My specialist is so kind and knowledgeable and made me feel prepared and at ease when thinking about breast feeding. I look forward to any ongoing sessions especially once my little one is here
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Lisez les avis des autres
Nest Collaborative has been such an incredible support—both lactation consultants I’ve interacted with has been not only knowledgeable, but genuinely kind and encouraging. They make what can feel over... Voir plus
Very easy to schedule or change appointments (they have a number you can text). They also deal with insurance directly so you don’t have to. We really enjoyed our experience with our lactation consult... Voir plus
L'entreprise a répondu
The consultant gave me suggestions to help with my lactation. The company is doing very well at listening. From the receptionist down to the consultant. Also, the kindness shown goes a long way! If... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Nest Collaborative
Écrit par l'entreprise
Nest Collaborative is a collection of International Board-Certified Lactation Consultants® who conduct online, video appointments to help guide parents through the breastfeeding process.
We’re here to offer you the best evidence-based advice, support, and guidance to help you reach your breastfeeding goals. We advocate for what you want and work closely with your primary care team to provide you with the best breastfeeding support you need.
Our expert team provides lactation support for prenatal and postpartum parents, during any stage from beginning to end. It starts with Breastfeeding Education and Prenatal Planning for Breastfeeding, followed by Breastfeeding Tips and Balancing Life with Breastfeeding.
We accept most insurances.
We’re here to offer you the best evidence-based advice, support, and guidance to help you reach your breastfeeding goals. We advocate for what you want and work closely with your primary care team to provide you with the best breastfeeding support you need.
Our expert team provides lactation support for prenatal and postpartum parents, during any stage from beginning to end. It starts with Breastfeeding Education and Prenatal Planning for Breastfeeding, followed by Breastfeeding Tips and Balancing Life with Breastfeeding.
We accept most insurances.
Coordonnées de contact
4,6
Excellent
211 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Nest Collaborative
We're so happy to hear you had a great experience with Nest Collaborative! Thank you for taking the time to review your experience with us.
Very helpful information
Very helpful information. Unfortunately heard most of it all before so only gained a few new pieces of information.
15 août 2024
Réponse de Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative as well as your feedback on the information you received during your consultation. We are always striving to provide the best possible service & will be sure to pass this feedback along!
Helpful sessions
It was good to share little things and get expert advice and much relaxing to hear u r doing great as a mom. The sessions were quite helpful .
11 août 2024
Réponse de Nest Collaborative
Thank you so much for reviewing your experience with Nest Collaborative! We're thrilled to hear you had a positive experience and that your sessions were helpful!
This is a SCAM. Unethical and awful.
This is an absolute scam. This organization preys on women at their most vulnerable and delivers absolutely no help, support, or encouragement. I had the most horrible 30 minute, virtual appointment with a consultant that left me in tears and in a WAY worse mental state than before. THEN I was billed $800 for the service. This pricing was NOT available online and the lack of transparency is incredibly unethical. No woman should have to experience this service not to mention being billed that amount afterwards.
4 août 2024
Réponse de Nest Collaborative
Thank you for sharing your feedback. We're truly sorry to hear about your recent experience with Nest Collaborative, and we want to assure you that we take your concerns very seriously. It’s important to us that everyone who engages with our services feels supported and valued.
We understand how distressing it must have been to feel let down after your appointment, and we genuinely regret that this was your experience. We'd like to clarify that any EOB you receive from your insurance company is not a bill. Nest's billing team advocates directly with most insurances for full coverage of lactation care, often taking months and multiple appeals, ultimately resulting in more than 99% of our patients paying $0 out-of-pocket for our services. We recommend reaching out to our billing department with any billing-related questions.
Once more, we are truly sorry about your experience with Nest Collaborative. We pride ourselves on providing compassionate support for those at any stage in their breastfeeding journey & we are saddened that your experience was anything less than supportive & helpful.
Thank you for bringing this to our attention, and we hope to have the opportunity to address your concerns directly.
- The Nest Collaborative Team
Yanet : Exceptional Consultant
Yanet was informative, answered all questions and kind.
30 juillet 2024
Réponse de Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative and Yanet! We're thrilled to hear all your questions were answered and you found the consult informative!
Réponse de Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We're so happy to hear you had a positive experience with our lactation consultants.
Look no further
I've had the pleasure of working with Nicole as my lactation consultant for almost a year now, and I can't say enough about how much she's helped me on my breastfeeding journey. From the very first session, I felt incredibly supported and understood. Nicole created an environment where I felt completely comfortable and never judged, which made all the difference in the world.
Booking appointments has been a breeze and I appreciate how time-friendly and respectful of my schedule each session has been. Every minute spent is valuable.
I only wish I had found this level of guidance during my first experience with breastfeeding. Nest has been a true lifesaver, offering not only practical advice but also the emotional support I need. I’m beyond grateful to have found Nest and to have Nicole in my corner! Breastfeeding is hard; this platform and the women apart of Nest are angels. Thank you
31 juillet 2024
Réponse de Nest Collaborative
Wow, thank you so much for taking the time to experience with Nest Collaborative! We cannot express how happy we are to hear how Nicole has helped you through your breastfeeding journey! Thank you again for sharing your experience and helping others in the process.
