I ordered an item through a gift registry but the delivery registry got sent to me, rather than the recipient requested. I realised as soon as I placed the order, and emailed the company but never hea... Voir plus
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Lisez les avis des autres
Just ordered the large French crock vase. One word- STUNNING! Absolutely unreal and huge! Super high quality. Speedy delivery, nicely packaged and secure. Love that the packing peanuts are biodegradab... Voir plus
I received the glass decanter with wooden ball top as part of a giveaway prize and I can say I definitely didn’t disappoint!! It can exceptionally well packaged and in perfect condition. It really is... Voir plus
AVOID!! Really poor customer experience. I selected the correct option on the website but the wrong item (medium instead of large grey cement planter ) goes through as a sale in the website. It's... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Norfolk Bay Company is an online store based in Norfolk England. Offering an extensive range of Timeless, Handcrafted Home Interiors, Decor and Furniture.
Coordonnées de contact
3,6
Moyen
169 avis
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I ordered an item through a gift registry but the delivery registry got sent to me, rather than the recipient requested. I realised as soon as I placed the order, and emailed the company but never heard anything.
10 août 2026
Good service
Had a problem with my order, but they were so attentive in getting it fixed. Love the decorations.
3 décembre 2025
AVOID!
AVOID!! Really poor customer experience. I selected the correct option on the website but the wrong item (medium instead of large grey cement planter ) goes through as a sale in the website.
It's not what I ordered, so I phoned them numerous times and emailed them a couple of times, and heard nothing. The medium was delivered. Not what I ordered.
The 'no response' is shocking. I wouldn't use them again and strongly recommend nobody else does either.
Im happy to be contacted by the company for them to rectify the issue and provide an update on here. I'll be shocked if they do.
5 novembre 2025
Avis spontané
Réponse de Norfolk Bay Company LTD
Thank you so much for leaving a review Nicola! It means the world to a small business x
Really pleased with our purchase
Really pleased with our purchase. As described and better. Smooth transaction. Would definitely purchase again
26 janvier 2025
Beautiful mirror
Beautiful, quality mirror at a great price.
Easy ordering, communication and delivery options.
Very good company to do business with.
29 novembre 2023
I love this company
I love this company. So many beautiful products that it’s almost impossible to chose. They all arrived perfectly and with a really personal feeling. I can’t recommend this company enough
25 novembre 2023
I ordered a lamp from this website and…
I ordered a lamp from this website and it arrived really quickly, and it is a beautiful lamp! absolutely recommend.
4 novembre 2023
Beautiful products and affordable
17 août 2023
Fabulous customer service from Kay!
Fabulous customer service from Kay!
The large green earthy vase is gorgeous.
25 novembre 2022
Yet to receive my order from almost two…
Yet to receive my order from almost two weeks ago.
28 octobre 2022
Order 2x from this site everything…
Order 2x from this site everything arrived ok time DHL servir amazing and everything very well packed, definitely will be buying again from this website!
7 mai 2022
Incredible service
Honestly the service through Norfolk Bay has been amazing from start to finish. The bedside tables that I was after, kept going out of stock super quickly so I messaged the company Instagram to see if any further stock was going to be available. They came back to me very quickly and said that there was going to be some available very soon and that they’d be happy to alert me when it is. True to their word, they alerted me and I managed to purchase the two bedside tables just before they went out of stock again. They arrived super quickly and are BEAUTIFUL. Will most definitely be shopping here again! Thank you Norfolk Bay! 💓
19 avril 2022
As always great quality products 🤩
15 mars 2022
EXELLENT SERVICE
EXELLENT SERVICE so happy with this company after so much inefficient and rotten service from many company's across this green and pleasant land with all the excuses under the sun ,would certainly not hesitate in recommending them to others.
24 février 2022
Avis spontané
Excellent service great quality highly…
Excellent service great quality highly recommended
23 février 2022
The jars were as expected and arrived…
The jars were as expected and arrived safely. I would buy from this business again.
Marcelle
13 février 2022
Beautiful chair
Beautiful chair. Came so fast. Have bought a lot form this company and I’m a very happy customer
13 février 2022
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