Bill is auto pay, but my service was disconnected. Every 2 to 3 months you get the run around. The absolute worst!!! NO CUSTOMER SUPPORT!!!! Xfinity will sign you up, but will not help with issues. Ru... Voir plus
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Lisez les avis des autres
RWG cust services did not respond to my enquiery, but NOW cust service did so (via my mobile), and quickly, twice. First prob:- dreaded 'call forwarding' mssg. David patiently talked me (a non-tec... Voir plus
L'entreprise a répondu
Mark is a wonderful person who help me a great deal to sort out my issue with ease and patience. Now mobile must be very proud to have a staff member like him on their customer support team.
L'entreprise a répondu
1) No more bundles option 2) Customer account options not controlling on website 3) Customer cannot see bundles remainings - no request option 4) No phone application 5) Cannot talk on 4G/LTE... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
A mobile network that talks your language, the language of NOW.
Coordonnées de contact
Studio 2, Anchor Brewhouse, 50 Shad Thames, SE1 2LY, London, Royaume-Uni
- 02078717669
- hello@nowpayg.co.uk
- nowmobile.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Highly recommend Now Mobile
excellent customer service, reliable network with 5G - backed up by EE network. I recently joined Now mobile and had no issues so far. I would highly recommend Now Mobile.

Réponse de Now Mobile
When will you get wifi calling
Hi now mobile I have poor no signal at home 1 bar when will you have WiFi calling poor signal no data Internet connection

Réponse de Now Mobile
Reliable network, great data packages.
Great, reliable provider! Been with them for the last 8 years, never had a fault!

Réponse de Now Mobile
Error Regarding first SIM sent
I did not receive the first SIM card when I ordered online. After 15 days I contatced the Customer Services and Ismail kindly ordered a replacement, that arrived in 5 working days and also refunded me the £4.50 from the original purchase. Also as a gesture of goodwill I was give a £5 credit for the inconvenience, which was very helpful. The customer service are very quick to resolve any issues with automated online ordrering and very courteous and will go the extra mile. Apart from this slight glitch (which was not any one person's fault) the service is second to none and highly reccomended as a service provider.

Réponse de Now Mobile
Sims don’t arrive, yet they charge you in advance..
Paid £10 for a plan in advance (before the sim even arrived) and lo and behold, no SIM card turned up. Doesn’t appear to be the first time this has happened looking at other reviews. During this wait time, I had to keep paying my current provider for another month, so was out of pocket. I had to ask now mobile for a refund and cancel the switch over.
Now mobile: you need to do what giff gaff does and send the SIM cards to your customers BEFORE they register them and post sims in good time! i.e within 2-3 days! Stupid system

Réponse de Now Mobile
Amazing Support.
As always, Ismail has given me fantastic support to over the months and is a valued member of Now Mobile.

Réponse de Now Mobile
Fast and efficient network
Have been using now mobile for over 1 year now. It’s an amazing network where it provides fast and efficient service to my mobile phone. I prefer the option of the bundles which are always on great offers, to being on a yearly contract.

Réponse de Now Mobile
Now mobile is good company and easy to…
Now mobile is good company and easy to top in shop but not every shop have now mobile top up, thanks to all now mobile staff.

Réponse de Now Mobile
1 year in, no complaints
Been using for a year and have had no issues. I needed support in the first few days getting setup but the reply was fast and the service was helpful. Unexpectedly great considering the price!

Réponse de Now Mobile
I have been using nowmobile for almost…
i have been using nowmobile for almost 10 years but since lost my number that end with 4412 I was not able to get another number. I will like to have another number id possible.

Réponse de Now Mobile
Reliable Service
I subscribed to Now Mobile network in 2014, and to date I have found their services quite reliable. Strong signal, competitive rate to Nigeria, reliable customer service. I use their services only for international calls and have found that this has helped me keep my international phone costs under control.

Réponse de Now Mobile
Topping up online is a nightmare with a…
Topping up online is a nightmare with a voucher number, even worse when trying to renew bundle. Website constantly shows error, when trying to renew a bundle, cannot renew through the helpline either, no option to do it either on your online account. Old number is still showing on my account despite porting in a different number, which then is showing no account information whatsoever.
I really liked this mobile operator, but now they are making things so difficult I am seriously thinking of leaving, saying that I cannot even do that because i get invalid number when requesting a pac code, I am not calling customer services everytime I need to renew a bundle this is pathetic, do not choose this operator. It's shocking and the customer service agents on the phone can hardly speak English and cannot understand them. Had enough with this.

Réponse de Now Mobile
Now Mobile, reliable, trustworthy
Those days really hard to find and good and reliable and customer service some of them have to wait 30 to 60 minutes just to talk 2 minutes but I finally found now mobile where customer service and support unbelievable specially with ismile young’s he help every time I face or issue with my service he fix the issue within 1 hours, I recommend if you are looking for cheap and trustworthy now mobile best at this cost crisis living.

Réponse de Now Mobile
Nice one
I use Now Mobile more than ten years, They been better and better, it used to bad signal and the data not good, but now is excellent!

Réponse de Now Mobile
Well worth it
I have pay as you go sim ,the rates for international calls are very reasonable that's why I use it for international calls and save money.

Réponse de Now Mobile
Always helpful and Goodcservice
Always helpful when I call them and they never send too many emails pestering me. The service on the phone is good and they offer a good range of services.

Réponse de Now Mobile
I have been using Now Mobile to make…
I have been using Now Mobile to make international calls for over 10 years. Their prices and rates are reasonable.

Réponse de Now Mobile
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