Nerds Expert Avis 256

thank you so much very helpful

Tech was very helpful and fixed my issues quickly.

Thanks for the awesome service. Would like to recomment them any time to anyone.

They deleted the warning and error files. I know I was warned to close sensitive information; but, they went through my Gmail account and emailed me the invoice to that account. The problem is that I provided them my AOL email. Therefore, in order for them to get my Gmail address they had to go through my open files. Furthermore, when I questioned them on this, they went back into my Gmail and forwarded the invoice to my AOL account. They couldn't get into my Password Manager because of other 2FA and Firewall access. Ha! Ha! Ha!

In summary, the Techs are Messy, dishonest and not trustworthy! How about I couldn't even log into my Gmail account on my new computer - my password didn't take...⁉️ I had to change my passwords‼️

Ensure you sit in front of your device so you can see what they are doing while they are repairing it‼️I had to leave and go to an appointment - my mistake. I should have shut down my computer!

I accidentally deleted my printer and could not reinstall. I emailed for help and the gentleman put up with me. I am not a computer geek and don't know much, He was able to help me without making me feel incompatent. I would recommend using HP printers.

The service was impeccable and deeply needed. The technicians were very helpful, patient with me and solved my printer problem seamlessly.

I was experiencing printer and scanner issues with my laptop connected to the printer.
Adam S. and Kevin were the technicians who resolved my issues thoroughly and completely. They took the time to explain the issue and offer resolutions. I am so grateful for their help and assistance with this issue.
Thank you,
Denise Best

All support persons at each of the 3 steps were great!
Everyone did a great and professional job obtaining the important background information for the problem at each step.
Everyone did a great job knowing when to move my support ticket to the next group.
At each step the the support representative contacting me via phone within a reasonable amount of time.
The support team was able to resolve my problem!

I got what I asked them to do. Very efficient!

everyone i dealt with was thorough as well as friendly.

Alan and Jennifer provided to me excellent customer service, both were very patient, considerate and just overall nice. Excellent!!!!!!!

good work done

Alex was very helpful and the most competent technical help I have received recently.

Thanks for employing him.

Garry and Kevin really helped us today to get the printer set up.

The experience was ok. I did feel a bit frustrated that I was told that my issue was caused by bugs, infections and a host of other things and could not be fixed unless I had $149.00. I do not have money so I was given a temporary fix. I hope I am able to scan and email the photos I need to send to my editor.

I had a great experience with my technician, they got my printer up and running in no time.

The techs were very knowledgeable and very attentive to my questions and concerns

Excellent assistance.

Great team - provided me with great care in setting up my printer... thank you