Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I found Nous through snoop, they compared rates that i am currently paying to better rates for my usage. I was guided through the whole process of switching my energy supplier. It was simple, efficien... Voir plus

Noté 5 sur 5 étoiles

Used Nous for the first time after seeing it all over my Instagram. I'm typically very good at managing my bills and changing onto providers, but had actually forgotten about my electricity & gas rene... Voir plus

Noté 3 sur 5 étoiles

Seems like a good idea, however, it offered me a new energy plan which would cost £40 a month more (after uploading my bills so it had the comparison), then suggested I could save on my mobile bill b... Voir plus

Noté 5 sur 5 étoiles

Amazing service, takes the hassle out of everything. Team are very supportive and responsive and even provide guidance on services they don't yet offer. Really impressed

À propos de l'entreprise

Écrit par l'entreprise

We're helping households get smart and stay vigilant to the cost-of-living crisis.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

480 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nous is so easy you don’t have to do…

Nous is so easy you don’t have to do anything, it does it all for you and saves you money! So happy with the service. You also receive what’s app updates. Very good value for money.

15 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy and efficient

I came across this site and it was simply and clearly laid out. So I used it and everything has been done exactly as they said it would. I am very pleased!

15 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Everything went very smoothly.

Everything went very smoothly with the first swap over of energy and am looking forward to swapping broadband and mobile very soon.Very efficient,easy to contact and kept me informed of every move.Thankyou Nous for great savings.

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

​I don’t usually write reviews

​I don’t usually write reviews, but Nous has genuinely earned this one. I was skeptical about how much they could actually do, but they’ve managed to slash my monthly outgoings significantly.
​The biggest wins were on my phone bill and energy costs. They identified much better deals than I was able to find on my own and handled the heavy lifting of the switch. It’s such a relief to know I’m no longer overpaying just because I didn't have the time to sit on hold or compare a hundred different rates.
​What I loved:
​Ease of use: The platform is intuitive and does the hard work for you.
​Transparency: No hidden fees or "gotcha" moments—just clear savings.
​Peace of mind: It feels great knowing my household bills are finally optimized.
​If you’re looking to get your finances in order and stop the "loyalty tax" on your utilities, I cannot recommend them enough. It’s easily saved me hundreds of pounds already!

12 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend!

I’ve been using Nous for a few years now and have switched energy, WiFi and mobile providers with them. They make the process easy, straightforward and explain everything clearly. They’re also easy to contact and friendly. I highly recommend them.

13 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I can’t quite believe how simple and…

I can’t quite believe how simple and speedy this was. Wry little info required and they worked efficiently to sort a new cheaper tariff on an energy bill. Impressive. I will use them again and highly recommended. They keep you updated every step of the way with helpful information.

13 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Good experience with Nous

Nous made it really easy to transfer my mobile contract with only one hiccup in the process meaning I had to contact my new providers CS (which was only a slight inconvenience) overall very happy with the little involvement from my side!

10 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

AVOID

AVOID! Be warned they will start a switch without your consent! I only realised when I had a notification to say a direct debit was set up and had definitely never agreed any kind of switch with them!

Avoid and do it yourself!

7 mai 2026
Avis spontané
Logo de Nous

Réponse de Nous

Hi Kat,

Thanks for sharing your experience, and we’re sorry it wasn’t what you expected.

It sounds like when you signed up, you selected one of our savings modes where Nous finds and sorts savings on your behalf. We always provide the full details of any potential switches via email and WhatsApp in advance, so you have time to review them and let us know if you don’t want them to go ahead. Most of our customers prefer this level of automation and convenience.

Nous is designed to take the hassle out of saving money on bills. However, we appreciate this isn’t for everyone. If you’d rather handle things yourself, we also offer modes where you receive reminders and suggestions and can choose when to take action - and I can see you’ve now moved your account to Manual mode now the switch has been cancelled.

If there’s anything else we can help to clarify, you’re very welcome to contact support@nous.co and we’ll be happy to help.

Noté 2 sur 5 étoiles

Not entirely sure this saved me money…

Not entirely sure this saved me money as I got hit with leaving fees even though I was staying with the same energy company just switching. Won’t use Nous again as I could have just phoned the company and got them to change the tariff without incurring the exit fee’s.

4 mai 2026
Avis spontané
Logo de Nous

Réponse de Nous

Hi Caroline, we've been trying to reach you to sort this out - please can you get in touch via Whatsapp or email us at support@nous.co?

It doesn't sound right that you were charged exit fees as this was a tariff switch with the same supplier, so we'd like to investigate this further

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