Nord Labs Gaming Avis 

279
•
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing product! My kids love the extended playtime and comfort you get from Nord Labs!! A+ customer service!

Noté 1 sur 5 étoiles

All the 5 star reviews are people who did no research, put the headset on once and wrote a review. This headset is cheap, the customer service is terrible, it comes from China, and NONE of their produ... Voir plus

Noté 3 sur 5 étoiles

Seemed great when arrived. Although the rear sticky applications have failed do it hangs off the back part. Also the batteries no longer seem to charge inside the remotes so now having to charge the b... Voir plus

Noté 4 sur 5 étoiles

As advertised, the extra weight of having the battery pack does afford a more comfortable experience. The shipping time was not too bad, however better packaging is needed. The box it came in was crus... Voir plus

À propos de l'entreprise

  1. Ordinateur et accessoires

Écrit par l'entreprise

Since 2018, Nord Labs Gaming has been trusted & reliable as the go-to VR accessory brand.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

279 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,3

Tous les avis

(279)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Customer service is none existant.

Easy to buy their products not easy when you have been sent the wrong prescription lenses for meta quest 3. 4 days and still no response, from me sending a "message" daily. I totally regret paying this company any money and would advise spending your money with a different 3rd party company.
Customer service is none existant if you have a problem!
Edit: it is now the 11th of june and not a single reply..
Better off buying cheap knock offs from temu

4 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

I love my headset

I love my headset. I purchased the comfort pack and was even more satisfied. Had a problem a few months ago with my account and customer service was punctual and helpful. I have no complaints only thanks.

24 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

To start I want to say how great the…

To start I want to say how great the service and ease of buying the battery pack was, I know nothing about anything tech related but thankfully the information on each product helped me alot,the delivery was way faster than I expected which when you leave it so close to the birthday is great peace of mind, my son is over the moon with the pack as he can now play as long as he wants with it so not hearing the moans of low battery life is a big plus for me.

20 avril 2024
Avis spontané
Noté 2 sur 5 étoiles

As much as I'd love to give a higher…

As much as I'd love to give a higher rating, I can't. Within 4 months of owning my headstrong, the plastic tabs that help tighten it have both broken, making the meta now useless as I can't play it. I have attempted to repair it myself, but nothing seems to hold the tabs.

11 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Fully satisfied - long-term review warranted

I purchased the extended battery and comfort strap bundle around December, 2024. My son is incredibly happy with it overall, and is an avid gamer who uses his Quest 2 very often, and the extended battery and comfort strap has enabled him to have hours of play time and maximized enjoyment. So this is great!

We had a small piece break off recently and it has been dealt with incredibly professionally by the NordQuestVR support team. We are very satisfied with their products.

Given we are about 6 months in on this purchase, and the amount of accumulated hours on the gear, I'd say this is considered a long-term review and that the hardware has definitely held up.

30 mai 2024
Avis spontané
Noté 2 sur 5 étoiles

I really love the Comfort Strap...BUT.

I really love the Comfort Strap and battery pack for my quest 3. I chose to drop the rating due to the clips that attach to the battery pack. I'm a daily user and in a short amount of time the clips have broken. So now I need to delicately place my VR on my head and then tighten. It doesn't affect my game play but it is rather annoying.

27 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Awsome best investment into my meta…

Awsome best investment into my meta quest 3 I hated the battery running out after less then two hours now with the battery pack I now get 5 to 6 hours much better and very comfortable and weight balanced.
I also had a very fast delivery just on one week so I would highly recommend especially if you hate running out of battery half way during a play session.

22 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Do not purchase from this company

Do not purchase from this company. Products are poor and do not function as intended. I reached out to CS for assistance at time of purchase - no response. I responded directly to "frank" from their mails and it's clear by his response that no one knows what they are doing.

I have contacted them again recently. Now they have a policy where you need to send a video of any issues. Any time I now send an email their mailing system rejects it as spam.

DO NOT PURCHASE FROM THIS COMPANY.

6 mai 2024
Avis spontané
Noté 3 sur 5 étoiles

Seemed great when arrived

Seemed great when arrived. Although the rear sticky applications have failed do it hangs off the back part. Also the batteries no longer seem to charge inside the remotes so now having to charge the batteries individually straight into them. It’s good piece of kit but shame about these bits

3 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Without this headset

Without this headset, I would not be able to play for more than 10 minutes. It’s been awesome. I also got the protective bundle, which has been great and I wouldn’t trade it for anything.

2 février 2024
Avis spontané

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