Really pleased with my experience with NeoWall. Jake was extremely helpful throughout the process of supplying the composite cladding for our project. He helped work out exactly what we needed, wh... Voir plus
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Lisez les avis des autres
We are very pleased with the look of our new wall panels. They are well-made, light-weight and scratch resistant. Delivery was very fast too. Would definitely recommend. I have given 4* as I feel the... Voir plus
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Great quality product, usually fast delivery (a few days), good price and free delivery. We have ordered on 3 separate occasions and each time the delivery, although usually fast, has been unannou... Voir plus
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I chose Neowall as the decking looked great and the website was laid out easily for me to see and order what I needed. I had a few questions, so called up and Jake was extremely helpful. The websi... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
NEOWALL is a contemporary product for interior spaces that has taken the market by storm. It is what we call a Fluted Panel, (three-dimensional vertical channels that create a stylish effect with light and shadow). Fluted panels are a global phenomenon that brings a high-end styling take on decorative paneling. Whether you are a design professional or take an interest in modern-age interiors for your living spaces.
Coordonnées de contact
107-109 St. Barnabas Road, LE54BW, Leicester, Royaume-Uni
- info@neowall.co.uk
- neowall.co.uk
4,6
Excellent
101 avis
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Really pleased with my experience with…
Really pleased with my experience with NeoWall. Jake was extremely helpful throughout the process of supplying the composite cladding for our project. He helped work out exactly what we needed, which made ordering everything straightforward and avoided unnecessary waste.
The pricing was very competitive, delivery was fast and efficient, and the quality of the product has been excellent.
Would definitely recommend NeoWall, and a big thanks to Jake for all his help. I’ll certainly be coming back soon when we’re ready to order the composite fencing!
10 septembre 2026
Avis spontané
Réponse de Neowall
Thank you for the fantastic review! It's great to hear that everything went smoothly and that we could help you get the right amount of cladding for your project while avoiding unnecessary waste.
We're really pleased you're happy with the product quality, pricing and delivery.
We look forward to helping you again with your composite fencing order.
Thanks again for choosing Neowall!
Great product great service
9 septembre 2026
Jake was really helpful
Jake was really helpful, even though we had a few hiccups along the way. Was sorted out within the next day.
7 septembre 2026
Réponse de Neowall
Thank you so much for your review! We appreciate your patience with the hiccups along the way and are glad we could resolve everything within the day.
Thanks again for choosing Neowall!
Good quality panels
We are very pleased with the look of our new wall panels. They are well-made, light-weight and scratch resistant. Delivery was very fast too. Would definitely recommend. I have given 4* as I feel the price is quite high.
1 septembre 2026
Réponse de Neowall
Thank you for your fantastic feedback! We’re really pleased to hear you’re happy with the look and quality of your new wall panels, and that you found them lightweight, scratch resistant and quick to arrive.
We completely understand your point regarding the price. We always aim to offer a premium-quality product at a competitive price, and we really appreciate you choosing Neowall and taking the time to share your honest feedback.
Thank you again for the recommendation! 😊
Great service.
28 août 2026
Réponse de Neowall
Thank you for your fantastic review! We’re really pleased to hear you were happy with our service. We really appreciate you choosing Neowall and taking the time to share your experience!
After searching many sites for…
After searching many sites for composite decking in 5 metre lengths, i chose Neowall for the following reasons:
1. Their product looked superior to other sites.
2. Their composite decking was dual coloured, so had a choice of Teak & Choco Brown.
3. They offered free delivery, when other companies were going to charge between £155 & £200, even for orders over £850!!
4. After placing order, i had to contact customer service to delay delivery, this was dealt with by Jake, who was very helpul and understanding.
5. The delivery was straight forward and the driver was friendly and helped me to carry decking into my back garden.
6.The product is excellent and of very good quality, compared to my previous composite decking which was bought from a competitora few years ago.
If i had one complaint, i was not giving a stipulated timeslot, but the delivery was to Newcastle from Leicester, but a phone call to Neowall sorted that.
I would definitely buy from this company again and highly recommend them, good company, good product and exvellent customer service.
26 août 2026
Avis spontané
Réponse de Neowall
Thank you so much for taking the time to leave such a detailed review! We’re absolutely delighted to hear that you’re so pleased with your new decking and that you found the quality to be a significant improvement over your previous composite decking.
It’s also great to hear that we were able to accommodate your delivery requirements and that our driver was able to help with getting the boards into your garden. We really appreciate your kind words about our customer service and are pleased we could make the process as straightforward as possible.
