Ships super fast. Responds to questions quickly online. You don’t need a consult to set up, it’s very intuitive. Light, easy to use, with great intuitive app that allows you to set up additional... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The Neuradiant 1070 has become an important part of our daily routine, and Neuronic has been outstanding to work with. The device is thoughtfully designed, comfortable for long sessions, and integra... Voir plus
L'entreprise a répondu
Ho usato il casco per tanti mesi per i miei genitori affetti da demenza cambiando spesso protocollo sperando in qualche miglioramento, ma purtroppo non ho notato nessun minimo segno positivo. Prima di... Voir plus
L'entreprise a répondu
Can’t speak highly enough about the quality and timely service. Came very quickly and feel very supported in making the most of the technology due to their complimentary sessions. Staff have been very... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Neuronic was founded with a singular focus: to keep the brain capacity in all stages of life high. We have set ourselves the goal to enhance and monitor the most important organ - the brain. We believe in a world without barriers - both within science and our minds. Neuronic devotes 100% of profits to advance the science and development of photobiomodulation, through an ongoing program of basic science and applied clinical trials
Coordonnées de contact
8 The Green, STE R, 19901, Dover, Etats-Unis
- +1 (321) 340-6733
- support@neuronic.online
- neuronic.online
4,4
Excellent
170 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Not satisfied
Not enough instructions and detailed instructions on the operation or what the specifics of the machine.
2 février 2026
Réponse de Neuronic
Thank you for sharing your feedback, Carmen. I’m sorry the experience didn’t feel like the right fit for you. As we discussed, we’ve helped you begin the return process and want you to feel comfortable with your decision. Each device includes a detailed user manual, and we also send step-by-step video resources after purchase to guide setup and usage. If you’re open to it, we would truly appreciate any additional feedback on what information felt missing. Please feel free to reach out to us at support@neuronic.online. Your input helps us continue improving the experience for others. We wish you all the best moving forward.
A great training about the NIR
28 janvier 2026
Réponse de Neuronic
Hi Santiago, thankyou for leaving us a review and sharing about our Masterclass!
https://www.neuronic.online/products/masterclass
The helmet arrived early and was simple…
The helmet arrived early and was simple to set up and use. I have a TBI so it's hard for me to see change but others can see it in my thinking patterns.
19 janvier 2026
Réponse de Neuronic
Hi Raymond,
Thank you so much for your review. We’re really glad the helmet arrived quickly and was easy to set up.
It’s encouraging to hear that those around you are noticing positive changes. If you ever need any support, we’re always here to help!
Réponse de Neuronic
Hi Cheryl, thank you so much for your review!
We’re delighted to hear that you found our customer support prompt and helpful.
Providing responsive and thoughtful support is truly a top priority for us at Neuronic.
Réponse de Neuronic
Thank you so much for leaving us this review, Katie!
I am amazed by how supportive the…
I am amazed by how supportive the customer service team is and how supportive my consultation was!
5 janvier 2026
Réponse de Neuronic
Thank you Heather, we are delighted that you are satisfied with our support!
Great support for product
Great support for product. Early positive results but time will tell as I just bought it a few weeks ago
9 janvier 2026
Réponse de Neuronic
Thank you, Alan. We hope you continue to see improvements!
Neuronic and long Covid
I have struggled with long Covid for 6 years. While some other interventions have been somewhat helpful, using Neuronic has been the best! My brain now feels normal nearly all the time, after about six months. My memory has improved, and my brain fog is finally gone - I am so grateful!
2 janvier 2026
Réponse de Neuronic
Antonia, we are so happy to hear that Neuronic was one of the best tools you used to resolve your brain fog. Thank you so much for your review!
Great Customer Support
Can’t say enough about the great customer support before and after our purchase!!
29 décembre 2025
Réponse de Neuronic
Thank you, Joe! Our customer support team does a great job!
Has done nothing for me
Has done nothing for me. Have used both "glow" and "peace" for 20 straight days, glow in the AM and peace in the evening.
18 janvier 2026
Avis spontané
Réponse de Neuronic
Thank you for sharing your experience, John. We’re sorry to hear that you haven’t noticed the changes you were hoping for yet. Everyone responds differently, and in many cases adjusting timing, duration, or overall usage can make a meaningful difference. We’d be happy to look at this more closely with you — please reach out to us at support@neuronic.online
Our team will be glad to help review and adjust your protocol.
