Very misleading, time consuming experience with this company in the end. Advertisment made it sound like small family business having to close down so selling off quality wool products cheap. i ordere... Voir plus
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Easy ordering experience, product is as advertised, delivery within the week. Nice to wear, patterns are fun, love the colours. Much admired by others. My second order of 5 (gave some away as xmas pre... Voir plus
L'entreprise a répondu
Great quality product & value for money especially at sale price. Delivery took longer than expected….didn’t realise they would be coming from China but the tracking system was helpful.
L'entreprise a répondu
From ordering of my socks to delivery I was kept apprised of what was happening and the expected date of delivery. They arrived promptly and the quality is exceptional. For someone with nerve damage i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At NordicWool, we craft high-quality wool socks inspired by the beauty and resilience of Scandinavian design. Our socks are designed to keep you warm and comfortable, no matter the season. Made with a perfect blend of materials, each pair provides superior protection from the cold, while offering a cozy, snug fit. Step into the comfort of NordicWool and feel the warmth in every step, whether you're indoors or exploring the outdoors
Coordonnées de contact
111 FARRIERS ROAD , KT17 1LR, EPSOM, Royaume-Uni
- account@nordicwool.co.uk
- nordicwool.co.uk
4,0
Bien
1 k avis
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Réponse de Nordicwool
Thank you so much for your kind words. We’re delighted to hear that you’re happy with the item and its design.
Your feedback truly means a lot to us.
Warm regards,
Lily Williams
Founder, Nordic Wool
Disappointed they came from china
Disappointed they came from china. I thought i was supporting a small Norwegian business closing down. The socks are ok and seem well made, decent thickness but the ad was very misleading
18 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you for sharing your feedback with us. Nordic Wool is an independent brand built around Nordic-inspired design, quality materials, and creating products that are warm, durable, and practical for everyday use.
I’m pleased to hear that you found the socks well made and of a good thickness. We truly appreciate you giving our brand a try and taking the time to share your experience.
Your feedback is important to us and helps us continue to improve how we communicate and serve our customers.
Kind regards,
Lily Williams
Founder, Nordic Wool
Réponse de Nordicwool
Thank you for your feedback. We’re very pleased to hear that you love the colours.
We’re sorry to hear that the socks didn’t feel as soft as you expected. Your comments are truly appreciated and help us as we continue to improve our products. If you find that the feel changes after a few wears or washes, we hope they become more comfortable for you.
Warm regards,
Lily Williams
Founder, Nordic Wool
Réponse de Nordicwool
Thank you so much for your lovely feedback. We’re delighted to hear that you love the socks and the colours.
Your support truly means a lot to us.
Warm regards,
Lily Williams
Founder, Nordic Wool
Good fit, soft feel, lovely colours.
The socks are very comfortable and the colours are just as rich and lovely as they appear in the photos on the website.
The parcel arrived within the timescale indicated when I placed my order.
I ordered the Medium size for myself (I am a women's UK shoe size 5.5 to 6) and the socks are a perfect fit. I ordered the Large size for my partner (he is men's UK shoe size 10.5) and they just fit, but a bit of a tighter fit than he expected.
These socks keep my feet warm without being bulky so, I can wear them with everyday shoes and trainers; as well as under more roomy walking boots and wellies.
I am happy with the purchase overall.
18 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you so much for taking the time to share such a thoughtful and detailed review. We’re delighted to hear that you’re enjoying the comfort, warmth, and colours of the socks, and that they match what you saw on our website.
It’s great to know the Medium size was a perfect fit for you and that the socks are working well across different footwear—from everyday shoes to walking boots and wellies. We also appreciate your helpful feedback regarding the Large size fit, which is invaluable to us.
We’re very pleased to hear that your order arrived within the expected timeframe and that you’re happy with your purchase overall.
Warm regards,
Lily Williams
Founder, Nordic Wool
Great socks
Great socks, beautiful to look at and very warm , I wish I’d brought some years ago instead of suffering from cold feet. Arrived very quickly and have not disappointed. Now whilst walking the dog my feet are toasty.
