Nord Labs Gaming Avis 

279
•
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing product! My kids love the extended playtime and comfort you get from Nord Labs!! A+ customer service!

Noté 1 sur 5 étoiles

All the 5 star reviews are people who did no research, put the headset on once and wrote a review. This headset is cheap, the customer service is terrible, it comes from China, and NONE of their produ... Voir plus

Noté 3 sur 5 étoiles

Seemed great when arrived. Although the rear sticky applications have failed do it hangs off the back part. Also the batteries no longer seem to charge inside the remotes so now having to charge the b... Voir plus

Noté 4 sur 5 étoiles

As advertised, the extra weight of having the battery pack does afford a more comfortable experience. The shipping time was not too bad, however better packaging is needed. The box it came in was crus... Voir plus

À propos de l'entreprise

  1. Ordinateur et accessoires

Écrit par l'entreprise

Since 2018, Nord Labs Gaming has been trusted & reliable as the go-to VR accessory brand.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

279 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,3

Tous les avis

(279)

12 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Comfort straps with battery

I ordered two comfort straps with batteries for the Quest 3 and 3S. They’re lightweight and adjustable, and the battery pack gives me extra gaming hours. The only downside is that the head plate at the back tends to come out quite often.

25 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Purchased prescription lenses and they…

Purchased prescription lenses and they just don't stay in place. My grandson was really disappointed and a waste of £60

20 juillet 2025
Avis spontané
Logo de Nord Labs Gaming

Réponse de Nord Labs Gaming

We’re really sorry to hear this — that’s disappointing, especially as a gift.

The lenses should lock securely in place. If they’re not holding properly, that’s a fit or unit issue and not something you should be stuck with. Please contact our support team and we’ll arrange a free replacement or a resolution so you’re not out of pocket.

We appreciate you raising this and giving us the chance to make it right.

Noté 1 sur 5 étoiles

I'd love to be able to review this…

I'd love to be able to review this product however I paid for it 2 months ago and I still have not received the head strap. I have complained several times. I've been told that it takes up to 15 business days to arrive then when we passed that time frame i was told to just be patient all kinds of things can delay delivery. The company is doing nothing to correct the issue they have even sent emails asking how I like the new head strap that has not arrived. This headstrap could whisper compliments into my ear while massaging my temples and it would still not be worth this hassle.

19 juillet 2025
Avis spontané
Logo de Nord Labs Gaming

Réponse de Nord Labs Gaming

We’re really sorry — this is not acceptable, and we understand why you’re frustrated.

You should never be left waiting this long or chasing answers, and the automated emails clearly made the situation worse. That’s on us. If an order hasn’t arrived after this amount of time, it should be replaced or refunded immediately, no debate.

Please contact our support team one more time and reference this review. We’ll escalate it and make sure you’re taken care of properly. We appreciate you calling this out.

Noté 4 sur 5 étoiles

The comfort strap is definitely better…

The comfort strap is definitely better than the original (what looked like some sort of undergarment strap), has greater battery life - that is a must. Also, the prescription lenses are a great idea for those of us who need. But the headset still seems to feel “heavy” to me though. (But I’m a tiny person so maybe that’s just it. lol )Wondering if Nord Labs has any ideas on the fitting around the face/eyes though. Somehow cushioning it greater. Each time I remove the headset, the eye moldings scratch the heck out of my forehead. Or when I try to just tilt it upwards for a brief moment - scratches again. Nordlabs seems to be “on top” of comfort issues with the Meta products, so, I was just wondering. Otherwise, I’m very happy with my purchase.

16 juillet 2025
Avis spontané
Noté 4 sur 5 étoiles

As advertised, however...

As advertised, the extra weight of having the battery pack does afford a more comfortable experience. The shipping time was not too bad, however better packaging is needed. The box it came in was crushed on one end. Fortunately, it did not affect the product. My only reason for not giving it 5 stars was the fact that you cannot use the extended battery feature if you need to connect your Oculus to your PC to run PC-VR games via the USB-C port. I think a warning should be given in the description about this.

11 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS WEBSITE

DO NOT BUY FROM THIS WEBSITE
They offer a refund policy. I paid for the postage and for almost one month of the item being returned they claim they havnt receieved the item. The customer service keeps going around in circles and have not contacted the local postal service where the item is being held. This is absurd.

11 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Best accessory for your quest!

After alot of back and fourth about purchasing (thought it could be a scam) I decided to bite the bullet and it wasn't a scam! Received my purchase quickly and it's such a great addition! How can you go wrong with something more comfortable and longer battery life?! Thanks

1 juin 2025
Avis spontané
Noté 4 sur 5 étoiles

Productivity on demand.

I can say as a person who is always looking to benefit on gadgets that can be used more than just one thing like playing games. I really use this most as a production gear to work and I have used it as it came I. The box and it certainly the quest battery does not last long enough for a single sitting. With this i can in0my work product without been connected to wires for very long while and I mean for at least 4hrs before I am looking for a charger and keep in mind that I am working. Playing this should be a great time to have. One thing I would like it to be even better is to have the battery be able to swap for more extended hrs. I hope they can see this and I would like to volunteer on this new upgrade. Thank you for making this gear. May Gob bless your business.

30 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

I have had nothing but issues

I have had nothing but issues with this. I have gotten slow charging alerts and device isn't compatible warning and the battery life is not nearly as long as advertised, maybe 3 to 3 1/2 hours. After multiple emails with photos showing the issues I got nothing but the run around and gave up but my email is full of offers from nord. Custom service is awful. Also not as comfortable as advertised.

1 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Returns to be sent to CANADA at your own expense

Don't recommend this company at all. Product says easy 7 days returns - it doesn't say anywhere that you have to return it to Canada at your own expense, even though the package that arrived had a UK return address. (We live in the UK). Furthermore, this Product is not suitable for stationary use if you have high back chairs. The headset is very large and very heavy. Absolutely terrible customer service. PayPal dispute raised in order to get postage paid to return 2 x headsets. Stay away from company!

15 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Bought the battery head strap and the…

Bought the battery head strap and the facial interface for my quest 3, the head strap looked really good on the photos, don’t be fooled it isn’t at all a quality strap, the strap constantly slackens off, the black bit for the back of your head constantly detaches, facial interface padding is so thin. I had all bobovr stuff for my quest 2, I will never stray again. Bobovr headset is so, so much better.
I also emailed regarding my disappointment with the products I purchased, never received a response.
Buy bobovr you willl not be disappointed

10 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Awful service

Ordered some prescription lenses for quest 3 but the prescription seems wrong. Tried contacting them two different ways and had no reply. They offer a 7 day no hassle refund but they don’t reply to your request. Lesson learned.

22 avril 2025
Avis spontané

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