Excellent customer service
Pertinent information was provided by Nicole. She was extremely helpful and candid during our conversation. She answered all my questions and concerns in a professional manner.
13 décembre 2025
Réponse de Neuronic
Thank you for your kind feedback, Patti. We’re glad Nicole was able to provide clear, helpful information and address your questions with care. We truly appreciate you taking the time to share your experience.
Intermittent Program connectivity in all Modes.
I received a same day notice and follow up to my problem from Alyssa. She provided a very complete troubleshooting questionnaire and she concluded that we should begin with a Battery replacement. I have received the Battery from Amazon and once fully charged will see if our intermittent program connection has been resolved.
9 décembre 2025
Réponse de Neuronic
Thank you for the update, Travis. We’re glad the troubleshooting helped narrow things down and that you’ve received the replacement battery. We hope this resolves the connection issue, and please don’t hesitate to reach out if you need any further support.
Réponse de Neuronic
Thank you, Pamela! We’re glad to hear you’ve had a positive experience with both the helmet and our support team. We really appreciate you taking a moment to share this feedback.
Knowing the laser /LED PBM devices on…
Knowing the laser /LED PBM devices on the market, I value the strong science behind Neuronic, the supported and funded research and evidence generation, and the incredible support that they provide to physicians like me through advice, masterclasses, 1:1 calls etc.
Regarding the LIGHT helment, it's changing lifes for my patients. I cannot recommend it more!!!
15 décembre 2025
Réponse de Neuronic
Thank you for this thoughtful feedback, Olivia. It means a great deal to hear that the research, education, and support we provide have been valuable in your work. We’re grateful for your trust and for the role you’re playing in advancing thoughtful, evidence-informed use of PBM.
Réponse de Neuronic
Hey Inna, thank you for your feedback. We are glad Jordan could help and we appreciate you choosing us!
I absolutely love this company!
I absolutely love this company. I adore the peace setting. It really helps me sleep and with my particular disease I need sleep. I'm still in the process of figuring out if the focus will work but I'm sure it will. It enables me to be able to help towards a progressive neurodegenerative disease and that right there is a pure miracle.
8 janvier 2026
Avis spontané
Réponse de Neuronic
Thank you for sharing this, Leah. We’re happy to hear the Peace setting has been a meaningful support for your sleep, especially when rest feels hard to come by. We appreciate your openness about your experience and are grateful you took the time to leave such thoughtful feedback.
Wonderful with appreciated results then…
Wonderful with appreciated results then like the test unit loaned end 2025 broke down after second charge and no amount of checking helps
2 décembre 2025
Réponse de Neuronic
Thank you for sharing your experience, M. We’re sorry for the frustration you encountered initially, but we’re glad to hear the issue was resolved after working with Michael. We appreciate you taking the time to speak with our team and give us the opportunity to make things right. If there’s anything further we can support you with, please don’t hesitate to reach out.
Since the first time I use the helmet I…
Since the first time I use the helmet I felt a change, my vision was much clearer , I could hear better and my nose got unclogged. Had my nose clogged since I know myself ....I am using it every day and my mom too. She has Parkinson and problems sleeping, now she has no tremor at all , still taking the medication, and she is sleeping much better. Also her arthritis pain is much better handled during the night. I am very happy with my investment.
5 janvier 2026
Avis spontané
Réponse de Neuronic
Thank you so much for sharing your experience, Alina. We’re glad to hear you noticed changes early on and that the helmet has been a positive addition to both your and your mom’s routines. It means a lot to know you’re happy with your investment, and we truly appreciate you taking the time to leave this review.
Loved the customer service very…
Loved the customer service very attentive and reply fast to our questions. We have even seen improvements with using it on our father who had a stroke earlier this year. Thank you to all the crew at neuronics.
5 décembre 2025
Réponse de Neuronic
Thank you so much for your kind words, Leonardo. We’re really glad to hear the support was helpful and that you’ve seen positive changes over time. It means a lot to our team to be part of your experience, and we truly appreciate you taking the time to leave this review.
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