Neuronic Avis 

170
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ships super fast. Responds to questions quickly online. You don’t need a consult to set up, it’s very intuitive. Light, easy to use, with great intuitive app that allows you to set up additional... Voir plus

Noté 5 sur 5 étoiles

The Neuradiant 1070 has become an important part of our daily routine, and Neuronic has been outstanding to work with. The device is thoughtfully designed, comfortable for long sessions, and integra... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ho usato il casco per tanti mesi per i miei genitori affetti da demenza cambiando spesso protocollo sperando in qualche miglioramento, ma purtroppo non ho notato nessun minimo segno positivo. Prima di... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Can’t speak highly enough about the quality and timely service. Came very quickly and feel very supported in making the most of the technology due to their complimentary sessions. Staff have been very... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de biotechnologie

Écrit par l'entreprise

Neuronic was founded with a singular focus: to keep the brain capacity in all stages of life high. We have set ourselves the goal to enhance and monitor the most important organ - the brain. We believe in a world without barriers - both within science and our minds. Neuronic devotes 100% of profits to advance the science and development of photobiomodulation, through an ongoing program of basic science and applied clinical trials


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

170 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(170)

96 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Much improved brain function with Neuronic Light

When I started using the Neuronic Light helmet, I began having terrible post sinus drainage, causing a constant cough. So with the advice of my therapist, I lowered the times to 3 minutes and the sinus problem improved, so I continued that for several days. Then I increased to 4, then 5 and now 6 minutes.

I have a TBI and have had severe brain problems, both cognitive and emotional for 38 years, but since I began the light therapy, only a few minutes, twice a day, I have noticed much improved sleep and a sound mind during the day. My thinking is faster and more decisive. And my emotions are much more stable. It goes without saying that I am enjoying it more and more as I increase the times.

18 décembre 2025
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Réponse de Neuronic

Thank you so much for sharing your experience, Joseph. We’re really glad to hear that adjusting the session length helped and that you’ve noticed improvements in sleep, clarity, and emotional stability over time. Your thoughtful approach to pacing and listening to your body is exactly what we encourage. We truly appreciate you taking the time to leave this review and wish you continued positive progress.

Noté 5 sur 5 étoiles

A great team and great product!

A great team of people who want to help people. Fabulous customer support, and a great product. Imagine how many older people could stay out of expensive, lonely nursing homes, if they used this simple helmet preventatively? The Neuronic 1070 is cheaper than one month in a nursing home. Let’s prevent some of the cognitive declines that are projected to be huge in the next few years!

8 décembre 2025
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Réponse de Neuronic

Thanks for the review, Lorrie. We appreciate your feedback!

Noté 5 sur 5 étoiles

Excellent phone support

I have only been using the Neuronic helmet for a couple of months but I feel that it's helping. The other day, I couldn't get the light to come on. I regret I don't have the name of the woman who helped me but she walked me through some possible fixes and it worked! Great phone support!

3 décembre 2025
Avis spontané
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Réponse de Neuronic

Thanks, we're glad we could help and that the helmet is working for you. I will let me colleague know that you appreciate her support.

Noté 5 sur 5 étoiles

They have been quick to respond to my…

They have been quick to respond to my inquiries about different things. I feel like they truly care and want to make sure you get the most out of the Neuronic.

3 novembre 2025
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Réponse de Neuronic

Hi Marilyn, thank you for your review, we wish all our customers get what they are looking for and we are always here to help!

Noté 2 sur 5 étoiles

Not impressed

Helmet seems ok. It was kind of beat up when I got it and the fitting pads in the front and back had come off and stuck to the plastic that had wrapped the helmet, thus were no longer usable. I inquired about getting some new padding but have yet to receive it. Have to just hold the helmet on right now while using it and it’s not very comfortable. Seems a bit ridiculous given the cost.

3 novembre 2025
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Réponse de Neuronic

Thank you for sharing your feedback, John. We’re sorry to hear about the condition the helmet arrived in and the inconvenience with the fitting pads — we understand how frustrating that would be. Replacement pads have been sent and should already be with you, and we hope this helps improve both comfort and fit. If you’re still experiencing any issues, please reach out to us at support@neuronic.online, and we’ll be happy to assist further.

