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Next Divan Avis 337

TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Two orders so far done brilliant quality beds and amazing mattresses. The delivery lads are great! Very helpful will put the beds anywhere you want. Also text with a time slot day before and contact... Voir plus

Noté 5 sur 5 étoiles

Ordered on line with no problems,delivery was on day specified,driver and mate brought my bed and placed in my bedroom .Bed in good order and looks good when put together.All in all a good experience.... Voir plus

Noté 1 sur 5 étoiles

Divan base delivered on 24/03/2026. Base of very, very poor quality. Bottom material torn, castor fixing detached and clips to hold the base together are not fit for purpose. Email sent regarding the... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Easy order, excellent delivery but still having problems with headboard. Strut screws don’t align with pre drilled holes in headboard.

À propos de l'entreprise

  1. Magasin de lits
  2. Magasin de meubles de chambre à coucher
  3. Magasin de meubles
  4. Magasin de matelas

Écrit par l'entreprise

We have a wide range of high quality, handmade storage beds, bed bases, headboards and mattresses to choose from, all at affordable prices. Our beds and headboards are all available in a wide range of luxurious upholstered fabrics and stylish colours, so you're sure to find a design to match your style in our collection. We also have plenty of comfortable mattresses to choose from such as body contouring, cloud-like memory foam mattresses and pocket spring options that reduce motion transfer and provide adaptive support as you move through the night.

Quality Comfort For Less

Écrit par l'entreprise

Beds and prices you won't be able to resist.
All our beds, headboards and mattresses are handmade here in the UK by our skilled team of expert craftsmen. We're passionate about crafting a quality sleep experience for you at a price that's affordable. We also offer you the opportunity to build your bed exactly how you want it, right down to the upholstered fabric type and colour. You can also choose to buy your bed now and pay for it later in manageable repayments due to our partnerships with both Klarna and Clearpay. No matter if you're looking to buy a new bed, headboard or mattress, you're sure to find a quality product, expertly handcrafted at an affordable price in our collection.

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

337 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 3 sur 5 étoiles

I have mixed feelings about this one

I have mixed feelings about this one. Bed was dispatched instantly and delivered 3 days from ordering so big plus on this side. Delivery guys were very efficient and helpful carrying bed all the way up to second floor and left it in the room of my choice, big thanks for that. Bed itself looks beautiful, but on minus side tweed fabric seems very thin for upholstery. The connectors provided for connecting base are useless, too loose and would not attach correctly, no way they would hold anything and I had to use own connector to screw it up together. Screws and washers to attach headboard completely useless. Provided screws were way to small for premade holes they were meant to fit in and one of the holes had nothing to screw it in inside, just loose drilled hole without the nut. Plastic washers for headboard are just a joke, twisted when used turned to rubish. Again had to improvise and get own screws and washers to make it all work. I have doubts about drawer, it needs adjusting every time when pulled out, to fit back in. We'll see how it works in long run. Overly delivery service was great although would be helpful to have a choice of delivery date. It is very good looking bed but quality definitely matched low price.

2 avril 2026
Avis spontané
Noté 3 sur 5 étoiles

Bed poor quality, delivery not great either

Bed itself poor quality, comparing it to my other single divan bed. Drawers flimsy and difficult to open and close so I probably won’t use them. Fabric is thin.
Delivery problematic, no delivery date choice, bed head was missing, delivery men throwing other peoples packages around to look for our order with no care.
This bed was one of the cheaper ones I found but I’d expected it to be better.

18 mars 2026
Noté 3 sur 5 étoiles

Divan and Mattress Good Value

Our divan had one drawer damaged, but Next Divan were able to replace it the following week. The King headboard was damaged but this was replaced the following week. The mattress is very good and very deep. You need extra deep fitted sheets and mattress protector for this type. It’s comfortable, but the manufacturing materials, or process left a very unpleasant odour on the mattress, which has still not completely disappeared. However, we are managing to sleep inspite of it. I was not happy with the delivery team. However my understanding is that they were outsourced.

25 février 2026
Noté 5 sur 5 étoiles

New bed base bought online

Ordered a new bed base online. Was emailed within days with a delivery date. The bed base was delivered on time by two polite young men. A good service from this company.

24 mars 2026
Noté 4 sur 5 étoiles

Very reasonable price and good overall quality

Really happy with the reasonable price, overall quality, colour and look of the bed. The headboard is really big and sturdy. Great delivery. I’ve dropped a star just for the slightly flimsy quality of the drawers. They’re only fit for storing lightweight items, which is fine with me, just something for others to be aware of. Overall, I would recommend this bed.

10 septembre 2025
Noté 5 sur 5 étoiles

Ordered divan base

Ordered divan base, delivered within 4 days. Very pleased with the base and delivery and great value for money. 10/10

23 mars 2026
Noté 5 sur 5 étoiles

Very satisfied

Very satisfied from ordering divan bed frame the delivery men did what they supposed to do it I will recommend this company to my friends

5 mars 2026
Noté 1 sur 5 étoiles

Not great

Not great. Bed came broken and cracked. I’ve been offered a £25 refund when we spent over £500 🤣🤣 they did offer to replace but our bed is set up and extremely heavy. Delivery people basically threw the bed into our kitchen with no care at all. Spend a little extra and go with a more well known company

24 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

Tried and tried to ring you never…

Tried and tried to ring you never answered
returned my calls . Your delivery men must have dropped off the divan or was never there in the first place a bag of feet ,bed clip and headboard fitting. This made our experience and satisfaction far less than hoped as was desperately wanting to sleep in our bed we only have one clip to hold base's together not sufficient, also fitting the headboard isn't secure. Had to go and purchase feet ,on the day as we really needed a bed.

7 mars 2026
Logo de Next Divan

Réponse de Next Divan

Dear Customer

We are very sorry to hear about your experience and the issues with missing parts. We have emailed you on the email address provided. We will be looking forward to your response so we can resolve this for you as soon as possible.

Kind regards,
Next Divan Team

Noté 1 sur 5 étoiles

I have sent numerous emails and tried…

I have sent numerous emails and tried to call so many times. They have sent me the wrong colour headboard. No one seems to be coming back to me and then when I ring them it’s the delivery company who keep saying it’s nothing to do with them !!!!

15 mars 2026
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Réponse de Next Divan

Dear Customer,

We are very sorry to hear about your experience and the frustration caused.

We have emailed you and arranged a replacement headboard to be sent out. Please accept our sincere apologies for any inconvenience caused.

Kind regards,
Next Divan Team

Noté 1 sur 5 étoiles

I am still waiting for the samples l…

I am still waiting for the samples l requested !

11 mars 2026
Logo de Next Divan

Réponse de Next Divan

Dear Customer,

We are sorry to hear you are still waiting for your samples.

We have emailed you regarding this and are currently looking into the matter. Please respond to our email so we can resolve this for you as quickly as possible.

We appreciate your patience and apologise for any inconvenience caused.

Kind regards,
Next Divan Team

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