Fem Excel Avis 584

This means the world this is something I’ve been avoiding and putting myself off for too long. I am really looking forward to improving everything for myself. Thank you.

She was prompt, answered many questions clearly
very professional and also cordial and engaging
Very well versed in the products explaining usage etc

Rude customer service. They don’t help and demand your response on their time (I work and can only message after work).

Awful version of progesterone (peanut based is what works for me and they didn’t disclose the little capsule things that are awful)seems to be an off shore call center- called me threee days after Dr apt and said I had my Dr apt “today” and tried to bully me into scheduling next visit before I had received mail with labs and RX- total $$$ focus.

Zero concern for me as a person.

I was leary of using an online dr but once I got started it was no different then a tele- visit with my regular dr. Fem gave me all the test to find out my hormone levels . I didnt have to wait weeks. They put together my meds going off my blood work. Such an easy medical company to work with.

Fem Excel has been AMAZING so far! I have just signed up and had my consultation. My provider is wonderful, caring and I finally feel heard. She is very knowledgeable and was able to answer all my questions. I am excited to start my journey with them to better hormone health. ⭐️⭐️⭐️⭐️⭐️

This company is exploitative. They charge you an insane monthly fee just to be a member. Then they overcharge for the meds. They also attempted to just up my dose without discussing it with me and I only found out because one month they attempted to charge me more than other times. When I asked why they explained the dose had been raised causing the extra expense. Without telling me nor even asking me. They claimed they raised the dose simply from their time consuming questionnaire they harass you with at every refill.

They also use customer service agents from countries that do not speak English as their national language. The agents are scripted and not even conversational in English.

I simply cancelled the card they were billing and stopped them from billing. They still send me monthly refill reminders and have yet to contact me at all to check on me or see why I just quit paying. That qualifies as patient abandonment. You can access all the meds they offer with providers who only charge you the cost of the meds and no other fees. Skip this middle manning service, look up suggested milligram amounts for your age and symptoms and order your HRT independently from direct providers.

I recently had a video consultation with Ashley Fellows, NP at Femexcel on April 8, and my experience was excellent. The consultation was thorough, professional, and I felt genuinely listened to throughout the appointment.

After deciding to switch providers due to previous concerns with customer service and medical care elsewhere, I immediately noticed a difference with Femexcel. The hormone testing kit was sent out quickly after my consultation, and the process has been smooth and well-organized.

I’m currently awaiting my results, and I appreciate how clear and supportive the communication has been so far. Overall, this has been a very positive experience, and I feel more confident moving forward with my HRT care under Femexcel.

Dr Song was very informative and knowledgeable on my post menopause needs

The provider not only understood with complete certainty and clarity but explained everything perfectly. I’ve been dealing with bad hormones and doctors that refuse to listen , communicate or was willing to do anything substantial but dismissed your concerns or needs ! Complete turn around with this doctor. Very pleased thank you

I really enjoyed my video consultation with my PA Kel. She is very knowledgable and answered all my questions. I’m looking forward to consulting with her again.

Honestly, it went really smooth, from start to finish. The consult with a licensed Dr. Was knowledgeable and answered all my questions.

Had a wonderful initial consultation with the doctor, she was very thorough in explaining everything! Looking forward to starting the treatment!

Nurse answered all the questions I had and was very informative and helpful. I would definitely recommend their services to any woman that is having issues with perimenopause. The nurse went over treatment plans and how to take the medication. I’m excited to get started and have a solution to my problems.

Jana really listened to my concerns and was so responsive. I look forward to working with her in the future. The entire Fem excel experience has been seamless and easy.

It went smoothly, and efficiently.

Thanks so much.

Very satisfied with the customer service, explained everything clearly.
She was very kind and polite,
Thank you

Quick relating providers knew exactly what I am feeling and need Stat.
The story that hormones hurt women are upside down! We fall apart without them ( a big symptom of low hormones is breast cancer )
I’m happy to feel human, like a beautiful woman and healthy knowing my bones and hair and brain won’t fall apart because of menapause

What an easy and professional way to start HRT! My PCP and GYN both declined ordering labs specifically for hormones and only want to prescribe Estrogen and Progesterone. Not only that, even though my TSH is typically high normal and I have all the symptoms of hypothyroidism, they won’t treat it because it’s “normal” I am excited to start on this new journey back to my younger self!

It was so great to speak to someone that is experienced at dealing with women and menopause. I was so tired of hearing that’s how your body is and your labs look like a post menopausal woman… The conversation was educational and I’m excited to work with Fem Excel.