Réponse de Nest Collaborative
Thank you so much for taking the time to share your experience with Nest Collaborative! We're thrilled to hear you received the support you needed!
Réponse de Nest Collaborative
Thank you so much for taking the time to share your experience with Nest Collaborative! We're so happy to hear our lactation consultants explained everything & you received support for your breastfeeding journey!
Emphatic and knowledgeable consultant
Emphatic and knowledgeable lactation consultant. My appointment was very informative and she answered all my questions.
The reason I'm not giving 5 stars is because I had some problems receiving the registration email and then I got called twice to confirm my appointment that was already confirmed. Text or email notifications are useful, an add to calendar button would be great.
29 juillet 2024
Réponse de Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative as well as providing feedback on the technical side of the booking process. We will relay this information to our development team as we're constantly looking to improve our customer experience. Thank you again!
Best Experience
Easy to connect to calls via Zoom, willingness to answer questions and explain in depth if there is a misunderstanding. Very friendly and inviting.
25 juillet 2024
Réponse de Nest Collaborative
Thank you so much for sharing your experience with Nest Collaborative! We're so thrilled to hear the consult was easy to access & that our lactation consultant answered your questions in an inviting & friendly way!
Felt uncomfortable
I was looking for advice on breastfeeding my second child. The lactation consultant seemed to brush off a lot of my questions and focus on why I’m asking the questions instead of answering them. I didn’t feel comfortable. I also told her about some medications I’m on that have been approved by my OB and endocrinologist, and she kept telling me I’m not supposed to take those. I mentioned that the medication was approved by two doctors, but she kept insisting I am wrong. Again, I felt uncomfortable. I will most likely not use Nest again.
24 juillet 2024
Réponse de Nest Collaborative
Thank you so much for taking the time to review your consultation with Nest Collaborative. We are so sorry to hear that you had a negative experience. We strive for nothing less than excellence and providing the best support for breastfeeding parents. We have sent this to our customer success team but if you have any additional issues or feedback, please don't hesitate to reach out to: tl@nestcollaborative.com.
Encouraging and helpful answering…
Encouraging and helpful answering questions I didn’t realize I had until we started talking
19 juillet 2024
Réponse de Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We're thrilled to hear you received helpful answers & encouragement during your session!
My experience with Angelica was very…
My experience with Angelica was very influential and exciting! She taught me many things I had no idea about! She’s very knowledgeable and I recommend her to all the New mothers (like myself)
18 juillet 2024
Réponse de Nest Collaborative
Wow, thank you so much for taking the time to review your positive experience with Nest Collaborative! We're so thrilled to hear you had a great consult with Angelica!
Réponse de Nest Collaborative
Thank you so much for your sharing your positive experience with Nest Collaborative!!
Quick response rate and scheduling
Quick response rate and scheduling. I’m a new mom and breastfeeding was a challenge, being able to speak to such a knowledgeable professional quickly was helpful.
9 juillet 2024
Réponse de Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We're thrilled to hear you were able to receive breastfeeding support from our lactation consultants!
Very Knowledgeable and Personable
I love how friendly and knowledgeable my lactation consult is. She put all my worries to ease and gave me comprehensive and thorough answers to any question I had. I feel much more at ease now after talking to her.
9 juillet 2024
Réponse de Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative & we are thrilled to hear our lactation consultants were able to put you at ease!
Excellent company!
I've been using nest prior to giving birth, and my son is almost 10 months old. Each visit, I had a difference consultant and they have all been SPECTACULAR! I have no complaints, there's always someone available and they're all very knowledgeable.
9 juin 2024
Réponse de Nest Collaborative
Thank you so much for reviewing your positive experience with Nest Collaborative. We are absolutely thrilled to hear that our services were able to help you both before and after you gave birth to your son!
The guidance and responses to my…
The guidance and responses to my questions and concerns were helpful, with actionable steps that I could do or try out.
I’ve always had a great experience with all my nest appointments and all the lactation consultants I’ve worked with. My breastfeeding journey has gone as well as I could’ve hoped for and I have nest lactation consultants to thank and give so much credit to.
9 juillet 2024
Réponse de Nest Collaborative
Thank you so very much for taking the time to review your experience with Nest Collaborative! We are extremely happy to hear that our lactation consultants were able to provide support & answer your breastfeeding questions!
It was easy to schedule appointments
It was easy to schedule appointments. The lactation consultants were very helpful at the beginning as I had low milk supply and delayed. Their recommendations really helped increased the milk supply. However supply plateaued after week 3. But they just kept telling me to keep doing what I was doing already. I wished I knew sooner that I could request a specific consultant that I preferred, I saw 4 different ones in 5 weeks. If I had kept on the same one, I think it would’ve helped with consistency in plan of care and communication.
8 juin 2024
Réponse de Nest Collaborative
Thank you very much for taking the time to review your experience with Nest Collaborative and for sharing your feedback regarding knowing about requesting a specific consultant sooner. We are always trying to improve our customer experience & will be sure bring this feedback to our client experience team!
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