Neptune Health Avis 

I am anxious to use this product, but after reading reviews I am skeptical. I too, received 3 jars which one of the jars has a broken lid. I cannot get through to them. When I fill out the contact form it will not accept it and loops me right back around. It seems if the product is this expensive they would use better packaging, as I see other reviews complaining about broken jars and not getting responses from the company. It sounds very shady to me. I will look for a different company with a similiar product, if I like this, to do business with in the future.

I’ve been using the product for a month now I do feel that it is more moisturizing, but it’s not fading dark spots or taking away any wrinkles. I’m almost out of the first bottle and I do like the moisture so I was going to purchase another where they had a black Friday deal for 75% off. Well if you bought two and got one free it came to $74 but when you put the code in for the 75% off, it adds back your shipping charges and only reduces the amount by $14 where is the 75% off…obviously I exited out and did not make the purchase but I wish they’d be upfront and not take advantage of people when making a purchase.

not ready for more. did not see any change. you make it impossible to cancel 1 order so I want to cancel it all.

Don’t waste your money! It’s so expensive but I thought, “Hey it’s getting a lot of social media posts let’s check it out!” It’s awful! It’s like spreading petroleum jelly all over your face!” Then you wake up and have grease stains on your pillow! And the return process??? You get 14 days to try it and send it back before they refuse a refund! Who out there can tell a NOTABLE difference with wrinkles in 14 days??? I wouldn’t bother! Just go buy yourself a jar of Vaseline, you’ll get the same result!

Their ad says 60 day money back guarantee but when I asked for my money back they claim that the 60 days are only for product damaged or missing in shipment. Nowhere on the order page do you see that. You have 14 days, which wouldn't be enough time to see if it does anything, and who would wait 60 days if their shipment was damaged or never arrived? I would gve
no stars if that was an option.

Excellent product! Goes on so smoothly. Helped get rid of face and body rashes. I love it!

This stuff is amazing. After one month of use I am able to go makeup free for the first time in 20 years with complete confidence. I am stunned by how effective this is. It did take 6 weeks for my delivery but it was 100% worth the wait. Cannot recommend more highly!

Can't cancel subscription because the hyperlink in the email sends you to a website that doesn't exist. Can't contact the company by phone and they never respond to their emails. One of the worst companies I've ordered anything from. Very incompetent.

Don’t waste your time and money waiting. It has been 3 weeks since I ordered this product and still no tracking update. Their excuse is custom delays. I highly doubt it.

Do not buy from this company. 6 of 9 jars were broken, packed with 1 piece of brown paper- grease all over, the jars had heated and NONE of it was salvagable. They asked for "better pics" so they could see which were broken. I would not use any since all jars were leaking and soaked in the rancid grease.

Although I like the product, promotions and subscriptions aren’t filled in a timely manner. They have been unable to keep up with the product demand.

I love my tallow balm and how it makes my skin feel. It smells a tiny bit like beef and my fiancé doesn’t like to kiss me after I put it on, but it’s still worth it for how soft it makes my face:

I ordered their tallow sunscreen a month ago. Still nothing. No update on it even being shipped yet. No reply to my message to customer service. They shouldn’t market as much as they have if they can’t fulfill orders. Never ordering from them again.

I’m not sure why a company advertise their products and they don’t have the availability to fulfill orders. I placed an order on February 9 as of March 8. I have yet to receive my order and every time I email the company they keep telling me that they’re waiting on more product to arrive And to be patient with them. How do they expect for a consumer to be patient with them if they took my money immediately?

I wouldn’t buy from them. I wanted to try the product out, but they just lost a customer.

First pack went out, turned to powder as I chewed. Neptune promised to send a pack 6 Months later...GUESS WHAT NEPTUNE...U SUCK!

A little goes a long way! I made the mistake of using too much and it felt greasy and would come off on my pillow case. I’d avoid using it over breakouts since it seems to make it worse but I do notice a difference on dark spots and overall and it’s only been a week of use.

Love this product! It’s my go to for morning and night skin care. Very hydrating. Noticeable glow after very few uses.

This balm saved my winter skin. I’ve been using it every night for 2 weeks and my chapped/crepey/red winter skin has been revived. I wake up every morning and my skin feels better and better.

This Tallow and Honey balm is the Best! I've been using face oils for a few years, with okay results. But, I can see and feel such a difference after using this product for 3 weeks! Thank you and keep up the good work!

This skin care product is now my favorite and I know I will be a lifetime customer! The balm leaves your skin so soft, like baby-soft skin. It smooths out your pores, and any primer on top enhances the softness. My coworker always has smooth glowing skin and I asked her what she used. She uses the whipped but I love the balm. I bought some for my 74 yr old mother because it has worked so well. I am getting compliments at work too! I am 40yrs old so having great skin really matters to me!