They are a terrible company. Stole my credit card information. Refused to cancel a trial (i tried to stop it from starting to begin with) after repeated requests and have charged me multiple times for... Voir plus
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Countless email to support but no response. How can u save customers card without their knowledge and charge recurrent fees 100 times the intial payment. I keep getting debits for service i dont use.... Voir plus
L'entreprise a répondu
Extremely poor service. I accepted a promotional offer for $0.99 USD, but I have already been charged $50 USD, and the charges keep coming. The promotion was not honored as advertised. Customer supp... Voir plus
L'entreprise a répondu
This app perfectly bridges the gap between my work life and international travel needs. The second phone number keeps my business looking highly professional without the hassle of a second device. On... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Nextline provides a 2nd phone number for your phone. You don't need to swap SIM cards or bring another phone with you. The numbers you get from this app are real US phone numbers with UNLIMITED CALL & TEXT When you need a different number to call and text with, Nextline lets you get local numbers from over 300 areas codes in the US. You can use Nextline for private calls and texts. When you make a call or text with Nextline, it's sent from your dedicated Nextline number, and never interacts with your cell phone number. Nextline is great for business, dating or travel. It's real and reliable.
Coordonnées de contact
Delaware, 19712, Delaware, Etats-Unis
- support@nextlineapp.com
- nextlineapp.com
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A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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FRAUD DO NOT USE
An absolute sham of a company and thieves
They are a terrible company. Stole my credit card information. Refused to cancel a trial (i tried to stop it from starting to begin with) after repeated requests and have charged me multiple times for various amounts weekly and monthly amounts - most of which my credit card company was able to stop, but not all - while i try to chase someone down to both shut down the line and stop the charges. they do not respond to their chat or emails.
Beware: Generic automated replies, no actual customer support, and unauthorized charges! Review:
Do NOT do business with this company! I have sent multiple emails attempting to cancel my account and get a refund for charges I never approved, and they have completely ignored every single request.
The only thing you will ever receive from them is a generic, automated response claiming they will look into it, but nobody ever actually follows up or resolves the issue. Meanwhile, they continuously take money out of your account without authorization. It is straight-up theft.
Because of their refusal to respond and their fraudulent billing practices, I have taken screenshots of all unauthorized transactions and unanswered emails, and I have filed formal complaints with the Federal Trade Commission FTC), the FBI Internet Crime Complaint Center (IC3), and Google to report fraudulent merchant activity. I am also pursuing chargebacks directly through my bank and notifying state regulatory authorities.
Save yourself the money and headache—stay far away from this company.
Resmi bildirimlerinizi ilettiğiniz hukuk bürosu ile doğrudan iletişime geçiyorum ve yürüttüğünüz bu usulsüz faaliyetler hakkında kendilerini bilgilendiriyorum.
I have also contacted YOUR PAYMENT PROCESSING ENTITY Stripe and MAGNETICA TECHNOLOGY SERVICES LIMITED acts as a payment agent company, Company Number: 13572829, Address: 112 Princes Gardens, London, United Kingdom, W3 0LJ.
Extremely poor service
Extremely poor service. I accepted a promotional offer for $0.99 USD, but I have already been charged $50 USD, and the charges keep coming. The promotion was not honored as advertised. Customer support has not responded to any of my requests, and canceling the subscription has been unnecessarily difficult.
I am requesting the immediate cancellation of my subscription and a full refund of every charge above the agreed $0.99.

Réponse de Nextline - Second Phone Number
Countless email to support but no…
Countless email to support but no response. How can u save customers card without their knowledge and charge recurrent fees 100 times the intial payment. I keep getting debits for service i dont use. I have been asking for refund for days no respons

Réponse de Nextline - Second Phone Number
absolute scamm
absolute scamm, charge me twice 18 euros for service i did not intend to buy, no support. number they provide, does not work with gmail

Réponse de Nextline - Second Phone Number
It’s a scam. Absolutely disgraceful!
It has been 10 days since I was charged for the first time, and I still haven’t received any response. Even worse, my subscription has still not been cancelled.
Absolutely disgraceful service. I strongly advise against subscribing to this service.
The cancellation system should be a basic and straightforward feature, yet apparently they are unable—or unwilling—to fix it. At this point, it feels like the system is deliberately designed to make cancellation difficult so they can keep charging customers.
I will continue leaving negative reviews until I finally receive a response and my subscription is properly cancelled.

