The flowers I ordered for a special occasion didn’t arrive on the date they were requested to be delivered on. Instead they came a week later. Very poor customer service. Nobody has responded to any o... Voir plus
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I have used New Moon Blooms multiple times now and each time I have such a wonderful experience. They were so accommodating when I wasn't able to find exactly what I wanted online and I cannot praise... Voir plus
L'entreprise a répondu
Just received delivery of my first monthly subscription, a lovely Christmas gift. Everything about it was delightful. The packaging was protective, beautiful, and sustainable. The flowers are beauti... Voir plus
Beautiful top notch fresh flowers in a bouquet bursting with creativity and joy. Once again the team at New Moon Blooms have done their magic. And I forgot to include a note with the order but nothing... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Having spent a childhood embracing the soil while nurturing flowers and plants in her parent’s garden in County Dublin, Sharon Griffin from Frog Prince Wedding & Events has emerged as Ireland’s leading floral storyteller. The young mum has been designing stunning visual, exciting and sensual floral backdrops for big days for almost 15 years. Her passion for flowers and her unbounded energy is contagious and we defy anyone not to feel inspired by her vision. It was with that vision in mind Sharon conceptualised her latest floral behemoth.... New Moon Blooms. New Moon Blooms is a way to bring the beauty of Sharon's gorgeous creations in to your home for you to enjoy. New Moon Blooms is a brand new floral concept that simply allows you to order simple floral joy & wonder to be delivered straight to your door. For Sharon New Moon Blooms is passion project which she has been growing for nearly three years. However but it wasn’t until 2020 when the world had to pause during the covid pandemic that it gave Sharon the opportunity to realize her dream of bringing New Moon Blooms to fruition. This is not your standard floral delivery service, it’s so much more than that. New Bloom Moons is a flower community for those, who just like Sharon, adore luxury authentic flowers but won’t compromise on value, but want to add their own creative touch to their blooms.
Coordonnées de contact
Unit D1 Howth Junction Business Centre, Dublin 5, D05 X2K0, Dublin, Irlande
- 01 9630042
- info@newmoonblooms.ie
- newmoonblooms.ie
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Very poor customer service, flowers arrived later than the chosen date
The flowers I ordered for a special occasion didn’t arrive on the date they were requested to be delivered on. Instead they came a week later. Very poor customer service. Nobody has responded to any of my emails regarding this issue. No answer when you phone them, even when you leave a voicemail. Very disappointing service, especially for the price you’re paying. I won’t be a repeat customer nor would I recommend to anyone.
Little disappointed with the last 2…
Little disappointed with the last 2 months deliveries.. seems to be a lot more greenery filling out the bouquet
Quality below par this month
The stems were cut very short and some flowers were broken on delivery. Delivered upside down despite clear instructions on the box. The bouquet is a little sparse this month compared to previous.
Subscription - 2 wrong deliveries
Sadly 2 separate occurrences of the subscription order I bought as a birthday gift for my wife going wrong.
First order was delivered a month early, meaning no birthday surprise. Then sadly the following month (on her birthday) the order was forgotten completely until I sent a message. Got no response or apology to the message about the missing order, just flowers delivered a week late.
I do want to say the flowers were lovely the first month, and OK the second month (possibly do to what was left at short notice after a busy valentines week, totally understandable)
Beautiful flowers delivered to a…
Beautiful flowers delivered to a friend. Easy to use website.
Great products and great people!
Great products , purhchased from here many times and its always a winner. Super helpful customer service even during the busy lead up to valentines, great Irish business to support.
Fabulous First Bouquet
Just received delivery of my first monthly subscription, a lovely Christmas gift. Everything about it was delightful. The packaging was protective, beautiful, and sustainable. The flowers are beautiful, even though they were 'sleeping' and they perked up in no time once given a long cool drink and some food. I will be able to enjoy these for a couple of weeks and then onto the next delivery.
This is a fabulous gift to receive.
All went smoothly and tracking was…
All went smoothly and tracking was great
Thanks too all involved
No communication with late delivery
I don’t normally write reviews but I was disappointed by this service. I had selected a specified date of delivery for a friend’s birthday however as the delivery was late it missed the date. It was only two days late which isn’t bad but when I contacted customer services on the email provided, the WhatsApp provided and then finally on Instagram I was surprised that I didn’t get a single response. I think even an update with the delay I would have appreciated. I always aim to support local however unfortunately this wasn’t very reliable.
Beautiful dried flowers
Beautiful dried flowers. Ordered and delivered with ease. Thank you
Flowers delivered were not in good…
Flowers delivered were not in good condition but 1 star rating is particularly for the service after where there was no reply to emails about it.
Updated due to explanation and better customer service
Updated again as promised resolution never followed through on. Avoid this place.
I'll be cancelling
I'll be cancelling. Many of the flowers were already wilted - I know it's hot out so I'm not going to assume it's a constant issue but that coupled with the cost when I can get the same for less locally is very disappointing. I'm confined to my home for health issues and was really routing for this subscription to work out so I could stop asking my friend to go out but unfortunately it's just not up to scratch.
Beautiful dried flowers
Absolutely beautiful dried flower bunches. The recipients were delighted with them. I will most definately order again. My sincere thanks to all at New Moon Blooms 😀 🌸
Another beautiful bouquet delivered to…
Another beautiful bouquet delivered to a special person. Excellent service as always from Sharon and her Team.
Exceptional
The only thing more beautiful than the flowers, is the level of customer service Sharon and the team provide. All round superstars!!!
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