NineLife Hong Kong Avis 

Ordered a product. Taking over a month to deliver. Not a difficult product to ship (vitamins) and there is no issue on customs etc.

No reasons given and poor communication overall. I believe that the company is based in India which reflects that this is NOT a Hong Kong company

Look forward to hearing from you on this message stream. If you are that confident - you should have nothing to hide

The fact that i have received no email, despite your response, reflects my original position

Product arrived in good condition and as described. Took longer than expected for transport

Is very good quality

Good delivery as scheduled. Good response with customer service.

Great service to source US products; efficient delivery via HK Post.

User friendly

I thought the delivery took a little longer than anticipated!

Took quite a while to arrive but I did receive what I ordered. This is NOT a fake site. Use it when you need something that you can’t get locally but reminder it may take weeks for it to arrive.

Absolute scam. I placed 2 order and none have arrived. I received an email stating that one of the package had been delivered yet I never did receive it. I sent email asking for ETA for both orders and no reply received. They should shut down this website.

Price was not cheap but everything else was smooth

Further to my previous posts re that this company NineLife, is fraudulent, they have since provided me with a number to call. EVERYBODY who wants the truth please try calling this number because it will NOT connect you to a NineLife customer service agent.
Do NOT, I repeat, do not buy anything from this website. They are scammers and the authorities need to be alerted.
Below is their recent email to me with a telephone number in Hong Kong for follow up of my order that has been undelivered for ONE YEAR. I know they are scammers, but just for a laugh, I called the number they provided, and as usual, it does not connect to their offices.
Following is the email I received:
Dear Customer,

Below is the contact number you can connect with us.

+85230016399

Best regards,
Swapnil
WeCare
NineLife

Delivery took long time, and I called the customer service once 2 weeks after I placed the order, customer service replied that it took 3 weeks for the order and I keep on receiving email on delivery. Finally I got the order in good condition and realize that the order was shipped from other country, so that's more make sense why it took long for the delivery, I am satified on the service, thank you and I will order again from you.

Great coffee, easy delivery process!

i think this is a fraud, they have high priced products that turns out are not in stock. Order 456063820 has not been shipped in over 3 weeks and they are now igoring my emails

Quick response and efficient

All I can think of is this is a fraudulent site. I ordered and paid for the products on Sept 4 and received a shipping notification a few days later. It's now September 20 and the product has not progressed passed the city of origin. The DHL site also looks like fake site. Worst yet, I'm getting a funny email asking for additional payment for shipping. Should have done more due diligent on the site before paying.

It doesn't even worth a star. HUGE SCAM.
Took long time of the status of update of the good. Then i cannot even check the tracking ID on DHL. Everytime the emails are in different email addresses that are not the official name. Plus, it scammed me on paying extra delivery fee on DHL and ended up it went to a random acct that costed me more than 2000 Euros. SCAM!