Quick and easy application to see if I was eligible. Everything set out clearly showing me repayments interest ect. Easy to use app to show remaining balance ect. After using newpay I wish they were a... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
AVOID AT ALL COSTS!!! charges interest so high that your monthly payments do NOT reduce the amount borrowed. Ive paid the minimum amount for 8 months and the interest has pushed it back up close to t... Voir plus
L'entreprise a répondu
I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... Voir plus
L'entreprise a répondu
I'm a new customer & haven't been using the company for long, so far I can't find anything to criticises them with. I'm happy I was offered 6 months interest free to pay for my purchase & didn't have... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."
Coordonnées de contact
Royaume-Uni
- newpay.co.uk
3,7
Moyen
222 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Les gens ont aussi consulté
Quick & Easy
Was very quick and easy to arrange the no interest finance on my new Mesh laptop.
5 novembre 2024
Réponse de Newpay
Hello Anthony. We're delighted to hear you found the process of arranging no-interest finance for your new Mesh laptop quick and easy. We strive to make our financing options as convenient as possible for our customers. Best, Audrey
Hardly any retailers anymore & misleading statements
Hardly any retailers anymore. Also the way they do statements/balance updates is confusing. They only list transactions on 'plans' with details, anything else is just a balance to be paid and they cannot give you information on which retailer they relate to, how much you have paid etc, I queried an amount that I couldn't find on a statement and they basically said check for yourself, despite me saying the amount didn't match you with anything on my statements. It's not clear that DD's prioritise plans, therefore not clear about the interest being charged. The transactions that are 'off plan' are not itemised and I feel this could be very misleading for people who use this service. I asked about a late payment fee, I was told it was sort of paid but sort of not because of his the system works. I used to use this a lot but once my balance is paid I'll be deleting my account as this all seems irresponsible and not helpful for the customers.
8 novembre 2024
Avis spontané
Réponse de Newpay
Hi Danielle,
Thank you for taking the time to leave us a review. I would like to thank you for your feedback as we are always working to improve and develop our services, and customer experience is at the heart of this.
Best,
Stephanie.
29 October 24Really quick when you’ve got an account
Really quick when you’ve got an account
29 octobre 2024
Réponse de Newpay
Hi Mark, Thank you for your 5-star review! Best, Elan
An amazing experience with newpay.
19 octobre 2024
Réponse de Newpay
Hi Mo,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Thanks, Julie
Used to love Newpay…
Used to love Newpay…. But they’ve literally taken away most of the retailers… so now I can’t even use my account anymore because they’re only accepted in about 20 retailers now which are the most random useless ones. Look fantastic is gone… zavvi is gone.. so literally what’s the point
23 octobre 2024
Avis spontané
Réponse de Newpay
Good Afternoon, Stephanie,
Thank you for taking the time to share your thoughts and experience,
We do aim to provide the best service possible however I apologise if you feel as though you haven't received this.
- Kenith
All is great
I've just Finnished paying my camera loan off, fair repayments and customer service spot on, would definitely recommend
8 octobre 2024
Réponse de Newpay
Hi Steven, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Good deal. No issues
Spread the payments over 6 months. Direct debit set up, everything went well. No problem with this company
8 octobre 2024
Réponse de Newpay
Hi Peter, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Réponse de Newpay
Hello Andy,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0170 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you.
Thanks, Julie
Easy application process from start to…
Easy application process from start to finish ish .
8 octobre 2024
Réponse de Newpay
We're happy to hear you found the application process easy, Claire. We strive to make the process as smooth as possible for our customers, and we are delighted to have you on board! Best, Audrey
Réponse de Newpay
Hi Marius, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Réponse de Newpay
Hi Norma,
Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊
Best,
Stephanie.
Amazing service
24 septembre 2024
Réponse de Newpay
Hi Kalum, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Newpay works excellent I am very happy…
Newpay works excellent I am very happy with the service 🙌🏻
20 septembre 2024
Réponse de Newpay
Hi Lois, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
I'm happy with the purchase and the…
I'm happy with the purchase and the deal I got the bike come qwicker than I thought I highly recommend it to people 5 stars four me
18 septembre 2024
Réponse de Newpay
Hi Jake,
Thank you for taking the time to leave us a kind review, we appreciate it!
Best,
Stephanie.
Very easy to deal with simple…
Very easy to deal with simple application straight forward to
3 septembre 2024
Réponse de Newpay
Hi Mr. Nixon, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan
App not great
The option to pay using Newpay isn't showing up on quite alot of the shops it advertises.
It is quite frustrating when you get to check out and Newpay doesn't appear.
For me the app needs sorting out.
7 septembre 2024
Réponse de Newpay
Hi Marcu, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Réponse de Newpay
Good Afternoon, Fran,
Thanks for taking the time to share your review, it's great to hear you're happy with the service Newpay offers!
- Kenith
Not many online retailers that's been…
Not many online retailers that's been offered that I would use. It was mainly Zavvi but they no longer accept Newpay.
27 août 2024
Réponse de Newpay
Hi Rob, I would like to thank you for your feedback, as we are always working to improve our services. Best, Elan
Newpay's application process was…
Newpay's application process was straightforward and once approved the process of paying for items was really fast. I am mega impressed.
27 août 2024
Réponse de Newpay
Hi Wesley, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Best, Elan
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