Nextline - Second Phone Number  Avis 

Deceptive design and hidden charges. The app's interface is intentionally designed to make users accidentally subscribe to a second, unwanted virtual number. It is clear they are aware of how misleading this flow is because they explicitly protect themselves in their refund policy, stating they will not refund: "Any unintended purchases, including acquiring a secondary virtual number." Avoid this app.

Update: Nextline replied to this review asking me to contact support. I already did that, repeatedly.

Nextline is a big scam. I purchased a number from them and can't use it on desktop or Android. When I asked support, they claimed I could use it on Android, but there is no Nextline app available on Android. I asked for a refund because I couldn't use the number at all, and they rejected it. I will report them to the BBA and open a dispute case with my bank. Do not use Nextline—they are big scammers. Shame on you

Total scammers was told it was a 0.99 dollars one month trial yet they secretly charged my account of 30 dollars and give no way to cancel your subscription on the app their customer support is useless and they deliberately make their app impossible to send any images to their support system don’t trust them

I have visited more than 7 to 8 Countries and I love their Services. Will be using this service very often whenever I visit a Country. Thank you guys for your Amazing big help ❤️❤️.

Total fraud , signed up for £0.99 offer `charged me with £25 in two days, no option to cancel . Total fraud company

Activation was incredibly easy with the QR code. I had fast LTE coverage throughout my entire vacation. Much easier and cheaper than buying physical SIM cards at the airport.

I accidentally subscribed and canceled within minutes. I never activated or used the eSIM, but Nextline refused my refund, claiming the service was "provisioned" automatically. They basically keep your money for a service you never used. Very poor business practice and unhelpful support. Avoid this company.

I used this eSIM for my trip to Europe and it worked perfectly. The setup was fast, and I had instant connection right after landing. Highly recommended for hassle-free travel.

Total scam, signed up for a dollar offer and then ended up with a $30 dollar subscription and an unauthorized charge. Furthermore, when you cancel the account they don't wait until the end of the billing period they end all of the services. FRAUD, STAY AWAY

I deeply regret ever using this service. An accidental purchase was made, and I contacted customer support immediately to explain the situation and request a refund because I had no intention of using the service. Instead of receiving any understanding or real help, I was met with repeated copy-and-paste replies and outright refusals.

I was charged £0.99 and $19.99, and after cancelling my subscription, I was shocked to find another £29.99 taken from my account. How can you charge customers after they have already cancelled? This is completely unacceptable.

Their customer service has been one of the worst I have ever experienced. They ignored my concerns, failed to answer my questions, and kept sending what appeared to be automated responses instead of dealing with the issue properly. It feels like they care more about taking customers' money than providing support.

I will be raising this matter with my bank, reporting my experience to the relevant consumer protection authorities, and pursuing every available option to challenge these charges.

If you value your money and expect honest customer service, my advice is simple: stay away. Read every term carefully, monitor your bank account closely, and think twice before giving this company your payment details.

This has been one of the most frustrating online experiences I've ever had, and based on my experience, I would never recommend this service to anyone.

Signed up for a 0.99 trial for a week and not even 24 hours later the app charged me £30 for a monthly subscription I did not agree on. Tried contacting their support email for help and their email doesn’t even work 💀

You took my money and your services are poor. Refund me back my money. For 2 days your customer care support team has been saying the same thing and nothing has been done.

Total scam platform! I signed up ONLY for the €0.99 trial offer. Immediately after, their system automatically charged my card an additional €19.99 without my consent or any 3D Secure authentication. I cancelled the subscription immediately on day one and have zero usage of their service. Despite the successful cancellation, their system ignored it and illegally charged my card another €30.00 today!
This is fraudulent merchant behavior and deceptive billing. I have been forced to permanently block my credit card to stop them from stealing more money. I have already filed an official fraud report and initiated a formal chargeback procedure with my bank.

AVOID It’s a scam. I’m reporting them. They’ve taken unauthorised charges from my account.

I am thoroughly impressed by the impeccable service offered by Nextline. From the moment I initiated the purchase, every step was clearly outlined, ensuring a seamless and straightforward installation process. The reliability of the network connection has been exemplary, with remarkably high data speeds that far exceeded my initial expectations. I wholeheartedly endorse Nextline for those seeking a top-tier experience.

Used their esim web version on my Netherlands trip. Working great so far its also cheaper than others

Avoid this company at all costs. You risk paying for data that never gets added to your account. This service is an outright scam. I purchased a digital SIM for Malaysia and had previously used them in other countries without issue, which makes this experience even more infuriating. When I tried to top up the SIM, I was charged twice and received zero data.
I contacted their customer support chat and was trapped in an endless loop of automated replies, each one claiming I’d be contacted by email for a refund. That email never came. They made this false promise at least 20 times and did absolutely nothing. No refund, no resolution, no accountability.
This is blatant fraud. They take your money, fail to deliver the service, and then hide behind bots while ignoring refund requests. Consider any money you give them gone forever. Stay away unless you enjoy being scammed.

I used the new web version It looks better than before and thanks for the discount coupon