Newbie Store Avis 

4 325
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service, return dealt with quickly as 1st item was too big, reordered in smaller size which arrived quickly & was perfect. Thank you 🙂

Noté 4 sur 5 étoiles

Beautiful clothes and excellent quality. The fabric is lovely, the colours are beautiful and the clothes look even better in person. I’m very happy with my purchase and will definitely shop at Newbie... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great website easy to follow beautiful good quality clothes only disappointment I had was the gift wrapping which I paid extra for. I had ordered a baby’s 4-6months leggings top & socks and it was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Online purchase I’ve purchased three baby grows and the quality and designs are absolutely beautiful! I’ve purchased lots of nice clothes from companies like Zara, Mango & H&M recently but the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements pour enfants
  2. aussi dans
  3. Magasin de puériculture
  4. Magasin de vêtements pour bébés
  5. Magasin pour enfants

Écrit par l'entreprise

We’re Newbie, a Swedish lifestyle brand for the little ones we love. We offer timeless, stylish and sustainable clothing at affordable prices for children aged 0-8 years. We know you only want the best for your little ones, so we take the utmost care in making our products. Using organic cotton our designs are produced with love and passion, taking inspiration from the Swedish way of living. All our love and care goes into creating the highest-quality pieces which will be used and inherited for generations to come. Bring some Swedish style to your little one’s wardrobe today. Launched in 2010 as part of the KappAhl Group, Newbie has quickly grown thanks to our community of ‘Newbie Lovers’: mums, dads, grandparents and friends who have helped to shape who we are today and to spread the Newbie word far and wide. The popularity of Newbie and huge demand for the products led to the opening of our first standalone store in Stockholm in 2014. Today, we have ten stores across Europe, including in Sweden, Norway, Finland and Poland with additional Newbie Stores due to launch in the coming months.

Free shipping on orders over £40

Free standard Shipping on orders over £40 (2-5 working days, tracking 48h) Standard delivery is free for every order over £40, for order value below £40 delivery fee is £4. Express delivery (1-2 working days, tracking 24h) - £6,50 Where do we deliver? We use Royal Mail, UK mail and DHL as our distribution partners and we deliver to the whole UK (including Highlands, Offshore Island & Northern Ireland. Excluding Isle of Man).

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(4 325)

213 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Beautiful quality unique item

Beautiful quality unique item, very carefully packed & delivered swiftly, H rec A****

3 mars 2026
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Réponse de Newbie Store

Thanks for sharing your feedback! We are happy to hear. /Newbie team 💗️

Noté 5 sur 5 étoiles

Was a little hesitant in buying from a…

Was a little hesitant in buying from a new company that I hadn’t used before. Had it in and out of my basket for the last month. Anyway bit:::: and bought the beautiful organic cotton top. 10/10. Have popped it in my suitcase for my holiday and can’t wait to wear as a favourite. All year round. Have my eye set on another item already. Delivery was a few days

4 août 2026
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Réponse de Newbie Store

Thanks for sharing your feedback. We are delighted to hear / Newbie team 💗️

Noté 5 sur 5 étoiles

A pleasure to shop at Newbie

A pleasure to shop at Newbie. Quality clothing at good prices. Easy to order, quickly despatched and well packaged. Would definitely recommend to friends.

29 juillet 2026
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Réponse de Newbie Store

Thanks for the lovely feedback! / Newbie team 💗️

Noté 5 sur 5 étoiles

Happy customer

Very pleased with the clothes I bought for my grand daughter and they were delivered promptly.

16 juillet 2026
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Réponse de Newbie Store

Thanks for sharing your feedback. We are delighted to hear / Newbie team 💗️

Noté 5 sur 5 étoiles

I got two rabbit bath towel and 2 baby…

I got two rabbit bath towel and 2 baby beanie with ears they look soooo cute and the material is so good…I am sure I will order more stuff ♥️

31 juillet 2026
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Réponse de Newbie Store

Thanks for your feedback and sharing this with us 💗️ We are very happy to hear. / Newbie team

Noté 5 sur 5 étoiles

Lovely child’s hat.

Lovely child’s hat.
Good service.
Very pretty.

Thank you.

Annamaria

13 juillet 2026
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Réponse de Newbie Store

Thanks for sharing your feedback. We are delighted to hear / Newbie team 💗️

Noté 5 sur 5 étoiles

Lovely little bodysuit

Lovely little bodysuit, great quality. Highly recommended, thank you.

29 juillet 2026
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Réponse de Newbie Store

Thanks, we are so happy to hear! / Newbie team 💗️

Noté 4 sur 5 étoiles

Good online experience, slower delivery

I bought a beautiful cap for my 3 year old and they absolutely loved it. Product is as shown in pictures and the product is of good quality. Delivery was a bit tricky with a second day delivery which took a bit longer though i had paid extra for faster deliver, possibly due to weekend I guess.

13 juillet 2026
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Réponse de Newbie Store

Thanks for your feedback and sharing this with us 💗️We will review the delivery time with Evri. / Newbie team

Noté 3 sur 5 étoiles

Delivery late and to wrong address

Delivery late and to wrong address

27 juillet 2026
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Réponse de Newbie Store

Thanks for your feedback and we are so sorry to hear. A member of our Customer Support team will contact you shortly to assist you further and have this matter investigated with our delivery team / Newbie team 💗️

Noté 5 sur 5 étoiles

I ordered the gorgeous teddy outfit

I ordered the gorgeous teddy vest and leggings, sadly the courier let Newbie down. I emailed to make Newbie aware they were so quick to respond and rectify the issue. Then when the out arrived, it exceeded expectations, beautiful packaged, the extension on the vest is perfect for the longer baby. So beautifully made, will definitely be returning!!!!

27 juillet 2026
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Réponse de Newbie Store

Thank you, that is great to hear. Thanks for sharing the feedback with us. Wishing you a great day, Newbie team 💗️

Noté 5 sur 5 étoiles

Excellent

Excellent. My grand son’s happy

27 juillet 2026
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Réponse de Newbie Store

Thanks for your feedback 💗️

Noté 1 sur 5 étoiles

I am writing this review after emailing…

I am writing this review after emailing customer service months ago about several issues and receiving no reply.

I’ve been very disappointed with Newbie’s pricing, quality, and customer service. I noticed that a pack of vests originally priced at £16 was later put on sale with a tagged original price of £25 and marked "50% off"—raising the original price just to make a discount look larger feels misleading.

I’ve also had quality problems with their children’s leggings, as two separate pairs developed the exact same fault after normal wear. When I went to exchange the first faulty pair, store staff insisted I could only swap them for the exact same pair at their current reduced sale price. This felt completely unfair and inconsistent. If I were returning an item without a receipt, I would only be given its current reduced value. Yet here, when exchanging a faulty item, I was forced to accept the reduced value instead of the original amount paid, preventing me from using the full credit for other items.

To deal with recurring product faults, misleading sale tags, unfair store policies, and now months of complete silence from customer support is extremely poor. I expected much better standards from this brand.

30 juillet 2026
Avis spontané
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Réponse de Newbie Store

Good Morning,
Thank you for your message.
Kindly note that we found your message in our inbox that you sent yesterday - and we will reply to this today. The message you are referring to form May that was not replied - you has not used the correct e-mail - you used "customerservice@newbie.com" and our email is: customercare@newbiestore.com, which explains we did not have a chance to read or reply to this.
We will look into your inquiry now and get back to you by e-mail.
Have a lovely day!

/Newbie Team

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