Newbie Store Avis 

4 328
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely love this website. A wonderful selection of organic clothes. The baby girl clothes are gorgeous. We bought a selection of clothes for our newborn granddaughter. Our daughter and son in law... Voir plus

Noté 5 sur 5 étoiles

I love the quality of the good. The colours and designs are fabulous. Having a new grandson has given me numerous opportunities to visit my local store and to browse online. This will continue for... Voir plus

Noté 5 sur 5 étoiles

Love Newbie baby clothes and also the women’s clothes. Lovely quality and good sale prices. Easy to order. Website simple to navigate.

Noté 4 sur 5 étoiles

Beautiful clothes and excellent quality. The fabric is lovely, the colours are beautiful and the clothes look even better in person. I’m very happy with my purchase and will definitely shop at Newbie... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements pour enfants
  2. aussi dans
  3. Magasin de puériculture
  4. Magasin de vêtements pour bébés
  5. Magasin pour enfants

Écrit par l'entreprise

We’re Newbie, a Swedish lifestyle brand for the little ones we love. We offer timeless, stylish and sustainable clothing at affordable prices for children aged 0-8 years. We know you only want the best for your little ones, so we take the utmost care in making our products. Using organic cotton our designs are produced with love and passion, taking inspiration from the Swedish way of living. All our love and care goes into creating the highest-quality pieces which will be used and inherited for generations to come. Bring some Swedish style to your little one’s wardrobe today. Launched in 2010 as part of the KappAhl Group, Newbie has quickly grown thanks to our community of ‘Newbie Lovers’: mums, dads, grandparents and friends who have helped to shape who we are today and to spread the Newbie word far and wide. The popularity of Newbie and huge demand for the products led to the opening of our first standalone store in Stockholm in 2014. Today, we have ten stores across Europe, including in Sweden, Norway, Finland and Poland with additional Newbie Stores due to launch in the coming months.

Free shipping on orders over £40

Free standard Shipping on orders over £40 (2-5 working days, tracking 48h) Standard delivery is free for every order over £40, for order value below £40 delivery fee is £4. Express delivery (1-2 working days, tracking 24h) - £6,50 Where do we deliver? We use Royal Mail, UK mail and DHL as our distribution partners and we deliver to the whole UK (including Highlands, Offshore Island & Northern Ireland. Excluding Isle of Man).

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(4 328)

216 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Just looks good in images

Ordered a bunch of things for my wife. First, the parcel arrived late. Then the box was poorly made. All the clothes were just stuffed into that box without any packaging including the coat.
Very poor quality clothes. Looked nothing like images and definitely not worth the price. Had to return the entire order.

5 décembre 2025
Logo de Newbie Store

Réponse de Newbie Store

Dear Kabir,
Thank you for reaching out.
We are very sorry to hear that the packaging was not nice, this is something we really want to be super nice. As we already have an e-mail thread regarding the delay - would you mind attaching images if you have and we can raise this internally?
We will forward your feedback and hope it will not happen again.
Wishing you a good week ahead anyway!
/Newbie Team

Noté 5 sur 5 étoiles

Fabulous

Loved the items, beautifully crafted
Unique designs very impressive
Glad I made the purchase for my first grandchild
Thankyou

4 décembre 2025
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Réponse de Newbie Store

Thank you, it means a lot! / Newbie team

Noté 1 sur 5 étoiles

Missing Order - I am extremely disappointed…

I am extremely disappointed with my recent shopping experience. I placed an order on 25 November and chose Royal Mail 48 delivery to ensure fast and reliable shipping. Instead, the company unexpectedly switched the courier to Evri without notifying me. Since 2 December, there have been no tracking updates at all, and it now seems that my parcel is lost.

Most of the items were intended as a gift for a newborn, so timely delivery was essential. The lack of communication, the unannounced change of courier, and the overall poor service are simply unacceptable. I would not recommend ordering from this store based on my experience. This was my first order, and I had intended to purchase additional Christmas gifts from them, but after such a disappointing experience, I no longer feel confident doing so.

28 novembre 2025
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Réponse de Newbie Store

Good Morning,
Thank you for reaching out and we are very sorry to hear this, and we will of course look into this.
We will reach out by e-mail and continue this case.
BR
Newbie Team

Noté 5 sur 5 étoiles

Absolutely love everything

Absolutely love everything! Products are so cute and great quality and the delivery is always super fast!

30 octobre 2025
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Réponse de Newbie Store

Thank you - we're happy to hear it! Newbie

Noté 1 sur 5 étoiles

Unattractive highly visible logo and poor quality accessories

The dress i bought has a very obvious and unattractive newbie logo on it and I’ve only noticed now and can’t find another dress in time for a photo shoot i bought the dress for. The bows i bought also broke within 30 minutes of use so the quality of obviously terrible. For the price, it’s not what i expected and don’t recommend this company. Many other high quality children’s stores to choose from. Avoid

3 novembre 2025
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Réponse de Newbie Store

We are very sorry for the inconvenience. Please contact our customer support at customercare@newbiestore.com to help you with return and replacement. The Newbie Team.

Noté 5 sur 5 étoiles

Lovely pretty clothes.

Lovely pretty clothes.
Packaging lovely, quick delivery.
Not the cheapest, but excellent value in sale.

23 octobre 2025
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Réponse de Newbie Store

Thank you for your feedback! Newbie

Noté 5 sur 5 étoiles

Newbie

Newbie has the best and most beautiful babies and children’s clothes of any retailer I know.

6 novembre 2025
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Réponse de Newbie Store

Thanks, thrilled to hear it! Newbie

Noté 3 sur 5 étoiles

Lovely items just sooo overpriced

Lovely items just sooo overpriced. The dress is lovely but it doesn’t come with extra material underneath like slip or underskirt, not having one makes it Look like a tablecloth. You can do better if you charge this prices!

6 novembre 2025
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Réponse de Newbie Store

Thank you for your feedback.
If you have any inquiries regarding eventual returns or additional input, please reach out to our support team for further assistance.
customercare@newbiestore.com

/Newbie Team

Noté 3 sur 5 étoiles

I found your on-line gift voucher…

I found your on-line gift voucher purchase not acceptable as l had to ask the recipient parents for their email address & that is a ‘spoiler’. l feel as l am not a close relative this is not something l should not have to enquire about. If most other companies can do gift cards why can’t you?

21 octobre 2025
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Réponse de Newbie Store

Hi!
Thank you for reaching out. Most clients use their own email address and the either prints the e-mail or forwards it when the when it is given away.
We will forward your feedback.
Wishing you a lovely day anyway!

/ Newbie Team

Noté 5 sur 5 étoiles

A service that never fails.

Contacted customer service to ask when a design would be restocked and they were kind enough to let me know.
I can never fault the quality or designs for womens clothes from Newbie and have been a customer for a few years now. 😊

1 octobre 2025
Avis spontané
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Réponse de Newbie Store

Thank you! /Newbie Team

Noté 5 sur 5 étoiles

Easy to order online

Easy to order online. Arrived within time frame.
Good selection of things for a new born.

4 novembre 2025
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Réponse de Newbie Store

That is great to hear! / Newbie Team

Noté 5 sur 5 étoiles

Very good quality and prices

Different designs from high street, lovely materials and very good choices and quality. Bought as a Christmas gift for my granddaughter so not yet known regarding fit but they look a good size for her. Bought 3 - 6 months as she will be 4 months in December

4 novembre 2025
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Réponse de Newbie Store

Thank you! / Newbie Team

Noté 5 sur 5 étoiles

Delivery was fast and all of the pieces…

Delivery was fast and all of the pieces were in Superb condition 🙂. Super high quality and super cute, especially mamma and me matching pieces ❤️.

14 octobre 2025
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Réponse de Newbie Store

Thank you, great to hear! / Newbie Team

Noté 5 sur 5 étoiles

Customer service

Did not have the size I was looking for and the lovely sales lady Eleanor took my number and would let me know if if it came back into stock, less than a week later I had a text from Eleanor to say 1 had come in and was put aside for me.

27 octobre 2025
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Réponse de Newbie Store

Thank you for your feedback, it means a lot! / Newbie Team

Noté 5 sur 5 étoiles

All as expected

Item as described, delivery as promised. No issues at all.

21 octobre 2025
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Réponse de Newbie Store

Thank you ! Newbie team

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