My order was never delivered. It's been over two weeks and it still hasn't arrived. I sent it to my partner who lives in New Jersey while I'm in Puerto Rico. I spent a lot of money and it just didn't... Voir plus
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Lisez les avis des autres
Excellent service, recipient was thrilled when they arrived. Quality flowers, good value, easy to order from across the pond! Would recommend & use again. Thank you for a great service 👍
L'entreprise a répondu
New Jersey blooms delivered the most beautiful gift for my son and daughter in law. Everything they prepared was perfect from the champagne to the fruits, candy and crackers and cheese. They were perf... Voir plus
L'entreprise a répondu
In the link I couldn't find how to put the desired delivery date and the wish note, so the staff reached out to me, which was very helpful. The only downside is that the package was delivered the day... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
New Jersey Blooms is a U.S.-based flower and gift delivery company offering hand‑crafted, modern floral arrangements, potted plants, gourmet gift baskets.
Coordonnées de contact
Etats-Unis
- newjerseyblooms.com
3,8
Bien
20 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My order was never delivered
My order was never delivered. It's been over two weeks and it still hasn't arrived. I sent it to my partner who lives in New Jersey while I'm in Puerto Rico. I spent a lot of money and it just didn't arrive.
6 avril 2026
Avis spontané
Réponse : New Jersey Blooms
Thank you for bringing this to our attention, and we’re very sorry to hear about your experience.
We understand how important this order was, especially being sent from Puerto Rico to your partner in New Jersey, and we sincerely apologize for the concern and frustration caused by the delay.
If the order has not been marked as delivered or you’re unable to locate it, please reach out to our support team with your order number so we can investigate this further with the courier and assist you accordingly.
We appreciate your patience and the opportunity to look into this for you.
Terrible experience
Terrible experience. Was quoted 1-2 days delivery. Its been over 10 DAYS and my flowers have still not been delivered for my friend's birthday that was over a week ago. Im sure the flowers will be dead by the time they arrive. When attempting to discuss some type of resolution, the response I keep getting is just to take it up with USPS. No ownership, no compassion. Will never use their services again and I recommend you look elsewhere for a "same day" floral delivery.
Update: flowers arrived today, 11 days after they were ordered. As you can imagine, they were completely dead and had to go straight to the trash. Although I didnt select "guaranteed same day delivery" for my delivery option (that was going to cost an additional $120), the delivery method I did choose said that it would arrive in 1-2 days. Mind you, the delivery address was in New Jersey. For a company based in New Jersey, I cant comprehend how it would take 11 days for delivery, or why professional delivery would cost $125. I also dont understand why shipping with USPS is considered a reasonable option for the shipment of perishable items by a company that specializes in florals, or why such delivery failures fall on the customer. Id upload pics here but cant figure out how.
25 mars 2026
Avis spontané
Réponse : New Jersey Blooms
We want to sincerely apologize for the frustration regarding your delivery timeline and for the lack of empathy you felt in our previous communications. We understand how disappointing it is to miss a birthday celebration, and we regret that we did not meet your expectations for support.
Regarding the delay, we would like to clarify that the Typical Delivery option was selected for this order. While we aim for prompt arrival, this is a non-guaranteed shipping method and the 1-2 day window is an estimate. According to our records, the package was prepared and available for courier pickup as scheduled, though we understand the transit time has been much longer than anticipated.
We take your feedback to heart as a "be better" moment for our team. We are currently reviewing our internal procedures to ensure we remain true to the accountability our customers expect and to improve how we assist when shipping delays occur.
If there are any issues with the condition of the flowers when they arrive, please reach out to our customer service team immediately so we can assist you further.
The recipient of the flowers had just…
The recipient of the flowers had just recently lost her husband, and she really really appreciated these flowers, the range of colors and styles of flowers in the arrangement!
27 février 2026
Avis spontané
Réponse : New Jersey Blooms
Thank you for your kind 5-star review. We are truly honored that our flowers could provide a small measure of comfort during such a difficult time. We are so glad to hear that the recipient appreciated the variety of colors and styles in the arrangement.
Our thoughts are with her and her family, and we appreciate you trusting us with such a meaningful gift.
Timely delivery after a last-minute…
Timely delivery after a last-minute order, exactly as pictured - fresh and beautiful.
8 mars 2026
Avis spontané
Réponse : New Jersey Blooms
Thank you so much for the 5-star review! We know how stressful last-minute gifting can be, so we’re thrilled we could get those flowers delivered on time for you. It’s great to hear they arrived fresh and looked exactly like the photos!
We look forward to helping you with your next floral surprise.
Excellent service
Excellent service, recipient was thrilled when they arrived. Quality flowers, good value, easy to order from across the pond! Would recommend & use again. Thank you for a great service 👍
17 février 2026
Avis spontané
Réponse : New Jersey Blooms
Thank you so much for the 5-star review! We are delighted to know that we could help you deliver a bit of joy from 'across the pond'. It’s wonderful to hear the recipient was thrilled and that you found our process easy to use.
We truly appreciate the recommendation and look forward to being your go-to florist in the future!
Very well organized and very supportive…
Very well organized and very supportive when it came to make sure that the flower delivery was delivered. Thank you New Jersey Blooms!!!
12 février 2026
Avis spontané
Réponse : New Jersey Blooms
Thank you for the 4-star review and your kind words! We are delighted to hear that you found our team organized and supportive throughout the delivery process. Ensuring your flowers reach their destination safely is our top priority, and we appreciate you choosing New Jersey Blooms.
We hope to serve you again soon!
The service was nice
The service was nice. I enjoyed it make sure you keep it up.👍
3 janvier 2026
Avis spontané
Réponse : New Jersey Blooms
Hi there! Thank you so much for the 4-star review and the kind words. We are thrilled to hear you enjoyed our service!