We pride ourselves on offering 5m composite decking, competitive pricing and free delivery, so it’s fantastic to hear that these were important factors in your decision to choose Neowall.
Thank you again for your recommendation and for choosing Neowall. We’d be delighted to supply you again in the future!
Ordered external cladding, all positive
Ordered external cladding, service was prompt and delivery quick with no lead times. Excellent customer service, sturdy product at a fraction of the cost of other supplier of composite cladding.
25 août 2026
Avis spontané
Réponse de Neowall
Thank you so much for your fantastic review! We’re delighted to hear you were impressed with the quality of our external cladding, quick delivery and customer service. We pride ourselves on offering premium products at competitive prices, so it’s great to hear you found our cladding to be such good value. We really appreciate your support!
Very disappointing experience
I ordered two wall panels, only to be contacted yesterday and told that both were actually out of stock, despite still being shown as available on the website.
As you can imagine, I was disappointed, particularly as I had placed the order based on the stock showing as available. I was told they would try to source two panels and would call me back. After waiting several hours, I called back twiceand was eventually told that the manager was trying to locate them and that I would receive a call back by the end of the day.
No one called me back.
I contacted them again this morning and was told by the same person that they had been unable to source any. I also questioned why the panels were still showing as available online. I was told the website would be updated later, yet I could see that the stock information had already been updated yesterday and the panels were still showing as available.
Unfortunately, this experience has left me very disappointed and I would be reluctant to order from this retailer again.
12 août 2026
Avis spontané
Réponse de Neowall
Thank you for taking the time to leave your feedback. I’m genuinely sorry for the experience you’ve had with us.
I completely understand your disappointment, particularly as the panels were showing as available when you placed your order.
I would like to explain that the reason it took some time to come back to you was because we were making every effort to locate the two panels for you. We checked our available stock and explored whether we could source them elsewhere, as we wanted to find a solution rather than simply tell you they were unavailable. Unfortunately, despite our best efforts, we were unable to locate them.
That said, we should have kept you updated during this process, and I apologise that you had to contact us again for an answer. We are also reviewing why the website continued to show the panels as available.
We’re sorry that this experience has left you disappointed. We genuinely value our customers and will use your feedback to improve both our stock management and communication.
Kind regards,
The Neowall Team
Great product and great service
Great product and great service, bought some cladding to clad my outdoor kitchen in and the effect looks great, communication was also great throughout, I've now ordered more in a different colour for some other cladding
4 août 2026
Réponse de Neowall
Thank you so much for your fantastic review! It’s great to hear that you’re happy with both the cladding and the service you received from us. Your outdoor kitchen sounds like it’s looking fantastic, and we’re delighted you’ve come back to us for more in a different colour!
Thanks again for choosing Neowall, and we hope you enjoy your next project just as much!
Quality decking, that looks great.
I chose Neowall as the decking looked great and the website was laid out easily for me to see and order what I needed. I had a few questions, so called up and Jake was extremely helpful.
The website had clear installation instructions, with tips, pointers and ideas.
I ordered the sample pack, with the 4 different colours, which was good.
The decking was straightforward to work with, install and everything worked out well, resulting in a great addition to the outside space.
Highly recommended
17 juillet 2026
Avis spontané
Réponse de Neowall
Thank you so much for taking the time to leave such a fantastic review!
We're delighted to hear that you found our website easy to use and that the installation guides helped make your project straightforward. It's also great to know that the sample pack helped you choose the right colour before ordering.
We're thrilled that you're happy with the finished result and that our decking has made such a great addition to your outdoor space. Thank you for choosing Neowall and for your recommendation. We hope you enjoy your new decking for many years to come!
Great delivery service thank you
25 juin 2026
Réponse de Neowall
Thank you for your kind review! We're delighted to hear you were happy with our delivery service. We really appreciate your feedback and look forward to serving you again soon!
Everything from ringing up to ordering…
Everything from ringing up to ordering and delivery excellent. Price was good and product good Thanks.
29 juin 2026
Réponse de Neowall
Thank you for taking the time to leave us such a great review!
We're delighted to hear that you had an excellent experience from your initial enquiry right through to ordering and delivery.
We really appreciate your feedback and look forward to serving you again in the future.
Many thanks,
The Neowall Team
Despite a few complications with my…
Despite a few complications with my delivery the guys got me sorted and I was pleasantly surprised with the results. Composite decking project looks great and my customer is absolutely delighted with the results.
24 juin 2026
Réponse de Neowall
Thank you for taking the time to leave us a review!
We're pleased to hear that, despite a few delivery complications, our team was able to get everything sorted for you.
Thank you for choosing Neowall, and we look forward to working with you again on future projects.
