Rahul and Shawn specifically and rest out team work like butter was able to have my system up and running in no time and patience in solving the problem
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Lisez les avis des autres
It was great experience. She is very polite and good nearly more than 1 and half hour she is online and guide me how I fix my system but still she not panic and rude really first time I m satisfied wi... Voir plus
L'entreprise a répondu
Few days we had a problem with our computer I wasn't here and the older gentleman was here and he didn't speak greatest English and he was still able to talk to Rahul Singh in Hindi to be able to re... Voir plus
L'entreprise a répondu
Rahul is an excellent customer service rep. Whenever we have any issue he is the one who helps us. Will definitely give him 10 stars if I can. Thank you Rahul for your help and always be there for us.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The ultimate Point of Sale solution for your business. The NRS POS+ bundle comes with everything you need to run your store including a set of reliable hardware & state-of-the-art software with store management tools to help your business grow!
Coordonnées de contact
Broad Street 520, 07102, Newark, Etats-Unis
- 8002150931
- teresa.valdes@idt.net
- nrsplus.com
4,7
Excellent
490 avis
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The support from Sindy Garcia was EXCELLENT
The support from Sindy Garcia was excellent, she help me a lot with my issue
5 juillet 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review, Luis! We're glad to hear that Sindy was able to assist you. We strive to provide quick and efficient customer service to our customers!
It was good experience with swarupa
It was good experience with swarupa. She is excellent in fixing my issues regarding pos system.
29 juin 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review, Gurkirat! We're so glad to hear that Swarupa was able to assist you. Don't hesitate to reach out if you have any questions!
Suuarupa thank you you much for help me
Suuarupa thank you you much for help me
22 juin 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review, Hasham!
We're glad to hear that Swarupa was able to assist you! Don't hesitate to reach out if you have any questions!
Rahul ext 1239 was able to help me…
Rahul ext 1239 was able to help me solve the problem with Petro side and usually every time
I call he’s the one that answers.
I would recommend they need to be open from 5am-10pm 7days a week.
16 juin 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review, Avi! We're glad to hear that Rahul provided you with excellent customer service. We value our customers and appreciate your feedback. Please don't hesitate to call us if you have any questions!
Rahul is very excellent service finish…
Rahul is very excellent service finish fast really help full person his extension 1239
100% SETI’s five
June 16/26. 9:30 am
16 juin 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review, Kartik! We're glad to hear that Rahul was able to assist you!
Saad from Nrs pos had one of the best…
Saad from Nrs pos had one of the best customer service and was able to fix a problem that I’ve been dealing with for the past month this guy deserves a raise I’m very pleased.
10 juin 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review, Aya! We strive to provide excellent customer service, and we're glad to hear that Saad was able to provide this for you!
Syndy great job
8 juin 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review, Cameron! We're glad to hear that we were able to provide you with excellent customer service!
Réponse de National Retail Solutions
Thanks for the review, Zafer! We're glad to hear that Darcy was able to assist you!
CINDY WAS VERY HELPFUL AND SO NICE
1 juin 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review, Jose! We're glad to hear that Cindy was able to provide you with excellent customer service!!
Very satisfied…
Very satisfied…. Very polite with customer
Service provided by
NRS employee Miss Swarupa
27 mai 2026
Avis spontané
Réponse de National Retail Solutions
We're glad to hear that Swarupa provided you with excellent customer service! Thanks for the review!
System Reinstalled
I would like to appreciate the support provided by Saad alam khan during the system re-installation process. He was very patient, calm, and polite while guiding me through each step. The explanations were clear and easy to follow, which made the entire experience smooth and stress-free.
Even though I had to report the same issue multiple times, Saad never made me feel hesitant or uncomfortable. He handled everything professionally and remained supportive throughout. Truly a great support experience.
