I contacted night store last night as some pjs which I purchased before company was taken over by debs. Were coming apart at the seems I was just informing them as I thought they may have issue w... Voir plus
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Lisez les avis des autres
AVOID THIS COMPANY. Unfortunately I've had the same issue that many people seem to have had with placing an order for the first time and never receiving it. Ordered 3 lounge sets on 26th Jan, expec... Voir plus
L'entreprise a répondu
Don’t believe this is a genuine company, as many others have said communication is non existent, ordered lounge wear as presents turned up huge sizing wanted to return one set emailed multiple time no... Voir plus
L'entreprise a répondu
Absolutely the best quality you can get - The clothes last for ever wash after wash still perfect condition - my hubby and son between them must own 40 pairs of the boxer shorts 😂Lovley customer se... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are The Night Store, a size-inclusive nightwear brand with a vision to design pyjamas for everyBODY.
Coordonnées de contact
Royaume-Uni
- hello@thenightstore.co.uk
- night-store.co.uk
3,8
Bien
636 avis
A répondu à 69 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
These are great pjs
These are great pjs! I’ve about 5 pairs now.
They are great sizing with plenty of room. I also like how you can wear them during the day and still feel ok.
28 avril 2026
Avis spontané
Réponse de The Night Store
So pleased you love them, that’s fab! Thanks for leaving a review. X
Quality products and new owners
Quality products so really pleased the new owners have taken over. The customer service is now exceptional. Means I will definitely purchase again. Thank you to the new team!
28 avril 2026
Avis spontané
Réponse de The Night Store
So pleased you’re happy. Thanks so much for leaving a review. X
Excellent service and quality
After a bad start with the old owners the new people especially Debs has turned customer service round to 5 stars excellent quality items and great customer service
2 mars 2026
Avis spontané
Réponse de The Night Store
Thanks so much Jeanette, I’m really touched by your review. It’s very kind of you to take the time to do it. X
Just received my order from the night…
Just received my order from the night store a blue rugby style this time! I love this clothing & that was my 5th order.
I just love the buttery soft fabric feel! Smart elegant & very practical day or night … The new owners are a joy! 10 out of 10 for customer service too
28 avril 2026
Avis spontané
Réponse de The Night Store
Jackie thank you! Your review has made my absolute day! X Deb
The new owners have a great record for…
The new owners have a great record for customer service and they’re a real people business.
26 avril 2026
Avis spontané
Réponse de The Night Store
Thank you! Thank you!
What a turn around
What a turn around! Customer service exactly as it should be. Well done to the new owners of this great company.
23 avril 2026
Avis spontané
Réponse de The Night Store
Thank you! So kind of you to review.
Recently taken over by the rather…
Recently taken over by the rather wonderful British Boxers. Can't recommend more highly.
26 avril 2026
Avis spontané
Réponse de The Night Store
Thanks, so pleased you’re pleased. We still have a mountain to climb but we’re on it in our very best climbing boots X
Great products and great customer…
Great products and great customer service, the new team led by the amazing Deb, is fantastic. Can’t recommend them highly enough.
26 avril 2026
Avis spontané
Réponse de The Night Store
Thank you thank you!
The Night Store has recently been taken…
The Night Store has recently been taken over and the new owners have made a huge difference! I would thoroughly recommend it!
17 avril 2026
Avis spontané
Réponse de The Night Store
That’s very kind of you, thanks!
The Night Store is a fantastic service
The Night Store is a fantastic service, really happy with the quality.
25 avril 2026
Avis spontané
Réponse de The Night Store
Thanks Chris, we’re delighted you’re happy.
Way to go
Way to go !
Great choice of wonderful nightwear. So many to choose from and their customer service is second to none. Great British company. Take a look for yourselves , I am sure you will love them too.
25 avril 2026
Avis spontané
Réponse de The Night Store
Thanks Susan, so pleased you’re happy.
Can’t fault them
Can’t fault them, super efficient and lovely with it! Can’t do enough for you, but that’s what you get with a family business.
25 avril 2026
Avis spontané
Réponse de The Night Store
Very pleased you’re happy. Thanks for leaving a review.
Excellent service guaranteed by the new…
Excellent service guaranteed by the new team managed by Deb x
25 avril 2026
Avis spontané
Réponse de The Night Store
Thanks for your kind review.
Great customer service
Great customer service - new owners have made the difference!
24 avril 2026
Avis spontané
Réponse de The Night Store
Thank you, thank you!
Réponse de The Night Store
So pleased you’re happy!
Fantastic customer service
Fantastic customer service! Really helpful and fast turnaround...A*******
25 avril 2026
Avis spontané
Réponse de The Night Store
So, so pleased you’re happy.
The quality of the products here is…
The quality of the products here is amazing and the service is second to none!
25 avril 2026
Avis spontané
Réponse de The Night Store
So pleased you’re pleased thanks for letting us know.
new owners
The new owners, from the brilliant British Boxers, have a fantastic reputation for quality and customer service, this can only mean good things for the Night Store
25 avril 2026
Avis spontané
Réponse de The Night Store
Thanks so much Hilary, we’re delighted you’re happy.
The new owners were very responsive to…
The new owners were very responsive to my query and they have some lovely products!
24 avril 2026
Avis spontané
Réponse de The Night Store
Thanks Helen, so pleased you’re happy with the service and products. X
Recently taken over by new owners
Recently taken over by new owners, Deb and her team are amazing and their customer service is second to none.
Highly recommend ⭐️⭐️⭐️⭐️⭐️
25 avril 2026
Avis spontané
Réponse de The Night Store
Thanks so much, really kind of you to leave a review. X
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