Kind regards,
The Neowall Team
Ordered yesterday and delivered today
Ordered yesterday and delivered today. Delivery driver called me 1 hour before delivery, he also helped me carry all of the decking into my back garden. 5 out of 5 all round.
26 juin 2026
Avis spontané
Réponse de Neowall
Thank you so much for your fantastic review!
We're delighted to hear that your order arrived so quickly and that our delivery driver kept you updated and went the extra mile by helping carry the decking into your back garden. We'll be sure to pass your kind comments on to the team.
It's great to know you had a 5-star experience from start to finish. Thank you for choosing Neowall, and we hope you enjoy your new decking for many years to come!
Kind regards,
The Neowall Team
Amazing company
The customer service with Neowall has been absolutely amazing. Quick, clear and friendly advise recieved. Delivery was really quick, despite being at the other end of the UK. The driver who brought this north even put all the boards in the back garden out of the way. Now the boards have been laid and most of the garden has been sorted, we are over the moon with the result. Thank you to all at Neowall.
28 mai 2026
Réponse de Neowall
Thank you so much for your fantastic review.
We're delighted to hear that you had such a positive experience with our team and that the delivery process went smoothly.
Most importantly, we're thrilled that you're over the moon with the finished result. There's nothing better than seeing a project come together and knowing our products have helped transform your garden.
Thank you for choosing Neowall and for taking the time to share your experience. We really appreciate your support and hope you enjoy your garden for many years to come.
Kind regards,
The Neowall Team
Composite decking is no good
Composite decking is no good , don’t buy it. Hot day all the joint going separate, length going large and after hot again it’s going small. Really waste of money.
10 juin 2026
Avis spontané
Réponse de Neowall
Thank you for your feedback. We are sorry to hear that you are disappointed with your decking.
Composite decking will naturally expand and contract with changes in temperature, which is why it is important that the manufacturer's installation guidelines are followed, particularly regarding expansion gaps and fixing methods. When installed correctly, this movement is accommodated within the design of the deck.
We would like the opportunity to better understand the issues you have experienced. Please contact our customer service team with your order details and, if possible, some photos of the installation. We will be happy to review the situation and offer any advice or assistance we can.
Kind regards,
The Neowall Team
Absolutely Amazing service
Absolutely Amazing service. Ordered my Decking yesterday morning, delivered this morning. Great product too! Came wrapped and no damage. Can't actually believe how good my experience has been with Neowall. Don't get service like this very often. Will definitely be using this company again. Highly recommended!
16 juin 2026
Avis spontané
Réponse de Neowall
Thank you so much for your fantastic review!
We're delighted to hear that you were pleased with both the speed of delivery and the quality of the decking.
Providing excellent customer service is something we pride ourselves on and we're thrilled that we exceeded your expectations and truly appreciate you taking the time to share your feedback.
Thank you again for choosing Neowall. We look forward to helping with any future projects and would love to see photos of your completed decking once it's finished!
Best wishes,
The Neowall Team
Excellent from start to finish
Excellent from start to finish. Easy to navigate the website to find what you're looking for. Ordering was simple and the delivery was quick. The composite boards we bought are of excellent quality and extremely competitively priced. Would use the company again.
1 juin 2026
Réponse de Neowall
Thank you for your fantastic review.
We're delighted to hear that you found our website easy to navigate and that the ordering process was straightforward. It's great to know your composite boards met your expectations in terms of both quality and value, and that your delivery arrived quickly.
We really appreciate your feedback and are grateful for your support. We look forward to serving you again in the future.
Kind regards,
The Neowall Team
Order was easy jack the salesman sorted…
Order was easy jack the salesman sorted everything out had some damaged in transit spoke to jack he sorted it all out very quickly very happy great guy looks good too and fire rated aswell
26 mai 2026
Réponse de Neowall
Thank you for taking the time to leave us such a great review!
We're pleased we could get everything sorted promptly and keep your project moving.
It's also fantastic to hear that you're happy with the finished result and the fire-rated benefits of the product.
Thank you again for your support and for choosing us for your project
The Neowall Team
Great service
Outstanding service, ordered my decking and received the following day.
I miscalculated on the quantity of fixings and Jake was very helpful in ordering and sending out immediately.
Jake is very knowledgeable and accommodating regarding the products for Neowall.
26 mai 2026
Réponse de Neowall
Thank you for taking the time to leave us such a fantastic review!
We're delighted to hear that you were happy with both the speed of delivery and the service you received.
Thank you again for choosing Neowall. We hope you enjoy your new decking and wish you all the best with the rest of your project.
The Neowall Team
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