Tony was absolutely brilliant during our call today. He explained my life insurance options clearly and never made me feel rushed. He answered all my questions and went above and beyond. Excellent... Voir plus
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Staff.patient and returned calls. Answered questions and resent email when lost. I could Understand the staff easily, great verbal communications.
The person whom helped me was extremely kind, considerate and genuine. I could tell he liked what he did and that made trust much easier to give. He was very informative and everything felt much less... Voir plus
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I had an exceptional experience with Shanice when looking into life insurance. She was incredibly knowledgeable, patient, and took the time to explain everything to me clearly, making sure I under... Voir plus
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À propos de l'entreprise
À propos de North Cover
Écrit par l'entreprise
At North Cover, we believe insurance shouldn’t be hard. As a Canadian insurance provider, we make life insurance and final expenses insurance simple, clear, and stress-free, from getting a policy to making a claim.
We offer direct life insurance and final expenses insurance designed specifically for Canadians. Our insurance products help individuals and families plan ahead, providing financial support for their loved ones when it’s needed most. Coverage is flexible and easy to understand, helping cover expenses such as mortgage repayments, education costs, medical care, funeral arrangements, outstanding bills, and other ongoing financial responsibilities.
Our customers are guided by Canadian-based licensed insurance advisors who provide personalised support and clear guidance throughout the process. Our straightforward approach means no complicated paperwork, no unnecessary medical or blood tests when applying, and no confusing insurance jargon. We focus on helping Canadians get the right coverage with confidence and peace of mind.
All North Cover policies are underwritten by Teachers Life, a federally regulated Canadian insurer with over 85 years of experience protecting Canadian families. With trusted underwriting, dedicated customer support, and simple insurance products, North Cover is committed to making life insurance in Canada easier and more accessible.
Coordonnées de contact
Life & final expenses insurance
4,8
Excellent
2 k avis
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Best customer service
Best customer service. He was very polite and knew all hus stuff . And answered perfectly.
3 juillet 2026
Réponse de North Cover
Hi Joane! We would like to thank you for your recommendation and for this amazing review. Our team is dedicated to providing the best customer service.
Réponse de North Cover
Hello Elisha! Thank you for sharing your experience with us; we really appreciate it.
I had a great experience with North…
I had a great experience with North Cover. The staff were professional, respectful, and genuinely cared about providing excellent service. They took the time to answer my questions, kept me informed throughout the process, and made everything easy to understand. Their customer service was outstanding, and I truly appreciated how friendly and efficient everyone was. I would definitely recommend North Cover to anyone looking for reliable and professional service. Thank you for making my experience such a positive one!
2 juillet 2026
Réponse de North Cover
Dear Michael! Thank you for your wonderful feedback. We’re truly glad to hear you had a great experience with North Cover and that our team was professional, respectful, and genuinely caring throughout. It means a lot that you felt kept informed, that everything was easy to understand, and that our customer service stood out to you. We appreciate your kind words and your recommendation, and we’re grateful for the opportunity to have made your experience a positive one.
It was great and very well at…
It was great and very well at explaining everything and very polite staff I dealt with
2 juillet 2026
Réponse de North Cover
Thank you so much for your kind words, Megan. We really appreciate you taking the time out to share your experience with us.
Réponse de North Cover
Hello Kelly! Thank you for your lovely words on your experience with us.
My experience was great because Shanice, my insurance advisor, was professional, knowledgeable, and genuinely helpful throughout the process. She took the time to explain my options clearly.
My experience was great because Shanice, my insurance advisor, was professional, knowledgeable, and genuinely helpful throughout the process. She took the time to explain my options clearly, answered my questions, and made sure I felt comfortable and informed when making decisions.
The company is doing well by providing excellent customer service and having advisors who are attentive, reliable, and focused on meeting clients’ needs. Shanice’s communication, patience, and attention to detail made the experience smooth and positive.
A continued focus on maintaining this level of service and client support will help the company keep building strong relationships with customers. Overall, I had a great experience and appreciate the support I received from Shanice.
30 juin 2026
Réponse de North Cover
Dear Romil! Thank you for your thoughtful and detailed feedback. We’re truly glad to hear Shanice was professional, knowledgeable, and genuinely helpful throughout your experience. Your kind words about her communication, patience, and attention to detail mean a lot to us, and we appreciate you recognizing the support you received.
We’re also happy to know that you felt comfortable and informed when making decisions, and that your questions were answered clearly. It’s rewarding to hear that the process felt smooth and positive from start to finish.
We value your comments about the company’s focus on excellent customer service and advisors who are attentive and reliable. We’ll be sure to pass your appreciation along to Shanice and the team.
