Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I absolutely love my No Saint vape! The flavours are amazing, they're not overly sweet and they taste really clean. The hit is super smooth and although the airflow is fixed, it's perfect for how i... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I wouldn’t normally leave a review, but this company has provided the worst customer service I’ve ever experienced. My device stopped working after just a couple of weeks, which was obviously frustrat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been using vapes for a few years and I kept swapping them due to not getting my moneys worth. Then I came across No saint vapes .these are excellent, great choice of flavours and rechargeable... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really nice vapes, ordered a few sets (got a little carried away as they’re such nice flavours and I wanted to try them all and stock up on my favourites from what I tried initially) and they contacte... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vaporiseurs

Écrit par l'entreprise

Let’s be real: no one’s a saint. We don’t judge. We just work towards better. NO SAINT is a UK vape brand for adults. We were launched by N0N, a Canadian technology company that designs delivery devices. The system is simple: a rechargeable Vaporiser and prefilled 2ml pods in 1.8% nicotine and ZERO nicotine. You’ll find us online and in convenience and vape stores across the UK. We’ve obsessed over the details. The Vaporiser has a ceramic heating element, haptic feedback and a child lock. Tap it against your phone, like a contactless card, to check battery and pod status, register your device or reorder. It charges with any standard USB-C phone charger. We leave the cable and plug out of the box to cut waste, because most people already own one. We’re about taste, not gimmicks. Our pods are made to taste real, not like candy. We tell it how it is, and we’d like you to as well. We read every review and we reply. If something isn’t right, email support@nosaint.co or use the chat on nosaint.co, and we’ll get it sorted. For adults 18+ only. Our 1.8% pods contain nicotine, which is a highly addictive substance.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

54 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(54)

55 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I wouldn’t normally leave a review

I wouldn’t normally leave a review, but this company has provided the worst customer service I’ve ever experienced. My device stopped working after just a couple of weeks, which was obviously frustrating. However, the way my complaint was handled made the situation even worse. The customer service representative showed no empathy or apology, and the level of professionalism was extremely disappointing. Despite the device failing so quickly, I wasn’t offered a replacement and have been left out of pocket. A completely unacceptable experience from start to finish. I would strongly advise others to avoid this company.

28 octobre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Jenna, we're sorry. A device failing after a couple of weeks is frustrating enough, and the way we handled your complaint should have made things better, not worse. That's on us, and it isn't how we want anyone treated.
We see we sent out a replacement on Oct 26 and it shows as delivered on Oct 27 - please drop us a line at support@nosaint.co with 'Trustpilot' in the subject and the name or email on your order, if there were any issues or if you did not recieve it and we will make it right..
- Team NO SAINT

Noté 5 sur 5 étoiles

I absolutely love my No Saint vape

I absolutely love my No Saint vape! The flavours are amazing, they're not overly sweet and they taste really clean. The hit is super smooth and although the airflow is fixed, it's perfect for how i like it. I have seen other reviews where people have complained about the device taking ages to recharge, but honestly, i have not had this issue at all. Yes, the battery isn't the biggest because it's a pocket-friendly device so it does deplete quicker than some others on the market but it also charges really quickly and as i'm always close to a charger, i just stick it on charge and i'm good to go. What i didnt realise too was that the device has some clever tech inside it so it recognises which pod you have installed and then it adjusts the power output accordingly so each flavour vapes as it was designed.

I would highly recommend you give this device a try, the No Saint customer support is brilliant so if you do have any issues, i'm very confident the team will help you out immediately.

27 octobre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Thanks, Matt! Glad the pods are to your taste and that the size suits the way you use it.
Good to hear you'd trust the team to have your back, too.
- Team NO SAINT

Noté 5 sur 5 étoiles

Got free trial pack some flavours taste…

Got free trial pack some flavours not to my taste but their lychee flavour is amazing just like real fruit I had some issues with a defective mod but spoke to them and they are sending me another one out so I treated myself to a 4pack of just lychee pods honestly their customer support staff was so helpful A+ guys

13 octobre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Liz, thanks for the honest feedback, and sorry the kit's been hard work.
Flashing red with a pod in often means it isn't connecting properly, so check it sits flush and give the pod and device contacts a quick wipe with a dry cotton bud.

For charging, a standard USB-C phone charger works best.

If it's still not playing ball, drop us a line at support@nosaint.co or via the chat on nosaint.co and we'll get it sorted.