19 mai 2026
Avis spontané
Réponse de National Retail Solutions
We understand the importance of having systems in place to decrease the chances of disruptions in your daily flow of business. We're glad to hear that Saad was able to assist you with every step of the way. Please don't hesitate to reach out if you have any questions or concerns. Thanks for the review, Dan!
Great costumer service by rahul singh…
Great costumer service by rahul singh ext 1239.
19 mai 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review, Gurpreet! We're glad to hear that Rahul was able to provide you with excellent customer service!
Mr rahul Singh , fast service , quick fix , nice to talking . Thanks for help
Mr rahul Singh . quick fix problem , very kind, nice talking to you , thanks for your help.
19 mai 2026
Avis spontané
Réponse de National Retail Solutions
We strive to have quick and efficient customer service, and we're glad that this was the experience Rahul provided for you! Thanks for the review!
Erik from pos support was awesome and…
Erik from pos support was awesome and great we talked to over 6 different people and they all just seemed confused and didn’t know what they were doing. Erik was awesome with us and i am very satisfied with his service and the way he assisted me thank you erik.
12 mai 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review, Freddy! We value our customers and we're glad to hear that Erik was able to assist you with your concerns. We appreciate your feedback because it aids us in bettering our systems. Please give us a call anytime Mon-Fri at 973-438-3144 with your questions or concerns!
Sindy Garcia was very helpful while…
Sindy Garcia was very helpful while getting my register working again
8 mai 2026
Avis spontané
Réponse de National Retail Solutions
We're glad to hear that Sindy was able to assist you with your concern! We understand the importance of having quick and efficient customer service so your business does not have any disruptions. Please don't hesitate to reach out if you ever have any questions or concerns. You can reach us Mon-Fri at 973-438-3144. Thanks for the review!!
Réponse de National Retail Solutions
¡Gracias por la reseña y por mencionar a Sindy!
My Experience with National Retail…
My Experience with National Retail Solutions has been frustrating and disappointing. this has been one of the worst business decision I've ever made. while the National Retail Solution is unreliable, overprice, and far from the "easy, all-in-one POS solution", it claims to be. It falls short in several important areas.
Customer support is even worse. Getting help is difficult, responses are slow. and when you finally do reach someone, the issue often isn't resolved. for something as critical as a payment system, that level of support is unacceptable.
On top of that the pricing is misleading, what looks affordable at first quickly turns into a pile of extra fees, and you don't get nearly enough value in return.
Overall, I strongly regret choosing NRS. It's frustrating to use. poorly supported, and not worth the money. i would not recommend it to anyone running a serious business.
5 mai 2026
Avis spontané
Réponse de National Retail Solutions
Hi, Mehul!
Our specialized teams have attempted to reach you and have been unable to leave a voicemail due to a full mailbox. Please give your representative a call or call us at 973-438-3144, Mon-Fri, so that we can ensure that the contact information we have in your profile is the most current. We are transparent about our pricing and are committed to resolving your concerns. Please give us a call so we can come to a resolution together!
as pos system is okay but customer care
as pos system is okay but customer servicers it is no good at all and waiting time on call too long and sometime no one answer and too much fee for service I keep calling and I have to many case numbers , your company still my money
1 décembre 2025
Avis spontané
Réponse de National Retail Solutions
Hi Hany!
We have experts investigating your concerns. We will be reaching out so that we can come to a resolution together! We strive to treat our customers like NRS family, so we will be following up with you to ensure resolution!
Swarupa 0819 help me a lot from…
Swarupa 0819 help me a lot from starting to replace my pos screen to installing it getting my back up data and as well as fixing my card system very polit, helping and solution on point thank you
28 avril 2026
Avis spontané
Réponse de National Retail Solutions
We strive to provide quick and efficient customer service so that there are no disruptions to your business. We're glad to hear that Swarupa was able to assist you with your concerns! Thanks for the review, Rashmika!
She's so nice halp us for my pos
She's so nice halp us for my pos
I like to talk with
28 avril 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review! We strive to provide efficient customer service, and we're glad to hear that this is the experience you received!
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