Overall, thank you again for taking the time to share your experience. We’re grateful for your trust and look forward to continuing to support you in the future.
Explain the question very well and…
Explain the question very well and very polite person
30 juin 2026
Réponse de North Cover
Hello Gabriel! It's fantastic to hear that you are happy with our service.
The agent was very helpful and knew…
The agent was very helpful and knew exactly what my needs were. I’m so sorry I can’t remember his name but he was amazing. I am so appreciative how helpful he was so please recognize him for his excellent advice and help
29 juin 2026
Réponse de North Cover
Thank you for your kind words and thoughtful feedback, Gregory! We’re so glad to hear the agent was helpful and able to understand your needs so well. We truly appreciate you taking the time to recognize his excellent advice and support.
Réponse de North Cover
Thanks for the lovely feedback, Quinn - that is fantastic to hear!
Shanice was very polite well informed…
Shanice was very polite well informed and gave me time to think about this discussion. Great job will recommend.
26 juin 2026
Réponse de North Cover
Great news, Barry! We are delighted to receive positive feedback for Shanice and very happy that we could offer you such outstanding service.
Everything was explained in a friendly…
Everything was explained in a friendly professional manner. All questions were answered promptly. Friendly personable service was very much appreciated. Excellent service from Jessie.
25 juin 2026
Réponse de North Cover
Thank you for your kind words, Gary! We’re glad to hear everything was explained clearly and that you received friendly, professional service. Jessie will be very happy to know her help was appreciated.
Among the best customer service…
Among the best customer service experience I have ever had with any organization.my questions were answered, details provided and call backs were punctual. Will be back for additional products for other family members
5 juin 2026
Réponse de North Cover
Hello Louis! It is a pleasure to hear that our team member was able to assist in explaining the terms of our policies in an understandable manner and that we can provide you with peace of mind. Thank you for sharing your experience with us, we really appreciate it.
Sherry spoke clearly
Sherry spoke clearly. She at a good pace so I could follow and understand the entire conversation.
24 juin 2026
Réponse de North Cover
Hello Mark! Great to hear about your experience with Sherry. Thank you for taking the time to leave us with feedback.
A Sharply Contrasting Answer
Why I have to edit the review? It's because after calling back to get a confirmation about the premium for life insurance as set before, I got this answer (from JOHN & NGUYEN) which is obviously different (from what I got just a day ago) : the premium is not fixed, but it increases with age.
Note that I did not ask for term life insurance, but for permanent life insurance; and with this latter, it is supposed to be FIXED for your entire life, cannot change (while it's only for the former that it can [very likely] increase after the term ends).
Before paying any type of premium, you need to get a completely clear confirmation, on phone, and by paper;the related document must be unequivocal - leaving no room for misunderstanding or alternative interpretation
22 juin 2026
Réponse de North Cover
We strive to provide exceptional customer experiences, so it's always nice hearing this type of feedback from our customers - thank you, Phouc!
Quick and Thorough
The sales agent was professional and patient. The service was prompt and the product is affordable.
23 juin 2026
Réponse de North Cover
It is always nice hearing this type of feedback from our customers - thank you, Gerald! It means a lot to our hard-working team.
Good customer service by Matthew
The experience was great, Matthew was informative and gave me the right quote for my financial situation.
Thank you
20 juin 2026
Réponse de North Cover
Dear Veomany! We are very appreciative of the feedback you provided Matthew with. We strive to provide exceptional customer experiences, so it's always nice hearing this type of feedback from our customers - thank you!
I saw it online looking for a life…
I saw it online looking for a life insurance policy. I enter my email and number. It responded immediately. The agent was very informative and very patient. I will recommend North Cover to others.
19 juin 2026
Réponse de North Cover
Hello Robert! Thank you for taking the time to leave feedback for us. I'm glad to hear the service you were provided with was clear with a strong customer focus.
Réponse de North Cover
Hi Faith! Great to hear about your experience with us here at North Cover Insurance.
Matt was very informative and answered…
Matt was very informative and answered if and anyqeustions i had. I got approved very quickly
18 juin 2026
Réponse de North Cover
Hi Katie! Thank you for taking the time to leave feedback for Matt. I'm glad to hear the service you were provided with was clear with a strong customer focus.
Agent was very friendly and patient…
Agent was very friendly and patient with me, questions are very easy to answer and understand, I’m very happy to get approved for a life insurance coverage today. Thank you so much
16 juin 2026
Réponse de North Cover
Hello Marilou! Thank you, it's always a pleasure to hear about great experiences. We would love your permission to use your lovely comments as a customer testimonial.
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