Very misleading, time consuming experience with this company in the end. Advertisment made it sound like small family business having to close down so selling off quality wool products cheap. i ordere... Voir plus
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Easy ordering experience, product is as advertised, delivery within the week. Nice to wear, patterns are fun, love the colours. Much admired by others. My second order of 5 (gave some away as xmas pre... Voir plus
L'entreprise a répondu
Great quality product & value for money especially at sale price. Delivery took longer than expected….didn’t realise they would be coming from China but the tracking system was helpful.
L'entreprise a répondu
From ordering of my socks to delivery I was kept apprised of what was happening and the expected date of delivery. They arrived promptly and the quality is exceptional. For someone with nerve damage i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At NordicWool, we craft high-quality wool socks inspired by the beauty and resilience of Scandinavian design. Our socks are designed to keep you warm and comfortable, no matter the season. Made with a perfect blend of materials, each pair provides superior protection from the cold, while offering a cozy, snug fit. Step into the comfort of NordicWool and feel the warmth in every step, whether you're indoors or exploring the outdoors
Coordonnées de contact
111 FARRIERS ROAD , KT17 1LR, EPSOM, Royaume-Uni
- account@nordicwool.co.uk
- nordicwool.co.uk
4,0
Bien
1 k avis
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A répondu à 92 % de ses avis négatifs
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Great quality and love the design…
Great quality and love the design great value for money love them
24 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you so much for your kind feedback! I’m delighted to hear that you love the design, appreciate the quality, and feel they’re great value for money.
It’s wonderful to know our socks are bringing you joy!
Kind regards,
Lilly Williams
Founder, Nordic Wool
Really nice pattern’s on the socks
Really nice pattern’s on the socks. They are comfortable once I got them on and my feet have been nice and warm all evening.
24 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you so much for your lovely feedback! I’m delighted to hear that you’re enjoying the patterns, comfort, and warmth of your socks.
It’s wonderful to know they’ve kept your feet cosy all evening!
Kind regards,
Lilly Williams
Founder, Nordic Wool
The socks are lovely and soft and have…
The socks are lovely and soft and have washed well. I ordered small as the website said these fittedUK size 2-5 and I’m a size 3 but they are much bigger than the size suggested!
23 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you for your message and for sharing your experience. I’m delighted to hear that you find the socks lovely, soft, and that they’ve washed well.
I’m sorry to hear that the sizing wasn’t quite as expected. We’ll take your feedback on board to review the size guidance on the website to help future customers.
Thank you again for your support and for taking the time to let us know.
Kind regards,
Lilly Williams
Founder, Nordic Wool
The quality of the socks are excellent
The quality of the socks are excellent, really warm. The products took quite long to arrive.
23 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you for your feedback! I’m delighted to hear that you’re pleased with the quality and warmth of the socks.
I do apologise for the longer delivery time and appreciate your patience. We’re always looking to improve our shipping experience.
Kind regards,
Lilly Williams
Founder, Nordic Wool
Ordered arrived merino wool great…
Ordered arrived merino wool great product that fits my ankle thanks
11 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you so much for your message! I’m delighted to hear that your merino wool socks arrived safely and that they fit perfectly.
It’s wonderful to know you’re enjoying the product!
Kind regards,
Lilly Williams
Founder, Nordic Wool
1 star: A couple of points to note!
A couple of points to note.
1. The quality simply isn't what you expect from 'Nordic' style socks
2. Either the socks come up very small i.e. Large won't fit a size 7 foot, or they sent the incorrect socks
3. If you have any issues, they simply won't reply to any of your emails.
Keep clear
20 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you for your message. I’m very sorry to hear about your experience and understand how frustrating this must be.
I want to assure you that all genuine Nordic Wool socks are carefully made to our quality standards and are designed to fit the sizes indicated. Occasionally there can be issues with individual packs, and we take this very seriously.
If you have any problems with your order, please contact us directly at account@nordicwool.co.uk, and we will respond promptly to help resolve the issue, whether that’s providing a replacement, exchange, or refund.
We truly value feedback like yours as it helps us ensure all customers receive the high-quality product and service we strive to provide.
Kind regards,
Lilly Williams
Founder, Nordic Wool
Lovely socks
Lovely socks, keeps my feet nice and toasty, with lovely colorful designs. Prompt postage too. 👍
19 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you so much for your lovely feedback! I’m delighted to hear that your socks are keeping your feet toasty and that you enjoy the colourful designs.
I’m also glad the postage was prompt — we love hearing that everything arrived smoothly! 👍
Kind regards,
Lilly Williams
Founder, Nordic Wool
Back by popular request
Sensible price. Arrived quickly. Bought whole family them for Christmas 2024 but not for 2025. They all wanted more so back by popular request for Easter.
23 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you so much for your message! I’m thrilled to hear that the whole family enjoyed the socks for Christmas 2024, and that they’re back by popular request for Easter — that’s wonderful to hear. 😊
It’s always great to know our socks are spreading a bit of joy and keeping everyone cosy. Thank you again for your support!
Warm regards,
Lilly Williams
Founder, Nordic Wool
The colours are not quite as bright as…
The colours are not quite as bright as in the photos online would be my only criticism.
23 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you for your message and for your honest feedback. I’m glad to hear you’re enjoying the socks overall!
