If I could give negative stars I would, promotions seem great , but madness to try of avail of any, I've been onto the chat help multiple times to try claim my owed free bets or spins based on thei... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Terrible customer service, they’re essentially just there to pass on messages. Hardly can call it “live chat” Promotions hardly ever work properly. There are much better casinos. The awards listed... Voir plus
I have played at this casino for a few years, and their system has literally fallen apart completely. First, there were customer service agents, VIP support, and so on. Now I have been receiving the... Voir plus
Stay away from these fraudsters. They won't never let you withdraw winnings. They are withholding my 1971€ since a month and despite every requested document was provided multiple times they keep c... Voir plus
À propos de l'entreprise
- Casino en ligne
- aussi dans
- Agence de paris
À propos de Novibet
Écrit par l'entreprise
About us
Novibet has established itself as one of the best new online bookmakers in the Ireland, delivering first-rate sports betting odds and unforgettable casino action to our ever-growing customer base. We are fully licensed and regulated and committed to ensuring our customers gamble in a safe and secure environment.
Our state-of-the-art casino boasts over 2000 exciting casino games as well as the blackjack, poker bingo and roulette classics, all of which can be enjoyed at home or one the go via our mobile and tablet sites.
Novibet also shares its customers’ passion for sports. Our sportsbook makes it easier than ever to bet on top sporting events from around the world thanks to our innovative in-play coverage, unique promotions and wide range of sports on offer.
Coordonnées de contact
PO Box 227, Clinch's House, Lord Street , IM99 1RZ, Douglas, Île de Man
- +44 7476 547170
- support@novibet.ie
- novibet.ie
Information importante
1,6
Mauvais
374 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very bad throughout.
Very bad throughout.
It took months to open an account, as their system glitched and won't allow me to log in. Although I didn't follow up as there are many excellent casinos out there, they managed to fix the issue whatever it was. and at my first deposit, it didn't go through but the money was already debited from my account I had to go and waste time with their customer service to get the money refunded. then the next time which was my first time ever playing which is just a test of their withdrawal speed, I usually play big they are asking for unending documents which I uploaded at the opening of the account l always do via the casino's automated KYC, of course, they won't use that and had to manually upload everything including pictures of the card used just to come back to me and see oh " you covered digit 5 and 6 which you shouldn't" clowns. closing the account never to play there again.
5 mai 2023
Avis spontané
Can't Cashout anymore after a partial cashout that is ROBBERY
A couple of weeks ago the app was the best I ever used but now I regret ever saying that... I partially cashed out on a acca as I wanted to do a separate bet thinking my cash out option would still be available... but no it wasn't as I write this my acca is doing well and I can't win money off it because I can't cashout novibet I have to admit your customer service person named Beatrice C. Is incredibly useless to help me with my case... all other apps such as quinnbet bet365 boyles sports etc give you a cashout option after partially cashing out because there is still the persons money on the bet so basically you are kind of robbing your customers it's unreal it really is I hope you can fix this issue
29 avril 2023
Avis spontané
Very helpful company especially with…
Very helpful company especially with queries I had about different things. Very quick to resolve matters.
18 avril 2023
Réponse de Novibet
Dear Roger,
Thank you for your kind words about our services! Your review means a lot to us and lets us know we’re on the right track!
Found this site very easy to use…
Found this site very easy to use excellent customer support fantastic range of games there is something for everyone no matter what games your into great bonuses compared to other sites around great site very happy with it
19 avril 2023
Réponse de Novibet
Thank you for your kind words, Martin. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit.
No best odds guarantee and very slow payouts
Payouts can be very slow for horse racing. Sometimes 30-45 mins after race results. Every other site is instant. Also, every other betting site gives best odds guaranteed on horse racing. This is the first betting site I’ve come across that doesn’t offer this, which is shockingly bad! And this is the main reason I’m leaving this site very soon. The slow payouts are a close second to this
20 avril 2023
Réponse de Novibet
Dear Ilona,
We're so happy to hear that you had a great experience on our website. Have a wonderful day!
Excellent odds and magnificent customer…
Excellent odds and magnificent customer service. Simply the best
13 avril 2023
Réponse de Novibet
Thanks, MAGDALENA! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at Novibet receives your feedback – they’ll be thrilled to hear your kind words.
It just takes too long
It just takes too long. The system was down for scheduled update(in the middle of the day seem wrong to do it then, though it was probably something else)
chat wasnt working and the email is way too slow
19 avril 2023
Feedback
Good price’s some fun free games however be careful when buying special offers there are lots of terms and conditions and there website is ackward for horse racing when trying to place each way bets it doesn’t allow you place each way bets on golf so for the time being my advice would be use it mainly for football betting
20 avril 2023
Réponse de Novibet
Hello Sergiu! Thank you for taking the time to share your experience with us! Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you.
Sick of this betting site
I am sick of this betting site. Any time I am withdrawn money back to my bank account there is always a problem and I have to constantly get in touch with customer support. Novibet have all my bank details but I am always having problems. Stay away from this betting company.
14 mars 2023
Very good fantastic
10 mars 2023
Réponse de Novibet
Dear Andreea Teodora,
Thank you for your kind words about our services! Your review means a lot to us and lets us know we’re on the right track!
Réponse de Novibet
Hello Patricia, thank you so much for your positive feedback! We are thrilled to hear you enjoyed our services.
Réponse de Novibet
Dear Sandu,
Thank you for your kind words about our services! Your review means a lot to us and lets us know we’re on the right track!
Réponse de Novibet
Dear Andy,
Thank you for your kind words about our services! Your review means a lot to us and lets us know we’re on the right track!
Very professional
28 mars 2023
Réponse de Novibet
Dear Keith Lace,
Thank you for your kind words about our services! Your review means a lot to us and lets us know we’re on the right track!
Novibet is an excellent Casino
Novibet is an excellent Casino, I'm loving the screen for fun...
28 mars 2023
Réponse de Novibet
Thanks, Luciano! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at Novibet receives your feedback – they’ll be thrilled to hear your kind words.
Réponse de Novibet
Dear denis dowd,
Thank you so much for your kind words. In Novibet, we work hard to meet expectations like yours and we’re happy to hear that we hit the mark for you!
Réponse de Novibet
Dear Marinescu, it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you, for your kind words and have a great day!
Thank you I like that
22 mars 2023
Réponse de Novibet
Dear Sergejs,
We're so happy to hear that you had a great experience on our website. Have a wonderful day!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.