Product arrived as promised and within the delivery window stipulated although the end of it. Price as very good but website appeared to have same product at two very different prices. Could not fig... Voir plus
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Lisez les avis des autres
Good panel of products available to hong Kong. However the negative point is the waiting time for delivery that can be very long to Hong Kong as it’s coming from the US.
Never know about grounding until my friend introduced. After using, I experienced something is working behind. I felt part of my neck pain and frequent leg cramps improved. Even bad sleep seems bett... Voir plus
Highly mislead that it's a HK store and the phone number and email all are HK numbers and .hk; Then you need to wait over 1 month for the goods to arrive because they sent you from the US by the lowe... Voir plus
3,2
Moyen
111 avis
Demande des avis aux clients
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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fast delivery by DHL
fast delivery by DH, Packaging well no damaged for the salts.
4 janvier 2023
Avis spontané
Personal and fast responses to…
Personal and fast responses to questions
Updated regularly. Goods arrived quickly.
3 janvier 2023
Avis spontané
Pretty quick response
19 décembre 2022
Avis spontané
The product came in a well packaged…
The product came in a well packaged cartoon box fully protected. There was also adequate notice about the delivery of the goods.
7 novembre 2022
Avis spontané
The shipping takes too long and the…
The shipping takes too long and the order was broken up into separate shipments.I would only recommend IF you have the time and patience to wait for your items.
31 octobre 2022
Avis spontané
Réponse de NineLife Hong Kong
Hi Virginia,
We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance
Regards,
Swapnil
Good
Good customer service, but the shipment took too long (the purchased product was missing)
31 octobre 2022
Avis spontané
Good product
The 2nd customer service officer was really great helpful and customer oriented than the 1st officer. Without her help, I don’t think I will purchase from your shop.
Meanwhile, I tried the products and its germination rate is goood.
1 octobre 2022
Avis spontané
Item good quality and logistic is fast…
Item good quality and logistic is fast and smooth.
20 septembre 2022
Avis spontané
Very good and efficient wrbsite and…
Very good and efficient wrbsite and purchase... Thanks!
24 septembre 2022
Avis spontané
Extremely bad company - MOLDY FOOD ITEMS
Extremely bad company. I ordered 3 loaves of Katz Gluten-Free Oat Bread and 1 pack of New Grains Gluten-Free Blueberry Bagels. After waiting 3 weeks (no expected shipping is given when you order), I am shocked to receive the items in such completely inedible condition. All 4 food items arrived moldy throughout. It is absolutely disgusting and unacceptable for food items to have been shipped in this condition. There is a foul smell coming from the bags. It is disgusting and unhygenic. The oat bread is also completely crumbled and wet. I am waiting for a response and demanding a full refund.
19 septembre 2022
Avis spontané
Réponse de NineLife Hong Kong
Hello,
We are sorry to hear the frustrating experience you had to face with one of our products and we really appreciate you for bringing this issue to our attention. We have reviewed our systems and would like to inform you that such instances will never be repeated.
We have contacted you on your registered email ID and your issue has been resolved hence we hope that this isolated incident does not hamper your shopping experience with us.
Regards,
Akshay
NineLife
helpful staff
22 août 2022
Avis spontané
Awful experience
Awful experience, after one month without any updated re my order I wrote Cuatomer Service and they told me the item was having some delay but I they would sent it in some days, a week later my order was cancelled without previous notice and the reimbursement was below the amount charged.
Never again.
1 août 2022
Avis spontané
Réponse de NineLife Hong Kong
Hello,
We are sorry to hear that you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We have reviewed our systems and would like to inform you that such instances will never be repeated.
We had contacted you and your issue was resolved hence we hope that this isolated incident does not hamper your shopping experience with us.
Regards,
Akshay
NineLife
I enjoyed this purchase very much
I enjoyed this purchase very much, as the whole thing was quick and tractable.
19 juillet 2022
Avis spontané
A good experience
A good experience. Delivery is slow but they make that clear and the shipping prices make it worth the wait. I will use this company for all my needs.
27 juin 2022
Avis spontané
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