We've passed your note on taste to the team, and we'll take the lychee compliment!
- Team NO SAINT

Noté 5 sur 5 étoiles

Good service

Personally I am happy apart from the device stopped working 3 days in but doesn’t give me a sore throat like any other vapes I’ve tried customer service was great and sent me a free one the next day

17 octobre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Thanks, Tigsiboo. Sorry the first device gave up on day three, and glad the team got it sorted the next day!
Happy to hear you're enjoying it.
- Team NO SAINT

Noté 5 sur 5 étoiles

I think flavours amazing

I think flavours amazing, great battery
Lightweight and easy carry in small ba
Fast delivery and great customer and delivery service

13 octobre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Thanks, Karen. Light, pocketable and quick to arrive is exactly the idea, and we're glad the pods are to your taste.
- Team NO SAINT

Noté 5 sur 5 étoiles

NO SAINT VAPES

I have been using vapes for a few years and I kept swapping them due to not getting my moneys worth. Then I came across No saint vapes .these are excellent, great choice of flavours and rechargeable unit. They are definitely the best on the market and have quick tracked delivery. I would definitely recommend.

1 octobre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Rachel, thank you! Glad you've found one worth sticking with, and that delivery was quick.
- Team NO SAINT

Noté 2 sur 5 étoiles

Me & my partner received our free vape…

Me & my partner received our free vape &pods .I know it was free but its tge worst vapes we've had takes hours to charge and don't even get 1 day out of the battery .ours were free so can't complain but I wouldn't recommend buying this brand and wouldn't buy myself personally now I've tried them ..wasnt even a one off as both vapes the same with charging and battery life

14 octobre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Lynne, thanks for giving them a go, and for being straight with us.

Slow charging and a short day aren't what we want for either of you. It's a compact device, and a standard USB-C phone charger usually works best (we'd avoid laptop chargers).

If both are still slow, drop us a line at support@nosaint.co or via the chat on nosaint.co and we'll look into it and put it right.
- Team NO SAINT

Noté 5 sur 5 étoiles

My vape wouldn’t charge so I emailed…

My vape wouldn’t charge so I emailed and I got a response very quick. They are sending me more out. They were very efficient and these vape juices taste amazing and I am very pleased

13 octobre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Thanks, Vicky. Glad we could get things moving quickly, and that the pods are to your taste.
- Team NO SAINT

Noté 1 sur 5 étoiles

The vape machine (Vaporiser) don't last…

The vape machine (Vaporiser) don't last 3 months is the longest one lasted. Poor quality !

7 octobre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

That's not good enough, and we're sorry.

If yours has stopped working, drop us a line at support@nosaint.co or via the chat on nosaint.co with the name or email on your order and we'll put it right.

We've also passed this on to our product and manufacturing team.
- Team NO SAINT

Noté 5 sur 5 étoiles

Cannot recommend NoSaint enough

Cannot recommend NoSaint enough, especially if you're struggling to quit other vapes but want to try for a healthier choice. We were already thrilled with the product, price point, range of flavours,superfast dispatch time, and distinct lack of terrifying noxiousness, but when we had a sudden issue, the customer service team was absolutely amazing - super helpful and friendly to boot! 🌟 🌟🌟🌟🌟

8 octobre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Kim, thank you. Glad the team were there when the sudden issue cropped up, and that the flavour range and quick dispatch hit the mark.
-Team NO SAINT

Noté 1 sur 5 étoiles

I got mine as a free set

I got mine as a free set, I’m glad it was free otherwise I would be requesting a full refund.
If your goal is to go completely smoke free then your in luck with this set up as you will never be able to use it, it will either lock itself up then your left looking like you’re committing a s** act on the thing and just get that frustrated you and up buying another set up from the nearest shop.
I didn’t realise a vape system could be so unreliable.
The pods do taste nice though when the vape stick actually decides that it will work for 2-3 puffs before packing up again.
Good luck if you’re planning on getting this. The frustration of it will drive you back to cigarettes

5 octobre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Stephen, that's not the experience we want anyone to have.

When it stops after a couple of puffs, it's often the lock kicking in. Insert and remove the pod five times quickly, in one motion, and the lights should turn green.

If it's still playing up, drop us a line at support@nosaint.co or via the chat on nosaint.co and we'll get it sorted. Glad the pods were to your taste, at least.
- Team NO SAINT

Noté 5 sur 5 étoiles

Customer service is second to none!

It all started after I received a link from my daughter for the most amazing deal - a FREE vape and not one but FOUR PACKS of pods! Not only that but FREE p&p! Seems to good to be true but let me tell you, I received the package the next day and it’s brilliant 🤩 the vape is a smart design and it’s so easy to use. The pod flavours are lovely, not too strong or overpowering. There are plenty of flavours to choose from without it being so much it’s confusing and the power of drag is just right without having to faff around with buttons and slides which is bloody annoying! It’s the best vape I’ve had so far, good simple design and best of all no getting a mouthful of liquid! I have since ordered twice more with equal speed and efficiency.