10 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you so much for taking the time to share such a lovely review. We’re delighted to hear that the socks are keeping your feet warm and comfortable—especially while out walking the dog!
It truly means a lot to know they arrived quickly and lived up to your expectations. We’re so glad Nordic Wool could finally put an end to cold feet.
Warmest regards,
Lily Williams
Founder, Nordic Wool
Réponse de Nordicwool
Thank you very much for your kind feedback. We’re delighted to hear that you’re happy with the quality and design of your Nordic Wool socks.
Your support means a great deal to us.
Warm regards,
Lily Williams
Founder, Nordic Wool
Lovely product
Easy, quick order and delivery. These socks make a great present.
Good value at sale price, I couldn’t pay full price.
18 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you very much for your feedback. We’re delighted to hear that you found the ordering and delivery process easy and quick, and that the socks make a great present.
We’re also pleased you were able to take advantage of our sale pricing. We work hard to ensure our products offer lasting quality and comfort, and we truly appreciate your support.
Warm regards,
Lily Williams
Founder, Nordic Wool
Delighted with my cosy socks
Delighted with my cosy socks. They looks great and feel soft and warm👌
17 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you so much for your lovely feedback! We’re delighted to hear that you’re enjoying your cosy socks and that they look and feel just as you hoped.
Your support truly means a lot to us.
Warm regards,
Lily Williams
Founder, Nordic Wool
Réponse de Nordicwool
I'm so glad to hear that you’re happy with the product and the delivery! If you need anything else, feel free to let me know.
Thanks so much for your kind words!
Best,
Lilly Williams
Founder, Nordic Wool
Excellant product & service
12 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you so much for your lovely feedback! I'm thrilled to hear you’re enjoying the socks. Your support means a lot, and I truly appreciate your kind words.
Wishing you all the best, and thank you again!
Best,
Lilly Williams
Founder, Nordic Wool
Nice Quality Socks
Nice good quality socks for the price. Lovely pretty colours and keep my feet warm when out on cold days with my dog.
16 janvier 2026
Avis spontané
Réponse de Nordicwool
I’m so happy to hear you’re pleased with the colours, quality, and comfort! And it’s great to know everything arrived so quickly. Thanks for sharing your experience!
Best,
Lilly Williams
Founder, Nordic Wool
Réponse de Nordicwool
Hi there,
Thank you so much for your lovely feedback! We’re delighted to hear that the socks look just as good in person as they did on the website. It’s great to know you’re enjoying the colors, comfort, and warmth — that’s exactly what we aim for.
We appreciate your patience with the delivery, and we’re glad to hear they were worth the wait.
If you ever need anything else, we’re here for you. Enjoy your cozy new socks!
Warm regards,
Lilly Williams ,
founder Nordic Wool
Réponse de Nordicwool
Thank you so much for your wonderful feedback! I’m so happy to hear that you’re enjoying the socks and that you’re pleased with the delivery speed. It means a lot to us!
If you need anything else, feel free to reach out!
Best,
Lilly Williams
Founder, Nordic Wool
Lovely socks
Lovely socks. Nice quality. Bit of a tight fit for me but guess that might be because they’re new.
16 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you so much for your kind words! I’m glad to hear you’re enjoying the quality of your new socks.
It’s normal for Nordic Wool socks to feel a bit snug when they’re brand new — they usually stretch slightly with wear to give a perfect, cozy fit.
We truly appreciate your feedback and hope your socks continue to keep your feet warm and comfortable!
Warm regards,
Lilly Williams
Founder, Nordic Wool
Toasty feet !
I am an 80 year old lady, with arthritis and fibromyalgia and feel the cold in the winter time.
When my socks arrived, I didn’t know quite what to expect, but I love them and my feet have never been so toasty.
Thank you for a great product.
16 janvier 2026
Avis spontané
Réponse de Nordicwool
Dear Christine ,
Thank you so much for your wonderful message! I’m thrilled to hear that your feet are finally feeling warm and cozy — that’s exactly what we hoped for when creating Nordic Wool socks.