Our team works hard to make every delivery special, and your encouragement to 'keep it up' is the best motivation we could ask for. We look forward to helping you share more beautiful moments soon!
Réponse : New Jersey Blooms
Thank you so much for the 5-star review! We are thrilled to hear that you loved the arrangement and that our team was able to get it to you quickly.
Your kind words mean a lot to us, and we look forward to helping you with your next floral gift!
Another more question when somebody…
Another more question when somebody make business, you have to do it all the time you work every day for the meetings
11 décembre 2025
Avis spontané
Réponse : New Jersey Blooms
Thank you for the 5-star review! We truly appreciate your support and your thoughts. Our team works hard every day to provide reliable service, and we’re glad to know your experience was a positive one. We look forward to serving you again in the future!
Réponse : New Jersey Blooms
So happy to hear you’re satisfied! Thanks for choosing New Jersey Blooms — we look forward to sending more smiles your way soon!
Extremely Disappointed - Bait & Switch
I ordered a gift/package expecting the items shown and described, including specific upgrades like a premium wine bottle and a quality serving board. Unfortunately, every single item in my order was substituted — not just small things like chocolate, but also the upgraded wine and the serving board, which was replaced with a generic cutting board that was nothing like what was advertised.
These weren’t minor or equivalent substitutions — they felt like cheaper replacements, which completely defeats the purpose of upgrading and carefully choosing a gift. This feels less like product availability issues and more like false advertising or a bait-and-switch.
I’m incredibly disappointed and would not recommend this company unless they can deliver what’s actually promised — or at the very least, clearly communicate substitutions before the item ships. Buyers deserve transparency, not surprises.
30 septembre 2025
Avis spontané
Réponse : New Jersey Blooms
Thank you for your feedback. We’re truly sorry to hear that you were disappointed with your order. While substitutions are sometimes necessary due to availability, please know that the items provided were of equal or higher value than the products originally selected.
That said, we fully understand your frustration, especially when specific upgrades were chosen with care, and we regret that our substitutions left you feeling let down. We also take your point about transparency very seriously — clearer communication about changes before shipping would have made a big difference, and we’re working with our team to improve this.
We appreciate you taking the time to share your experience, and we apologize again for any inconvenience caused.
New Jersey blooms delivered the most…
New Jersey blooms delivered the most beautiful gift for my son and daughter in law. Everything they prepared was perfect from the champagne to the fruits, candy and crackers and cheese. They were perfect. I highly recommend them. This is the second time I order from them and they don’t disappoint
17 septembre 2025
Avis spontané
Réponse : New Jersey Blooms
We’re delighted to hear that everything—from the champagne to the fruits, candy, crackers, and cheese—was perfect for your son and daughter-in-law. It’s such a joy to know this is your second time ordering with us and that we’ve been able to meet your expectations each time.
We’re truly grateful for your recommendation and for trusting us to be part of such special moments. We look forward to helping you celebrate again!
My mother-in-law loved it
My mother-in-law loved it. So fresh so pretty. Will definitely purchased again.
17 septembre 2025
Avis spontané
Réponse : New Jersey Blooms
Thank you so much for your lovely review! We’re so glad to hear your mother-in-law loved the flowers and that they arrived fresh and beautiful. We truly appreciate your kind words and look forward to helping you with your next order!
The ordering process was easy
The ordering process was easy. Customer service was friendly and efficient. The recipients of our basket were pleased.NJ
12 septembre 2025
Avis spontané
Réponse : New Jersey Blooms
Thank you so much for your kind words! We’re so pleased to hear the ordering process was easy, our customer service team was able to help, and most importantly, that your recipients were pleased with their basket.
We truly appreciate your feedback and look forward to helping you celebrate again in the future!
In the link I couldn't find how to put…
In the link I couldn't find how to put the desired delivery date and the wish note, so the staff reached out to me, which was very helpful. The only downside is that the package was delivered the day after it was intended. I don't know, maybe it's the time zone, but both times it was the next day. Other than that, everything was great
2 septembre 2025
Avis spontané
Réponse : New Jersey Blooms
We’re so glad our staff could help with your order and that you were pleased with the basket! We do apologize for the delivery arriving a day later than expected and will look into how we can avoid this in the future. Thank you for sharing your experience, it helps us get better.
If you need your flowers delivered on…
If you need your flowers delivered on time, go with another service. Their customer support is the most useless I’ve ever dealt with.
22 octobre 2024
Avis spontané
This scammers should receive less than…
This scammers should receive less than 1 star in my opinion. Really messed up everything and the customer service is so horrible! I wish I had seen the reviews before purchase. God will punish all of you involved!
27 juin 2022
Avis spontané
Horrible company...wilted flowers and missing champagne
Purchased flowers and a bottle of champagne for my daughters new home. The flowers were shipped (not delivered) and were wilting when they arrived. There was no champagne....instead they replaced it with a chocolate bar. The chocolate was melted. They normally do not charge for the chocolate but I paid $50 for the champagne.
Please find a local florist and do NOT use this service. They refused to do anything about this order because they said that they have the right to substitute under their terms of service. Substituting would have been ok if they had substituted wine for champagne or something similar. But, all that aside the flowers looked horribly wilted.
12 juin 2022
Avis spontané
Scam!! National fraudulent company
Horrible customer service. No delivery made after purchase. No customer service. Fake social media page and fake reviews on website. Scam, money laundering scheme!!!
16 mai 2022
Avis spontané
Worst online flower store ever!!
Worst online flower store ever!!
They make you choose the delivery date and then they send the flowers whenever they want. When asked for refunds or simply to provide the service they promise, they refuse any customer support.
It's a TOTAL SCAM!!! Stay away!!
13 février 2022
Avis spontané
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