I appreciate your note about the colours — we try to represent them as accurately as possible online, but I’ll take your comment on board as we continue to improve our product photography.
Thanks again for taking the time to share your thoughts, it really helps us.
Kind regards,
Lilly Williams
Founder, Nordic Wool
There great socks but only purchase…
There great socks but only purchase when in the sale otherwise to expensive
23 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you for your message and for sharing your thoughts. I’m glad to hear you enjoy the socks!
I completely understand wanting to wait for a sale — we try to offer the best quality at a fair price, but I appreciate feedback like yours as it helps us keep improving.
Thanks again for your support, and I hope you find some great deals next time!
Kind regards,
Lilly Williams
Founder, Nordic Wool
Réponse de Nordicwool
Thank you so much! I’m thrilled to hear you love them — and that you’ve ordered a second time! 😊
It’s wonderful to know they’re keeping you cosy.
Warm regards,
Lilly Williams
Founder, Nordic Wool
Great socks - yodel are pants
Easy to order, thought delivery was taking forever but turns out yodel just dumped my parcel behind a shrub without even putting card through letterbox, other than that socks are great
21 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you for taking the time to leave your feedback.
I’m really glad to hear you’re happy with the socks — that’s great to know! I’m very sorry about the delivery experience with Yodel; that’s certainly not the level of service we’d want for our customers. Your comments will be passed on.
Thank you again for your support, and I hope you enjoy wearing them.
Kind regards,
Lilly Williams
Founder, Nordic Wool
Easy to order on line
Easy to order on line. Items as described and delivered within time frame.
7 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you so much for your kind words. I’m delighted to hear that your order was easy and arrived on time!
We really appreciate your support and hope you enjoy your items.
Kind regards,
Lilly Williams
Founder, Nordic Wool
Réponse de Nordicwool
Thank you for your kind feedback! I’m so glad to hear that you find the socks comfortable and of good quality.
Your support means a lot, and I hope you continue to enjoy them.
Kind regards,
Lilly Williams
Founder, Nordic Wool
Great socks. Excellent value for money.
Took a while to arrive. Yodel aren't the best delivery service but the socks are great.
21 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you for your feedback! I’m delighted to hear you’re happy with the socks and feel they offer great value.
I’m sorry that Yodel caused a delay — we’ll pass your comments on, as we’re always looking to improve delivery experiences.
Thank you again for your support, and I hope you enjoy wearing them!
Kind regards,
Lilly Williams
Founder, Nordic Wool
I haven’t worn or washed the socks yet
I haven’t worn or washed the socks yet, but they look beautiful, feel soft, and I am looking forward to wearing them soon.
22 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you so much for your kind words! I’m delighted to hear that you’re happy with the look and feel of the socks.
I hope you enjoy wearing them — I’m sure they’ll be just as lovely on as they look!
Kind regards,
Lilly Williams
Founder, Nordic Wool
Réponse de Nordicwool
Thank you for your feedback! I’m glad to hear you found the order process simple and that your items were delivered on time.
We really appreciate your support and hope you enjoy your purchase.
Kind regards,
Lilly Williams
Founder, Nordic Wool
Not what I expected at all and no reply from company
Not what I expected at all, they were sent from China but described as Nordic. The stitching is tighter than the material on the ankle socks so they don’t pull properly and on the longer ones there is a massive seam all up the side and along the toes. I’ve emailed for the last two days asking to return them but have had no reply at all so I will be contacting my credit card company next. Suspicious there is suddenly an abundance of five star reviews a couple of hours apart isn’t it.
EDIT: Emailed again as per the below response (why they can’t just reply to the other 2 who knows) but I sent a 3rd and no reply yet.
EDIT 2: I did get a response from the third email, the company was very nice and apologetic and issued me a refund promptly which is such a relief as I was starting to think it was a scam but thankfully it is not!
18 janvier 2026
Avis spontané
Réponse de Nordicwool
Hello,
Thank you for taking the time to share your feedback — I’m very sorry to hear about your experience and that you haven’t yet received a reply.
Please accept my apologies for the delay in responding. We absolutely want to resolve this for you. If you could contact us directly at account@nordicwool.co.uk, we will take care of this promptly and discuss a return or refund with you.
I’m also sorry that the items did not meet your expectations. Your feedback regarding the fit and stitching is important and will be passed on.
Thank you for bringing this to our attention, and I hope we can resolve this for you quickly.
Kind regards,
Lilly Williams
Founder, Nordic Wool
Ladies socks
Lovely warm socks perfect fit Great value for such a good product
10 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you so much for your kind words! We’re thrilled to hear that you love your Nordic Wool ladies’ socks and that they’re keeping your feet warm and comfy. Your support means a lot to us, and we’re so glad you feel they’re great value too.
We hope you continue enjoying them, and we look forward to keeping your feet cozy for many seasons to come!
Warm regards,
Lilly Williams
Founder, Nordic Wool
Lovely colours & patterns
Really like the variety of colour & pattern choices available & the price is good.
21 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you so much for your kind words! We’re delighted to hear that you enjoy the variety of colours and patterns, and that you find them good value. Your feedback truly brightens our day!
We look forward to keeping you cozy and stylish with our collections.
Warm regards,
Lilly Williams
Founder, Nordic Wool
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