I ordered some pyjamas in April after the new owner Deb had taken over and recieved my order super quickly and have been very impressed at the customer service. The Aperol Spritz pyjamas are gorgeous,... Voir plus
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Lisez les avis des autres
The Night Store has recently been taken over and aim glad to say thank god it has. Having placed an order a few weeks back, I received no communication at all and after the third attempt decided that... Voir plus
L'entreprise a répondu
Originally ordered a set in January, arrived but didn’t like the colour but loved the set and quality! Exchanged for another colour but then waited weeks for an update. The company had been brought an... Voir plus
L'entreprise a répondu
Having previously left a negative review on here in desperation after not receiving goods and emails going unanswered it’s only fair to say that this has now been resolved. It appears the company has... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are The Night Store, a size-inclusive nightwear brand with a vision to design pyjamas for everyBODY.
Coordonnées de contact
Royaume-Uni
- hello@thenightstore.co.uk
- night-store.co.uk
3,8
Bien
637 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 72 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The new owners were very responsive to…
The new owners were very responsive to my query and they have some lovely products!
24 avril 2026
Avis spontané
Réponse de The Night Store
Thanks Helen, so pleased you’re happy with the service and products. X
Recently taken over by new owners
Recently taken over by new owners, Deb and her team are amazing and their customer service is second to none.
Highly recommend ⭐️⭐️⭐️⭐️⭐️
25 avril 2026
Avis spontané
Réponse de The Night Store
Thanks so much, really kind of you to leave a review. X
Ace customer service is the new owners' USP.
The new owners are absolutely ace at customer customer service; couldn't be more pleased. So Night Store is now part of a brilliant family and will blossom.
25 avril 2026
Avis spontané
Réponse de The Night Store
YES! We love it. Hoping to pull this round. Thanks for leaving a lovely review. X
The new owners are very responsive
The new owners are very responsive , great customer service and lovely goods . Recommend
14 avril 2026
Avis spontané
Réponse de The Night Store
Thank you! That’s so kind. X
The new owners of the Night Store are…
The new owners of the Night Store are excellent. Great care with orders ; fab customer service.
25 avril 2026
Avis spontané
Réponse de The Night Store
Thank you thank you! So pleased you’re happy.
excellent news that the team from…
excellent news that the team from British Boxers are now behind this brand. a fab UK based company with excellent customer service ethos.
25 avril 2026
Avis spontané
Réponse de The Night Store
Thanks David, we love customer service. So kind of you to leave a review.
Réponse de The Night Store
Thank you thank you! 🤩
Amazing customer service!
Amazing customer service! Fabulous quality. The new owners are wonderful.Highly recommended 🤩 ⭐️⭐️⭐️⭐️⭐️
24 avril 2026
Avis spontané
Réponse de The Night Store
Thanks that’s so kind of you! 🙏
Brilliant to see that Deb and her team…
Brilliant to see that Deb and her team have taken this brand under their wing! Everything they sell is brilliant quality and the team have been super-helpful when I’ve bought from them.
25 avril 2026
Avis spontané
Réponse de The Night Store
Thank you so much for your kind review. It means so much to us that you’re happy. X
Brilliant customer service from the new…
Brilliant customer service from the new owners, really improved the experience.
22 avril 2026
Avis spontané
Réponse de The Night Store
Thank you so much for leaving a review. That’s so kind of you. X
Great improved service.
Excellent prompt service. Great improvement on past experience. Will use again for sure.
17 avril 2026
Avis spontané
Réponse de The Night Store
Thanks Lynda, so kind of you to leave a review. X
The new owners are fantastic
The new owners are fantastic. They are passionate about what they do and it shows!
23 avril 2026
Avis spontané
Réponse de The Night Store
Thank you thank you!
I hear the business has been taken over…
I hear the business has been taken over by new owners, the wonderful Deb Price and the team behind British Boxers nightwear, who supply all my nightwear and underwear. Can't wait to see what great things they do with this business.
25 avril 2026
Avis spontané
Réponse de The Night Store
Thanks Barrie! Good to hear we’ve got you covered. Hahaaa!
Fabulous customer service &…
Fabulous customer service & communication . The night ware is equally has good , try for yr self you want be disappointed :)
25 avril 2026
Avis spontané
Réponse de The Night Store
Thank you thank you! X
Réponse de The Night Store
So pleased you’re happy. X
Outstanding customer service
25 avril 2026
Avis spontané
Réponse de The Night Store
Thanks so pleased you’re happy. X
I’ve just bought some things for my…
I’ve just bought some things for my wife and daughter and they are very pleased with them. I have bought from here before and the service was a bit slow, but this time round, great service, fast and efficient, five stars all round 😀
25 avril 2026
Avis spontané
Réponse de The Night Store
Hi Gareth, we’re so pleased you love your things! Thanks for taking the time to review.
Great customer service from the new…
Great customer service from the new owners.
25 avril 2026
Avis spontané
Réponse de The Night Store
Thanks Rita so pleased you’re happy.
Lovely quality garments and fabulous…
Lovely quality garments and fabulous service. Brilliant will be shopping again soon.
14 avril 2026
Avis spontané
Réponse de The Night Store
Thanks Kate, so pleased you like them.. X
Brilliant experience
Brilliant experience from start to finish. Love my new pjs! The new owners are really proactive on great customer service. Highly recommend.
10 avril 2026
Avis spontané
Réponse de The Night Store
So pleased you love them thanks for reviewing them:
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