Réponse de Nextline - Second Phone Number
UPDATE I have yet to get a response…
UPDATE I have yet to get a response back although they reply here lol I got my funds back and issued a stop payment from this company I put next line on the radar and have been told they are in contact with the uk police careful who you guys play with 🙂↔️

Réponse de Nextline - Second Phone Number
They refuse to reach back out support…
They refuse to reach back out support is horrible I want to unsubscribe. 4 emails and nothing. I will be contact my bank for a chargeback and a payment block.
Absolutely ridiculous.

Réponse de Nextline - Second Phone Number
Extremely Disappointing Experience
Extremely Disappointing Experience – Be Very Careful With the Subscription
My experience with NextLine has been extremely disappointing. I initially purchased a virtual number for only $0.99, but later discovered that I had been charged $29.99 for a recurring subscription that I did not want.
What makes this experience particularly frustrating is the lack of transparency around the recurring billing. I did not expect a simple $0.99 purchase to result in a $29.99 recurring charge.
Trying to resolve the issue has been equally frustrating. I wanted to cancel the subscription and receive a refund, but getting a satisfactory resolution has been difficult.
This has completely destroyed my trust in the service. Customers should never have to discover unexpected recurring charges after making what appears to be a small one-time purchase.
Very disappointed with NextLine. I would strongly advise anyone considering this service to carefully check every subscription and billing term before providing payment details.
For me, this has been a terrible customer experience, and I would not willingly use this service again. (Spam)

Réponse de Nextline - Second Phone Number
Tried to cancel cause it wasn't working…
Tried to cancel cause it wasn't working well for the .99 cents and then they charge me $19.99 and still won't let me cancel. It keeps saying my link is broken everytime I request a new link to try and cancel. They of course have no customer service phone number listed because they are a scam company. Plus their website is a .me that is weak. I'm cancelling my credit card right now.

Réponse de Nextline - Second Phone Number
scammers !
people, be careful !!! they're scammers. it was said that phone number costed 1 euros , and then i was charged for 19.99 euros !!!! i can't even cancell monthly subscription , cuz when i click cancel, the code has to send to email, but guess? it doesn't work. i can't even cancel, they stole my 20 euros . they don't have support. copy and paste same texts !!!! i'm in great shock . cuz of this, i blocked my card and unable to use it anymore !!!!

Réponse de Nextline - Second Phone Number
My voicemail Doesn’t work and there is…
My voicemail Doesn’t work and there is no way to set it up in the app is anyone else having this problem … no one can leave a voice mail it just rings then go blank

Réponse de Nextline - Second Phone Number
Terrible service
Terrible service. The phone numbers they provide often don’t work properly and SMS messages don’t arrive, making it impossible to use them for verification. They also charge you for all kinds of things, and the terms and prices of additional services are hidden in tiny print. You can easily end up being charged a lot more than expected.
On top of that, it is extremely difficult to cancel these subscriptions once they have been activated. The whole experience feels misleading and unnecessarily complicated. I definitely would not recommend this service

Réponse de Nextline - Second Phone Number
Best international communication app
This app perfectly bridges the gap between my work life and international travel needs. The second phone number keeps my business looking highly professional without the hassle of a second device. On top of that, the eSIM data plans are affordable and connect instantly the moment I land. It is an absolute must-have all-in-one tool for modern professionals

Réponse de Nextline - Second Phone Number
BEWARE this company is PREDATORY
BEWARE this company is PREDATORY. I used their services briefly through their website, and despite repeated attempts over the course of the last week to cancel my subscription, they have done nothing but b.s. me and stall any cancellation. Their website links to CANCEL do NOT work. They know this, and they are betting on people giving up. I have had to personally contact my bank in order to block all charges from this SCAMMY FRAUDULENT COMPANY.

Réponse de Nextline - Second Phone Number
Excellent service 👌
I enjoyed using the services and will continue to use it. I have traveled to several places I have always wanted to go and thanks to these services I was able to communicate with others.

Réponse de Nextline - Second Phone Number
I used this service it’s nice and…
I used this service it’s nice and recommended to new users

Réponse de Nextline - Second Phone Number
Their scammers
Their scammers, they dont give refunds for mistaken buys. And their 1 dollar charge is just a thing to get your card to charge u 30 dollars the next day.

Réponse de Nextline - Second Phone Number
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