Great service, return dealt with quickly as 1st item was too big, reordered in smaller size which arrived quickly & was perfect. Thank you 🙂
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Lisez les avis des autres
Beautiful clothes and excellent quality. The fabric is lovely, the colours are beautiful and the clothes look even better in person. I’m very happy with my purchase and will definitely shop at Newbie... Voir plus
L'entreprise a répondu
Great website easy to follow beautiful good quality clothes only disappointment I had was the gift wrapping which I paid extra for. I had ordered a baby’s 4-6months leggings top & socks and it was... Voir plus
L'entreprise a répondu
Online purchase I’ve purchased three baby grows and the quality and designs are absolutely beautiful! I’ve purchased lots of nice clothes from companies like Zara, Mango & H&M recently but the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements pour enfants
- aussi dans
- Magasin de puériculture
- Magasin de vêtements pour bébés
- Magasin pour enfants
Écrit par l'entreprise
We’re Newbie, a Swedish lifestyle brand for the little ones we love. We offer timeless, stylish and sustainable clothing at affordable prices for children aged 0-8 years. We know you only want the best for your little ones, so we take the utmost care in making our products. Using organic cotton our designs are produced with love and passion, taking inspiration from the Swedish way of living. All our love and care goes into creating the highest-quality pieces which will be used and inherited for generations to come. Bring some Swedish style to your little one’s wardrobe today. Launched in 2010 as part of the KappAhl Group, Newbie has quickly grown thanks to our community of ‘Newbie Lovers’: mums, dads, grandparents and friends who have helped to shape who we are today and to spread the Newbie word far and wide. The popularity of Newbie and huge demand for the products led to the opening of our first standalone store in Stockholm in 2014. Today, we have ten stores across Europe, including in Sweden, Norway, Finland and Poland with additional Newbie Stores due to launch in the coming months.
Free shipping on orders over £40
Free standard Shipping on orders over £40 (2-5 working days, tracking 48h)
Standard delivery is free for every order over £40, for order value below £40 delivery fee is £4.
Express delivery (1-2 working days, tracking 24h) - £6,50
Where do we deliver?
We use Royal Mail, UK mail and DHL as our distribution partners and we deliver to the whole UK (including Highlands, Offshore Island & Northern Ireland. Excluding Isle of Man).
Coordonnées de contact
Newbie by Kappahl Limited St James House, 13 Kensington Square, W8 5HD, London, Royaume-Uni
- +44 (0)7523512465
- customercare@newbiestore.com
- newbiestore.com
4,6
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Pretty dress
Pretty dress. Bought 2yrs older as she is tall for 4yrs. And it fit just over knees.
23 septembre 2026
Great service
Great service, return dealt with quickly as 1st item was too big, reordered in smaller size which arrived quickly & was perfect. Thank you 🙂
22 septembre 2026
The dress was quickly delivered and is…
The dress was quickly delivered and is beautiful
30 septembre 2026
Excellent quality and very cute hat for…
Excellent quality and very cute hat for my baby.
29 septembre 2026
Prompt dispatch of wallpaper sample…
Prompt dispatch of wallpaper sample .Well packaged arrived in perfect condition. Gorgeous wallpaper too
28 septembre 2026
I bought 💯 Organic cotton dress for…
I bought 💯 Organic cotton dress for myself. It is beautiful and feels so nice against my skin. I would highly recommend.
25 septembre 2026
Excellent quality clothing and prompt…
Excellent quality clothing and prompt delivery.
24 septembre 2026
Love the Newbie styles
Love the Newbie styles. They’re very classic and well made. Worth paying a bit extra for items that can be handed down or passed on.
24 septembre 2026
defective dress: Women's pink mesh dresss
I bought the Women's pink mesh dress (order #250356) for a family photoshoot and for future special occasions. It arrived three days before the shoot and it was torn in two places. Also, the fabric edges are uneven, the seams are rough, and threads are sticking out.
I wrote to the newbie in the same day when the dress arrived and attached a photo of the defective dress, asking for compensation for the cost of repairs, but seven days later they replied asking me to return the dress and nothing else:
“Dear Tetiana
Thanks for reaching out, and we are very sorry to hear about the dress.
Please have the faulty item returned to us, free of charges, using the pre-paid return label. When you have the return tracking number from the Royal Mail you can send it to me, and I can start the refund process of the item
Thanks for understanding 😍️
Best regards
Maja
Support Agent”
I decided to keep the dress, since I didn't have time (two days before the photoshoot) to look for something else and it was quicker for me to just take it to a tailor to have everything fixed.
So, I had to pay for the repairs to the defective dress out of my own pocket. The company could have covered the cost, which would have been a win-win: the dress would have been sold, and the customer satisfied. Instead, I ended up spending extra money on a defective dress.
2 septembre 2026
Réponse de Newbie Store
Hi Tetiana. We are sorry for the misunderstanding and understand that, given the short timeframe before your event, returning the dress was not a practical option. Thank you for sharing your feedback, and we are sorry for the disappointment caused. One of our Customer Support agents will be in touch with you shortly to assist further and handle your case./ Newbie team 🧡️
Returning an item
I find it most annoying that you cannot return an on-line purchase to a stand alone Newbie store for only a credit note and even then only if they actually stock the item in this store. Newbie seem to operate a veryrestricted returns policy.
18 septembre 2026
Réponse de Newbie Store
Hi Evelyn. Thanks for reaching out, and we are very sorry to hear about your experience. We truly appreciate you taking the time to share your feedback with us.
One of our Customer Support agents will be in touch with you shortly to assist further and handle your case.
We wish you a pleasant day ahead / Newbie team 🧡️
The dresses are just beautiful and a…
The dresses are just beautiful and a perfect fit
2 septembre 2026
Quick delivery and great pants
16 septembre 2026
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