Rahul and Shawn specifically and rest out team work like butter was able to have my system up and running in no time and patience in solving the problem
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Lisez les avis des autres
It was great experience. She is very polite and good nearly more than 1 and half hour she is online and guide me how I fix my system but still she not panic and rude really first time I m satisfied wi... Voir plus
L'entreprise a répondu
Few days we had a problem with our computer I wasn't here and the older gentleman was here and he didn't speak greatest English and he was still able to talk to Rahul Singh in Hindi to be able to re... Voir plus
L'entreprise a répondu
Rahul is an excellent customer service rep. Whenever we have any issue he is the one who helps us. Will definitely give him 10 stars if I can. Thank you Rahul for your help and always be there for us.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The ultimate Point of Sale solution for your business. The NRS POS+ bundle comes with everything you need to run your store including a set of reliable hardware & state-of-the-art software with store management tools to help your business grow!
Coordonnées de contact
Broad Street 520, 07102, Newark, Etats-Unis
- 8002150931
- teresa.valdes@idt.net
- nrsplus.com
4,7
Excellent
490 avis
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ONE OF THE WORST CUSTOMER SERVICE.
ONE OF THE WORST CUSTOMER SERVICE.
THEY KEPT CHANGING YOU EVEN YOU HAVE NO SERVICE. WHEN CALLED, THEY KEPT TRANSFERRING TO DIFFERENT DEPARTMENT.
HORRIBLE COMPANY
20 avril 2026
Avis spontané
Réponse de National Retail Solutions
Hi!
We strive to provide quick and efficient customer service! Please contact us at 973-438-3144, Mon-Fri, so that we can address your concerns and come to a resolution together.
Réponse de National Retail Solutions
Thanks for the review, Amit! We strive to offer the best customer service, so that there are no disruptions in the growth of your business!
Réponse de National Retail Solutions
¡Gracias por la reseña! ¡Nos esforzamos por brindar el mejor servicio al cliente!
Réponse de National Retail Solutions
¡Gracias por tu reseña, Yaniset! Nos esforzamos por ofrecer el mejor servicio al cliente, ¡y nos alegra saber que Sindy pudo brindártelo!
His name Rahul Singh ext 1239 he helped…
His name Rahul Singh ext 1239 he helped me and he give execilant service and solve my problem yesterday April and call back again for ask everything ok
6 avril 2026
Avis spontané
Réponse de National Retail Solutions
We strive to treat our customers like NRS family! We pride ourselves on offering products and services that best aid in the growth of your business. We're glad to hear that Rahul was able to assist you with your concerns. Thanks for the review!
she was very helpfull
she was very helpfull, understand problem quick and solve faster then i thought .
31 mars 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review! We strive to provide quick and efficient customer service, so there are no disruptions to your business. We're glad to hear that this is the experience you were provided!
Réponse de National Retail Solutions
Thanks for the review, Navraj! We strive to provide quick and efficient customer service, and we're glad to hear that Rahul was able to provide this for you!
Excelente servicio y ayuda de la…
Excelente servicio y ayuda de la señorita Sindy!
27 mars 2026
Avis spontané
Réponse de National Retail Solutions
Nos esforzamos por brindar un excelente servicio al cliente, y nos alegra saber que Sindy pudo ofrecérselo. ¡Gracias por su reseña!
Réponse de National Retail Solutions
Thanks for the review! We're glad to hear that Swarupa was able to assist you!
Rahul singh is helpful person
Rahul singh is helpful person, very good experience with rahul singh
18 mars 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review, Garry! We're glad to hear that Rahul was able to assist you!
Thank you for Sendy for your great…
Thank you for Sendy for your great support and patience. You been super helpful
18 mars 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review, Wajdi! We strive to treat our customers like NRS family!
Rahul Singh ext 1239
Rahul Singh ext 1239
Give 5 stare Service to recover my Nrs system
Thanks a lot
17 mars 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for your review! We're glad that Rahul was able to assist you with your recovery! We strive to provide services that aid in the growth of your business!
Réponse de National Retail Solutions
Thanks for the 5 stars, Robin!
Terrible company and customer service
The worst company i have ever dealt with. They constantly have problems. I have had 2 business set up with them for almost 7 years and the tech support is useless most of the time. I have had inventory issues where for almost 3 months no inventory was being tracked and then I had to audit my whole store of over 3000 items to correct the issue. When I asked at least not to pay my $99 for the month that the system was down they said you are renting the license and that has nothing to do with if the cloud is working or not. I run my business remotely and I have been logged out of my app and the portal for almost 2 weeks and counting. This has happened several times before but never this long. I always hear my ticket is high priority and I will get a call back from a technician but in 7 years with this mickey mouse company I have not received one call back or ever successfully got a hold of a manager. Looks like I'm going to have to bite the bullet and spend $4,000 to buy a pos from a different company that works and cares about their customers and their businesses
7 mars 2026
Avis spontané
Réponse de National Retail Solutions
Hi Brian,
Our development team is looking into your account to see what the cause of your inventory issues is. There are usually quick fixes for these technological issues. However, we apologize for the inconvenience that you have experienced. We strive to provide customer service that is quick and communicative. Give us a call at 973-438-3144, Mon-Fri, so we can gather more information on your account and come to a collective resolution. We value you and appreciate your feedback.
Réponse de National Retail Solutions
We're glad to hear that David was able to assist you with your concerns! Thanks for the review!
STAY AWAY FROM THIS COMPANY
STAY AWAY FROM THIS COMPANY. Worst service ever! A lot of hidden fees and they don’t send the batch when they’re supposed to and it’s always missing! I highly recommend you stay away from this company if you want to avoid the stress and the headaches. Also the way they deposit the batch is confusing and frustrating. Do yourself and mental health a favor and stay away from this company
11 février 2026
Avis spontané
Réponse de National Retail Solutions
Hi Essa!
We have sent your concerns to the Pay Team here at NRS. We pride ourselves in full pricing transparency and we value your feedback. Please feel free to contact us at 973-438-3144, Mon-Fri, so that we can come to a resolution together!
Name Rahul Singh
Name Rahul Singh
Etn no 1239
Had a very good and knowledgeable discussion
11 février 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review! We're glad to hear that Rahul was able to assist you!
rahul singh such a great person really…
rahul singh such a great person really helpful his ext 1239
4 février 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review, Ajay!! We're glad to hear that Rahul was able to assist you!
SWARUPA MADEM
SWARUPA MADEM
It help me lot out of my NRS Software issue. I am Thankfully to Her.Its doing Amazing Work today I am So Happy to solve My Issue
28 janvier 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review, Minesh! We strive to offer the best products and services to our customers. We're glad to hear that Swarupa was able to assist you with your concerns and make sure everything is running smoothly!
Had no problem rahul singh help me with…
Had no problem rahul singh help me with my problem and was very helpful
21 janvier 2026
Avis spontané
Réponse de National Retail Solutions
Thanks for the review, Kush! We're glad that Rahul was able to assist you with your concerns. We value your feedback, so please don't ever hesitate to reach out!
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