Anyway, the best thing of all is the customer service, second to none answering queries with responses within a very short space of time. It amazes me as it’s usually days before you get responses these days, if at all. Exceedingly fast delivery of pods and the offers are very decent. Please give them a try, whether you get the offer for your first free pack or just order without it. They’re a really good company with a good product, excellent communication and I highly recommend them 🙌🏽💞💞

2 octobre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Tara, this made our week! Thank you for taking the time to write it all out, and thank your daughter for us too. Fast replies and quick delivery are exactly what we aim for, and it's good to hear the draw feels right without any faffing about with buttons.
- Team NO SAINT

Noté 1 sur 5 étoiles

What an absolute crock of shit

What an absolute crock of shit! Firstly they dont send a charger for it, it goes very hot quite quickly when on charge and the battery do not last long at all. Because the pods are a black colour you have no way of seeing how much liquid u got left to use. When the battery runs low it does an annoying double vibrate to warn you instead of just going red. Id avoid if you can, plenty of other vape company's out there that are much better.

1 octobre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Kaylie, fair points, and we'd rather hear them straight.

There's no charger in the box on purpose: it cuts waste, and most people already have a USB-C phone charger, which is the best thing to use. We'd steer clear of laptop chargers, as they can push too much power into the battery.
It shouldn't get very hot on charge, though, so please drop us a line at support@nosaint.co or via the chat on nosaint.co so we can look into it.

The lights turn yellow when a pod runs low, and we've passed your feedback on the black pods to the product team.
- Team NO SAINT

Noté 5 sur 5 étoiles

Great customer service

I had issues which were sorted quickly, my support staff named (Dee) was very friendly and helpful and I was satisfied with the support I received.

30 septembre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Thanks, Hais. Sorting things quickly is the job, and it's good to know it showed.
We'll make sure Dee sees this!
-Team NO SAINT

Noté 5 sur 5 étoiles

5 Stars

The order arrived quickly and was well packed.

Had a couple of issues with the vaporiser however customer services are fantastic and have sorted it out in less than 12 hours.

Had a fun chat with Dee over email. Fantastic company and staff.

30 septembre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Dan, under 12 hours, we'll take that!
Sorry the Vaporiser gave you trouble in the first place, and thanks for being good company over email. We'll pass this on to Dee.
- Team NO SAINT

Noté 1 sur 5 étoiles

Wouldn’t bother

Had one try of the vape and it broke

29 septembre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Olivia, broken after one try isn't acceptable, and we're sorry.

Drop us a line at support@nosaint.co or via the chat on nosaint.co with the name or email on your order, and we'll put it right.
- Team NO SAINT

Noté 1 sur 5 étoiles

Packed in within 1 day

Had a free vape & 4 packs of pods for a trial, grateful for that. Tried it after work the day it arrived, lovely flavour, few puffs in the morning & it packed in. Fully charged, tried another pod, reset it, tried everything that was suggested online. Emailed but no reply. I didn't expect a replacement, some advice may have been helpful, i'm glad I didn't buy it.

20 septembre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

We're sorry on both counts: the device shouldn't have stopped after a day, and you should have heard back when you emailed. That one's on us.

One thing worth a try: insert and remove the pod five times quickly, in one motion. If the lock had kicked in, the lights will turn green. If not, email support@nosaint.co with 'Trustpilot' in the subject, or use the chat on nosaint.co, and we'll get it sorted.
- Team NO SAINT

Noté 5 sur 5 étoiles

no saint is a amazing company I…

no saint is a amazing company I originally had a referral and had a vape and pods free the flavours are fresh and light. and although I had problem with my vape they have sent me a new one free of charge plus dee the woman who delt well my problem was amazing professional and very kind thankyou no saint and Dee

22 septembre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Alexandra, thank you. We're glad we could put things right and that the pods are to your taste. Dee will be very happy to read this!
-Team NO SAINT

Noté 1 sur 5 étoiles

This is seriously the worst vape device…

This is seriously the worst vape device I have ever had in my whole vaping career and I've been vaping for 16 years the device keeps connected to your phone secondly the child lock keeps coming on automatically and will not turn off I would advise anybody that is looking at these to avoid these like the plague as mine has been that very very unsuccessful very annoying and very unacceptable I would recommend that people avoid these like the plague seriously this is the worst vape device I have ever had if I could rate it less than one I seriously would

18 septembre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Neil, thanks for telling it straight, and sorry it's been this frustrating.

The lock is usually set off by fiddling with the pod, and the same move undoes it: insert and remove the pod five times quickly, in one motion, and the lights turn green.

The phone connection is the NFC Magic Tap, which wakes up when the Vaporiser touches your phone, so keeping them separate stops it.

If the lock still won't release, drop us a line at support@nosaint.co or via the chat on nosaint.co and we'll get it sorted.
- Team NO SAINT

Noté 5 sur 5 étoiles

There a good vape id like more pods bt…

There a good vape id like more pods bt find there a bit expensive foe one pod

20 septembre 2026
Avis spontané
Logo de NO SAINT

Réponse de NO SAINT

Thanks, David. Glad you're enjoying it, and we've noted your point on pod pricing and passed it on.
- Team NO SAINT

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus