This is the first time ive used this company for window blinds and I would definitely use them again in the future. We had some problems on two occasions where the blinds where damaged due to a bad d... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bought some faux wood Venetian blinds. Quality is excellent, and customer service when I had a couple of queries was brilliant, replied very quickly and answered my questions helpfully. I was so pleas... Voir plus
Worst customer service ever. One of Argos trusted sellers. Trusted? Far from it. They refuse to give a refund and parcel courier say they have yet to received my parcel. Delivery promised within 3-4... Voir plus
I ordered blinds from this company on Debenhams . Thinking that the return policy would be as a normal return . On receiving the blinds they were not the shade I was looking for looking darker in real... Voir plus
À propos de l'entreprise
- Magasin de rideaux et stores
- aussi dans
- Accessoires de meubles
- Fournisseur et fabricant de rideaux
- Magasin de bricolage
- Magasin de garnitures de portes et fenêtres
- Magasin de rideaux
Écrit par l'entreprise
Blind Shop
Coordonnées de contact
Unit 4B , Park Farm , Billesdon, LE7 9FN, Leicester, , Royaume-Uni
- 07432241144
- Sales@newedgeblinds.com
- newedgeblinds.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Roller blind.excelent service.great…
Roller blind.excelent service.great price.helpful seller..thank you...

Réponse de Newedgeblinds
Curtain Wands
Well satisfied, good price, excellent service, quick delivery. Would certainly use again.

Réponse de Newedgeblinds
Great product with exceptional prices
Great product with exceptional prices, received order within days, well packaged slight issue with the end curtain track contacted and the customer service was amazing new end track sent out arrived promptly the next along with extra replacement if needed. Definitely recommend this company there products are great

Réponse de Newedgeblinds

Réponse de Newedgeblinds
Great customer service
We had an issue with a pole we bought but this was sorted out quickly & efficiently.
Great customer service, can’t fault it.
Would highly recommended purchasing from New Edge Blinds A*

Réponse de Newedgeblinds
Customer Service…
Parts were missing from my blind package from Amazon. The customer service at New Edge were excellent and my missing parts were delivered in less than 48 hours. Great service from the Service Department

Réponse de Newedgeblinds
Curtain Poles
We ordered 2 curtain poles via The Range and the quality is outstanding. Really pleased with our purchase. I did have to contact Customer Services over a minor issue but this was resolved promptly and efficiently. Great service, thank you.

Réponse de Newedgeblinds
Roller Blinds
The exact size of items I wanted were in stock. They were despatched very quickly. Arrived well packed and in top condition. Price was excellent.

Réponse de Newedgeblinds
Really competitive prices
Really competitive prices, quality blinds and speedy delivery, perfect

Réponse de Newedgeblinds
Just what we were looking for…
Was so easy to use website,we struggle getting blinds to fot our long window they made and delivered blind to exact size and minimal work was required,quality of product is very good and kept informed of delivery till I received it...
Spot on 5🌟

Réponse de Newedgeblinds
Prompt resolution to a measurement misunderstanding
Due to a misunderstanding of the definition of the measurements, the blinds I received did not fit into my recess. However, upon contact, New Edge Blinds were nothing but helpful from the outset. Their communications were prompt and they were happy to help me resolve the situation. I cannot fault the service or the quality of the blinds and would highly recommend doing business with them.

Réponse de Newedgeblinds
Excellent customer service
Excellent customer service. Ordered two Roman blind kits but they were damaged on delivery (inadequate packaging) which resulted in missing items. Contacted New Edge by email and got an immediate response and replacements parts sent. In addition follow up emails were sent to check if I had received the parts ok. I cannot give 5 stars due to the initial poor packaging.

Réponse de Newedgeblinds
After a little blip on both sides
After a little blip on both sides
Customer services quickly dealt with my issue
Overall 4/5

Réponse de Newedgeblinds
I ordered 3 blinds from this company…
I ordered 3 blinds from this company the courier broke them this was 2wks ago and still nowhere with them. Its all done by emails and they do not help your forever emailing them getting nowhere i wish i went to amazon id of got them next day but this company is the worst very poor so be aware ur loose not only your items ur money also your mind with this very silly company they could send them out again once they new but no i have to wait on my 3rd week next week. You cannot even call direct it goes to there people who say the same thing ill email them for you and guess what? They dont!!! So the anger you get with them is not worth the hassle now im waiting for a refund which they take from your bank quick but dont refund the same way.BEWARE ALL OF YOU.

Réponse de Newedgeblinds
1 star is a bit generous
1 star is a bit generous! I ordered 2x bay window kits from Debenhams selling on behalf of NewEdgeBlinds. Waited over a week for the delivery to arrive it turned up in a large bag of poles with some fragile tape wrapped around it attached to another smaller bag of the components. Contacting Debenhams as the middle man was a pain as I was constantly reiterating to a different rep the same thing and at first NewEdgeBlinds said they'd send out the missing parts, I paid someone to start putting it up as we have a lot of house work renovation going on and wanted to do as much as I could with the parts I could, a week passed and then was told they don't stock the parts separately so need to send it back! So I would have to go out of my way to drop it to a B&Q at my own travel cost. I told them this wasn't possible as half of it was on the wall! Eventually after I suggested a partial refund for all the missing parts (so basically a full set £76, plus all of the curtain rings for both as they sent the wrong type) they offered me 10% of my order! You get 10% off for signing up to websites for your first order, not losing half your order. Absolute joke this has been nearly 2 months of back and forth, and at the end of it all I'm gonna get is £15.20 and a load of scrap metal that'll go in the bin. £152 in their pocket, stay well away.

Réponse de Newedgeblinds
Good service
I had to order a replacement as I made a mistake with the measurements and they sent it very quickly. They have been quick to help and respond and have checked with the status of the replacement. Very happy with the service. I had to arrange the return so thats the only reason for not giving 5 stars.

Réponse de Newedgeblinds
Received my curtain rail in very good condition and timewise…
Received my curtain rail in very good time as I required a 3 metre length I ordered 2x2mt lengths and cut half a mt of each so that the join was in middle and I did not use the connecting piece as I drilled new holes at the end of each piece so it is a nice snug fit I am well pleased at the moment although I have not hung the curtains yet the slider are working smoothly price was good also.

Réponse de Newedgeblinds
Can’t recommend New edge blinds enough
Can’t recommend New edge blinds enough. They send out samples prior to ordering some replacement blinds. They were packaged well and dispatched within two days. A pleasure to deal with. Will be using them again in the future.

Réponse de Newedgeblinds
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







