quite good, despite the whole delivery time get a bit longer than expected, which took me two weeks.
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Lisez les avis des autres
Product arrived as promised and within the delivery window stipulated although the end of it. Price as very good but website appeared to have same product at two very different prices. Could not fig... Voir plus
They are defrauding customers. Though website says HK, they send delivery from US, which is ridiculous. There is no guaranteed delivery time. I ordered a medical equipment which I needed in one week... Voir plus
Never know about grounding until my friend introduced. After using, I experienced something is working behind. I felt part of my neck pain and frequent leg cramps improved. Even bad sleep seems bett... Voir plus
3,2
Moyen
112 avis
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A répondu à 50 % de ses avis négatifs
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A good experience
A good experience. Delivery is slow but they make that clear and the shipping prices make it worth the wait. I will use this company for all my needs.
27 juin 2022
Avis spontané
Good products and fast delivery.
27 juin 2022
Avis spontané
The package was well packed
The package was well packed, though there were still a few pieces of cookies broken.
The package was delivered without notification. You wouldn't know it has arrived if you didn't track it yourself.
25 juin 2022
Avis spontané
Réponse de NineLife Hong Kong
Hi Julie,
We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance
Regards,
Swapnil
4 first aid kits..never arrived!!
Ordered 4 first aid kits. They were meant to be delivered within 7-10 days. After 2 weeks I chased, and was told to wait a further 2 weeks. Over 1 month after ordered I was told they were returned by the courier after an error!!! I don't believe this at all. Terrible service the whole time. Never use this company for any important products.
UPDATED - After receiving my refund I was emailed by Ninelife who had the cheek to request that I amend this review!! I couldn't believe the nerve...why would I amend this??...because they provided me with a refund for items I never received after waiting over 1 month for them...I don't think so...the experience is still the same. AVOID AT ALL COSTS!
FURTHER - I was contacted by Trustpilot asking for more information about this case as Ninelife wanted to know more about it or the review would be taken down....firstly Ninelife know all about it and its a further attempt by them to have this review taken down. I sent Trustpilot all the relevant information, and they did the right thing and verified this review. I wish Ninelife had put as much effort into my order as they have in trying to get this honest review removed.
20 juin 2022
Réponse de NineLife Hong Kong
Hi Jonathan,
We confirm that we have processed your refund. It typically takes 1 week to process refunds. We acknowledge the issue at our end but do confirm that corrective actions have been taken to ensure that all refunds are processed in 1 week. I have sent an email to your registered email ID with a resolution, please reply to that email if you need any further assistance. We hope you will give us another chance in the near future.
Regards,
Swapnil
Fast service
Fast service. When they were not able to obtain our initial selection they came up with an alternative quickly for us.
13 juin 2022
Avis spontané
Their items are much overpriced
Their items are much overpriced. A pack of 3 Loho Pad Thai Sauce asks for HKD393 where I can buy a pack at HKD13 in the Java Road Market. Everything are overpriced. Watch out before you place your orders.
7 juin 2022
Avis spontané
Réponse de NineLife Hong Kong
Hello,
We completely understand your concern about the price. We would like to inform you that all the prices on our website involve various factors like demand and supply, customs charge, quality, etc and that's the reason our price differs from other local vendors. I have sent an email to your registered email ID with a resolution, please reply to that email if you need any further assistance. We hope you will give us another chance in the near future.
Regards,
Swapnil
I came across this website during a…
I came across this website during a recent search for a product and I find their products grossly overpriced. I won't recommend buying here as there are other venues with much cheaper options.
20 mai 2022
Avis spontané
It was a pleasant online shopping…
It was a pleasant online shopping experience
11 mai 2022
Avis spontané
It was easy to order snd my grandson…
It was easy to order snd my grandson loves the chocolate vitamins. He is s very fussy eater so we are thrilled with this product
27 avril 2022
Avis spontané
paella set
I ordered a paella set from Nine Life. They kept me updated about delivery and the set came well packaged. The set included the paella pan, paprika, olive oil, saffron, preserved peppers and rice. Basically you only have to add the fresh ingredients to make a delicious paella. Very happy with the purchase. I see that they also have some hard to get ingredients for other dishes. Will definitely buy from them again.
24 avril 2022
Avis spontané
Found what I needed
Found what I needed, took some time to deliver, maybe due to the pandemic.
19 avril 2022
Avis spontané
Fast handling and shipping
15 avril 2022
Avis spontané
wonderful shopping experience
wonderful shopping experience. It's easy to make a order and I would prefer another one.
14 avril 2022
Avis spontané
Very Happy Love Ninelife ❤️
The best online store for vitamins and supplements, fantastic range of products!
Accurate delivery tracking with sms and email notifications!
Fast international delivery (I'm based in Hong Kong)
Ordered many times from Ninelife and will continue to do so, experienced the same fantastic consistent service, Recommend 110%
❤️
12 avril 2022
Avis spontané
So far ok pls thanks 🙏
8 avril 2022
Avis spontané
The product was as described and came…
The product was as described and came quite quickly, considering COVID. Overall I find the prices too high, especially when factoring freight charge. Only recommend Ninelife for products absolutely Impossible to find elsewhere.
7 avril 2022
Avis spontané
Very good service.
5 avril 2022
Avis spontané
Compare with other brand
Compare with other brand, I trust it better than others, one capsule contains 500mg, which equal to two capsule of other brand, but the price is cheaper than others.
23 mars 2022
Avis spontané
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