It means a lot to know they’re helping you, especially with arthritis and fibromyalgia making the winter chill harder to bear. Your kind words truly made my day!
Wishing you many more toasty and comfortable days ahead.
Warm regards,
Lilly Williams
Founder, Nordic Wool
Seller not legitimate - item is from China
Item has not arrived yet as it is coming from China. This is not a legitimate company. Do not be fooled like I was into thinking this was a working mum with a closing down sale of 75% off. I highly doubt these socks if / when they do arrive will be wool never mind merino or nordic in any way.
As per below response - I have reached out and the response I have recieved is to tell me that even though tracking information states 'from mainland China to UK' that 'sometimes items shipped from the UK go through international shipping and this is why it 'looks like' the item comes from China. I have asked for a refund 3 times and keep getting responses like the above making excuses as to why it "looks like' the item is from China.
15 janvier 2026
Avis spontané
Réponse de Nordicwool
Dear Customer,
Thank you for sharing your concerns. I’m truly sorry to hear about your experience — this is not the standard we aim to deliver.
Please rest assured that Nordic Wool is a genuine company, and we take great pride in the quality of our products and the transparency of our service. We are currently operating normally, and our customer support team is available to assist with any questions or issues.
We would like to look into your order personally and resolve this for you as quickly as possible. Could you please contact us directly at account@nordicwool.co.uk
? This will allow us to verify your order details and provide the information or assistance you need.
Thank you for bringing this to our attention, and we look forward to helping you.
Kind regards,
Lilly Williams
Founder, Nordic Wool
Nordic Socks from China not UK/EU.
I was taken in by the sob story on the internet about the overworked mother needing to close her business and sell off her stock. Ordered some socks which came direct from China, not the UK. Having said that, Nordic style socks did arrive, eventually. They are smaller than the ordered size would indicate and if they shrink in their first wash, they’ll need to be consigned to the bin. No idea what they are made of as there was nothing in the package. Not recommended.
15 janvier 2026
Avis spontané
Réponse de Nordicwool
Hi,
I’m really sorry for the frustration you’ve experienced, and I want to assure you that we are a legitimate company. We take pride in the quality of our products and in offering excellent customer service.
I understand your concerns, and I apologize for any delay in communication. Please feel free to email us directly at account@nordicwool.co.uk, and I will personally ensure that your issue is addressed promptly. We genuinely want to make things right for you.
Thank you for your feedback, and I look forward to resolving this for you.
Best regards,
Lilly Williams
Founder, Nordic Wool
Fantastic socks but shocking delivery
Fantastic socks but shocking delivery. I received an email to say that they had been delivered. Couldn’t find them anywhere. Several days went by and then one morning when I opened the blinds I noticed a package next to a plant pot. I live on the first floor and they had thrown my package up onto the balcony without informing me. It sat in the rain for several days.
13 janvier 2026
Avis spontané
Réponse de Nordicwool
Thank you for your feedback, and we’re really glad to hear you love the socks — that means a lot to us.
We’re genuinely sorry about the delivery experience you described. That is absolutely not acceptable, and we understand how frustrating and concerning it must have been to discover your parcel left exposed to the weather without any notice. While delivery is handled by third-party couriers, we take responsibility for raising this with them and working to prevent it from happening again.
If the items were affected in any way, please don’t hesitate to contact us at account@nordicwool.co.uk
, and we’ll be happy to help resolve this for you.
Thank you for bringing this to our attention — your feedback helps us improve.
Kind regards,
Lily Williams
Founder, Nordic Wool
Réponse de Nordicwool
Thank you so much for your wonderful feedback! I’m so happy to hear that you’re enjoying the socks and that you’re pleased with the delivery speed. It means a lot to us! we’re grateful for customers like you who have supported us along the way.
If you need anything else, feel free to reach out!
Best,
Lilly Williams
Founder, Nordic Wool
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