Noté 1 sur 5 étoiles

The helmet will not connect to any…

The helmet will not connect to any device I've tried, and at this point I'm very frustrated that I cannot change the programs.

13 octobre 2025
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Réponse de Neuronic

Thank you for sharing your experience. We’re sorry to hear how frustrating this has been. Our team has reached out several times to try to assist and would still very much like the opportunity to help resolve the connection issue. Please contact us at support@neuronic.online so we can continue troubleshooting together and get this sorted for you.

Noté 2 sur 5 étoiles

After a month I ve purshed the…

After a month I ve purshed the neuronic, Ihave just received it. the delay is 0ne month so, my waranty is just 11 months not 12. furthermore I do not recomend UPS for delivering. Today I am going to start my journey with my device. .I"let you know later how it works.

30 septembre 2025
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Réponse de Neuronic

Hi Maritza, thanks for leaving a review on Neuronic. We're sorry the device took so long to get to you in Mexico, but we're glad it arrived. We are happy to let you know that the warranty will start from the date it arrived to you and not from the date of purchase! We hope you've been finding benefit in using the device. If we can help with anything, please do let us know.

Noté 5 sur 5 étoiles

Very happy so far!

So far, we love the helmet. It is super easy to set up and the directions are clear. The app is also very easy to set up and program. It has taken my mum some getting used to as she is less familiar with using apps in general, but we created a routine for her and she getting the hang of it. We look forward to hopefully seeing some progress after more long time use!

9 octobre 2025
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Réponse de Neuronic

Hi Tegan,

Glad to hear your mum is getting the hang of it now, we designed the option to create preset protocols for those who aren't so familiar with technology or apps.

Thank you for your review!

Noté 3 sur 5 étoiles

Wearing the helmet is not very…

Wearing the helmet is not very comfortable, when first got the helmet it came with adhesive pads that didn’t stick. I requested a replacement pad, and was sent a very thin pad that connects to back of helmet. Really no padding to the strip, it just covered up the back strap. So, I’m not happy with the discomfort wearing the helmet.

13 octobre 2025
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Réponse de Neuronic

Thank you for your feedback, Brian. We’re sorry to hear about the discomfort you experienced with the initial padding and understand how important proper fit is. A replacement pad has been sent, and we hope this improves the comfort and overall experience. If you’re still finding the fit uncomfortable, please reach out to us at support@neuronic.online, and we’ll be happy to help further.

Noté 5 sur 5 étoiles

Terrific Experience

Terrific Experience

Well-built product, easy to operate, and supportive staff.

1 octobre 2025
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Réponse de Neuronic

Thank you Dana!

Noté 5 sur 5 étoiles

The customer service has been…

The customer service has been wonderful.
Received timely delivery with confirmation, and love the positivity within your team.

1 octobre 2025
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Réponse de Neuronic

Thank you, Edward! Yes we have a passionate team here at Neuronic :)

Noté 5 sur 5 étoiles

Alyssa Made The Process Easy

Once Alyssa Igarta got involved and I was able to text and talk to her on the phone, my questions were answered and she had great info as to how we shoild be using the cap. She also explained what our power problem was trying to use the battery pack and gave me all info necessary to get a replacement battery pack. Alyssa has been great.

30 septembre 2025
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Réponse de Neuronic

Thank you so much for sharing, Robert.

Alyssa does a fantastic job indeed!

Noté 5 sur 5 étoiles

So far, so great!

So far, so great! I've bought helmets for 3 of my children's families. 3 more to go! They love the results!

29 septembre 2025
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Réponse de Neuronic

Incredible Allen!

Wishing you all the best - let us know if you have any questions!

Noté 1 sur 5 étoiles

Questionable tech

Questionable tech. Questionable experts. Battery broke immediately. The guidance is not great. The device itself made me feel poorly. Will most likely be sending it back.

29 septembre 2025
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Réponse de Neuronic

Thank you for sharing your feedback. We’re sorry to hear that your experience was frustrating. After you reported the battery issue, a replacement was sent promptly. We appreciate you giving it a try and taking the time to share your perspective, as this feedback helps us continue to improve our products and support.

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