Next Day Sofas Avis 765

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This is the second purchase I have made with this company. They have good products at reasonable prices but it’s their customer service that sets them apart from the ‘big players’ in their market, I... Voir plus

Noté 4 sur 5 étoiles

Very smooth for the sending out of material samples to the ordering of the sofa. Very friendly staff and very helpful. However I would say the 3rd party delivery company need investigation as this... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered sofa and chair online on Sunday, confirmation email received shortly afterwards, very easy to use website. Good communication via email and text. Delivery arranged via Furdeco, email receive... Voir plus

Noté 5 sur 5 étoiles

Stunning sofa and really good price. Arranging delivery was easy and communication with delivery was also fantastic as they give you a really good time frame so your not waiting around all day.... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

Next Day Sofas is offered by LVK Ltd, an established furniture retail business based in Sussex. We are dedicated to providing quality products to private customers at the lowest prices, and buy in bulk from the original manufacturers wherever possible. Our office is open from 8.30am to 5.30pm 7 days a week, and our friendly customer services team is committed to giving you the best service possible. If you have any questions at all about our products or delivery service, please give us a call.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

765 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Able to talk to someone on the phone when required. Good service and no problems. Sofa in great condition and lovely !

10 juillet 2023
Noté 5 sur 5 étoiles

Sofa and Chair -My experience with this…

Sofa and Chair -My experience with this Company was excellent and I am extremely pleased with my sofa and chair that was delivered very quickly and was exactly as I had ordered. The men from the delivery company were efficient, polite and informative.

3 juillet 2023
Noté 5 sur 5 étoiles

great sofa, poor delivery…

The service received from Next Day Sofas was faultless. We ordered on Friday, received a telephone on Saturday and received a tracking email on Monday to inform us the Sofa had started it's journey.
Unfortunately our issue sits with the delivery company. Our sofa was unpacked in the street in the rain as we were informed it wouldn't fit in the house with the box. They then informed us on several occasions during delivery that it wasnt going to fit whilst roughly handling the sofa. They gave the impression that ttey were short of time and just wanted to dump and run without any care or consideration for how the item should be maneuvered into the room. My husband and I requested they leave the soa in thd hall and we would put the sofa in the room. On unwrapping the sofa we have discovered 2 puncture holes in the rear of the back rest which we believe are the results of the delivery guys rough handling

4 juillet 2023
Noté 1 sur 5 étoiles

i can see from my very large window the…

i can see from my very large window the road leading to these apartments i gave this company instructions type in main door the number of my door and i let them in with intercom but there are a lot of workmen around who would have let them in because they were taking a long time ringing i went to look for the driver the workmen said they had gone they didnt ring really angry

3 juillet 2023
Logo de Next Day Sofas

Réponse de Next Day Sofas

Dear Lillan,

Thanks for taking the time to write a review and thanks for taking my call earlier , i am sorry the drivers left without delivering your sofa but as discussed the mobile number you provided didn't work and we weren't provided with an alternative landline to call you on.

I am glad the sofa has now been delivered and you are happy.

Many Thanks
Lee Burridge
Customer Service Manager
Next Day Sofas
01273 917326

Noté 4 sur 5 étoiles

The lady I spoke to on the phone made…

The lady I spoke to on the phone made everything very clear how things worked when the delivery would be made how the payment would be taken. It was very easy to follow my only negative is the chair coin unassembled which you did tell me and she said it was fairly easy to put together. Unfortunately, one of the spanners was missing from the set so put in the chair together, turned out to be a bit of a pain

5 juin 2023
Noté 5 sur 5 étoiles

FIRST RATE COMPANY

Very pleased with our two leather swivel chairs delivered 26 April 2023. We had two chairs delivered from Next day Sofas in 2019 and they have worn really well .

8 mai 2023
Noté 1 sur 5 étoiles

Terrible sofa do not buy

Bought the two seater Richmond sofa in Black. Description states bonded leather and faux leather, I cannot see any bonded leather just all faux leather. Bought this sofa in March 2023 so only had it a couple of months and already it is all scratched and the faux leather is peeling and coming off in bits. It is extremely small for a 2 seater (yes I did measure it) would suit children as 2 adults would be squashed together on it the seating area is that small.
The upholstery is terrible hard and uncomfortable. I paid £619.99 for this settee which I have now given to my dogs and bought another sofa from a different company. Also it was not delivered next day as it states it would be it was a week before delivery.

15 mars 2023
Avis spontané
Logo de Next Day Sofas

Réponse de Next Day Sofas

Dear Karen,



Thanks for taking the time to write a review, i am really sorry and slightly surprised you aren't happy with the sofa you brought or the delivery timescales as we haven't had any correspondence from you since you originally placed your order.

I have tried numerous times to contact you to see if there is a fault with your sofa so that we can resolve your complaint but haven't had a reply.

In terms of the size of the item the Richmond is one of our smaller ranges and all measurements are clearly advertised on each product to give customers the information needed to make their choice.


The Richmond is a slightly firmer sofa and is covered in a tough durable bonded leather and comes with a warranty so again please reach out on the number below if you feel the leather has failed.

I can see you opted to take advantage of our free two-man delivery taking 5/10 working days, you did have the option of a next working day kerbside delivery at checkout but refused it.

I hope we can resolve your complaint, please call me on 01273 917326.



Many Thanks
Lee Burridge
Customer Service Manager
Next Day Sofas

Noté 5 sur 5 étoiles

total excellent service

I was so impressed with the service I received from Next Day sofas would be an understatement. They were truly unbelievably helpful unlike some companies I dealt within the past. They couldn't do enough for me the service and delivery was totally excellent. The reclining chair and stool. The product when l unpacked was very good and the courtesy I felt from the company went beyond anything I've experienced in a long time. Old fashioned service totally recommend

20 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Beautiful Sofas

These sofas are amazing, l never thought that l would find something similar to my old ones which l have had for some time but here they are!
They look beautiful in the living room, and so comfy. Easy transaction but the delivery company let them down, but they were very quick to sort it out.
Thank you.

11 avril 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus