! Super Happy! Came ahead of schedule which is a huge bonus as we were cutting it super fine. Couldn't rate highly enough. Great product, great service. What more could you want?! Thanks again Mick.
21 février 2024
Avis spontané
Réponse de Neon Vibes®
Hi Laura,
We're thrilled you're so happy with your sign and your interaction with us! We always strive to give our customers the best experience possible. We're honoured we could be involved in creating such an important element for your business, especially after so much disappointment! We hope the sign takes pride of place for many years to come. We look forward to the possibility of working together again in the future.
Kindest regards,
Lauren and TEAM NV
Hi had my sign made by neon vibes
Hi had my sign made by neon vibes. It was very professional from the start to the finish, very helpful and very excellent quality, would highly recommended.
Many thanks
Eddie
Eddie's Bar
16 novembre 2023
Avis spontané
Réponse de Neon Vibes®
Hi Eddie,
Thank you so much for leaving us such a great review. It always means so much when our customers take the time to let us know about their experience with us. We're so glad you love your sign and enjoyed working with us. We look forward to working with you again in the future!
All the best,
Lauren and Team NV
Excellent service start to finish
Excellent service start to finish. Will definitely recommend and be using again.
5 janvier 2024
Avis spontané
Réponse de Neon Vibes®
Hi Mr Harling!
Thank you so much for leaving us a review, it always means so much when our customers take the time to let us know how we're doing! We're so glad you've has such a positive experience with us. We look forward to working with you again in the future!
All the best,
Lauren and TEAM NV
Great neon bar sign
Great neon bar sign! It was delivered on time for Christmas and we are really pleased with it. I ordered the dimmer too, and although it works well and the light looks better slightly dimmed in our house, the dimmer unit is a bit cumbersome and clunky looking. In general though, I'd highly recommend product.
28 décembre 2023
Réponse de Neon Vibes®
Hi Gail,
Happy New Year!
Thank you so much for your review! We're really pleased to hear you're happy with your sign. It always means the world to us when our customers take the time to share their experience with us. We'll take your comments on board about the dimmer, we always appreciate constructive feedback. We'd love to see some photos of your sign in all it's glory if you don't mind sharing!
All the best,
Lauren and Team NV
Really fast response to getting a…
Really fast response to getting a design drawn up after my request. Sign turned out absolutely brilliant and is the main piece in my gym. Great quality would recommend.
15 décembre 2023
Réponse de Neon Vibes®
Hi Harrison,
Happy New Year!
Thank you so much for your great review! We're so pleased to hear you love your sign. It always means the world to us when our customers take the time to share their experience with us. We'd love to see some photos of your sign in all it's glory if you don't mind sharing!
All the best,
Lauren and Team NV
Amazing custom sign
Got an incredible custom design LED sign from these guys! Was a present for my Dad and they absolutely smashed the brief (a personalised Star Wars cinema sign). They also went above and beyond to meet our budget and our delivery time, extremely good customer service. And the sign itself is really high quality. Couldn’t recommend more!
20 décembre 2023
Avis spontané
Réponse de Neon Vibes®
Hi Georgina, thank you so much for your wonderful review! It always means so much to us to know we're providing an exceptional experience for our customers. We hope your dad loves the sign, we can't wait to see photos of it when it's been put up, it's going to look brilliant! Thanks again for your lovely words,
Lauren and TEAM NV
Well packed great communication and…
Well packed great communication and lovely delivery driver Christmas present for grandson so have not opened it This is the second purchase i have had from neon lights and the other grandson was over the moon with his so his brother wanted one Thank you Nein Light s
6 décembre 2023
Réponse de Neon Vibes®
Hi Carol, thank you so much for leaving us such a lovely review, it really means a lot to us to get such great feedback. We're thrilled you're so happy with your purchase, we hope your grandson loves his light too. Hope you all have a great Christmas.
All the best,
Lauren and TEAM NV
The best on the market!
If you are looking to get a neon led sign, look no further than neon vibes. Although there are a lot of options on the market, I do not hesitate to say that neon vibes is likely one of the best. The customer service is top notch and the sign is 10/10, better than I could have ever imagined. I would definitely recommend using this service!
1 décembre 2023
Avis spontané
Réponse de Neon Vibes®
Thanks so much for the kind words Harry, it always means so much when our customers take the time out of their day to leave us a review, especially one so positive! We'd love to see some photos of it at one of your future events, we bet it will look excellent.
All the best,
Lauren and Team NV
Wow, incredible company thrilled with my purchase!
Fantastic company to deal with! I can see why they have 5 stars! In a world where it is rare to get value and excellent customer service it has been a delight to purchase from Neon Vibes! I absolutely love my sign and couldn’t be happier with my purchase. Would recommend to everyone.
1 décembre 2023
Réponse de Neon Vibes®
Hi Cathy,
Thank you for your lovely post, it's really appreciated when our customers take the time to send in their thoughts.
I'm so pleased you like your music notes design - would love to see some photos of it in place too - even if you would have liked a larger version!!
Best
Mick
This is my second purchase from neon…
This is my second purchase from neon vibes . Amazing customer service , care and attention to detail .
Would highly recommend.
24 novembre 2023
Réponse de Neon Vibes®
Hi Jules,
Thank you for taking the time to post his, it means the world to us to get such great feedback.
It gives our potential customers confidence to read something like this.
So pleased that you like your new sign too - send us a photo when it's in place!
Prompt delivery
Prompt delivery . Very happy with product. Seems robust and very bright
21 novembre 2023
Réponse de Neon Vibes®
Hi Ruth,
Thanks so much for leaving us a review, it always means a lot when our customers take the time to leave us feedback. We're really glad you're happy with your neon!
Best,
Lauren
The speed of the repair service is as…
The speed of the repair service is as impressive as the sign itself! Our son damaged his sign and it was back with us fully repaired in 2 days.
Customer service has been second to none, prompt friendly Emails, no problems with any issues. All requests promptly dealt with!
Shout out to Mick, great contact.
9 novembre 2023
Réponse de Neon Vibes®
Hi Phil,
Thanks for taking the time to post this, it really means a lot so our potential new customers can see how we perform. Just glad we could sort this for you and your son!
Best
Mick
They are a lovely company to do…
They are a lovely company to do business with. We’ve used them before and will do so again. Mick could not be more helpful and patient
23 octobre 2023
Réponse de Neon Vibes®
Hi Jo,
Thanks so much for your great review, it really means a lot when our customers take the time to tell us how we're doing. We look forward to working with you again in the future.
We'd love it if you sent us photos of your sign in all it's glory, you might even get featured on our website's inspiration page!
All the best,
Lauren
Excellent experience
I spent a good couple weeks doing my research and deciding between companies before I finally settled on Neon Vibes. Despite being a more expensive company (although I received a generous discount for the final price) I loved the mock up designs they originally gave me. Ailena who I emailed most was super helpful in answering all my questions as I'm a very particular person. Very happy with the service and communication throughout the whole process. Only reason for giving 4 instead of 5 stars is because the colour projects a little different to how I imagined it would based on the mock up image but I'm still pretty happy.
7 septembre 2023
Réponse de Neon Vibes®
Hi Gabriella,
Thank you for taking the time to post your review, it really matters to us to get our customers feedback,so we can improve our service.
I'm glad that we worked through this with you until you were confident enough to place your order.
The issue with the colour is difficult to resolve, as the visuals and mock drawings are just that, we can't replicate the shades precisely, and they can differ too, depending on the device used to view them.
I'll look into adding a note to this effect on our quotes going forward though.
Loved the photos you sent of it installed too, thank you!
Best
Mick
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