Rahul and Shawn specifically and rest out team work like butter was able to have my system up and running in no time and patience in solving the problem
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Lisez les avis des autres
It was great experience. She is very polite and good nearly more than 1 and half hour she is online and guide me how I fix my system but still she not panic and rude really first time I m satisfied wi... Voir plus
L'entreprise a répondu
Few days we had a problem with our computer I wasn't here and the older gentleman was here and he didn't speak greatest English and he was still able to talk to Rahul Singh in Hindi to be able to re... Voir plus
L'entreprise a répondu
Rahul is an excellent customer service rep. Whenever we have any issue he is the one who helps us. Will definitely give him 10 stars if I can. Thank you Rahul for your help and always be there for us.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The ultimate Point of Sale solution for your business. The NRS POS+ bundle comes with everything you need to run your store including a set of reliable hardware & state-of-the-art software with store management tools to help your business grow!
Coordonnées de contact
Broad Street 520, 07102, Newark, Etats-Unis
- 8002150931
- teresa.valdes@idt.net
- nrsplus.com
4,7
Excellent
490 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Very helpful and patient
Very helpful and patient, got my NRS back up and running perfectly thank you so much
30 octobre 2025
Avis spontané
Réponse de National Retail Solutions
We strive for excellent customer service, and we're glad this is what you're being provided! Thanks for the review!
Réponse de National Retail Solutions
Thanks for the review, Sunita! We're glad Rahul was able to assist you!
Muchas gracias Cindy garcia por…
Muchas gracias Cindy garcia por ayudarme a solucionar mi problema com mi pos muy bien servicio
22 octobre 2025
Avis spontané
Réponse de National Retail Solutions
Nos alegra que Cindy haya podido ayudarte con tu POS. ¡Esperamos que NRS siga siendo la mejor opción para tu negocio! ¡Gracias por tu reseña!
Réponse de National Retail Solutions
Thanks for the review! We're glad Sindy is providing you excellent customer service!
Customer Service Regarding Tobacco Program
Another issue today with tobacco programs not working correctly.Specifically, my Altria discounts not working at the register.When I called for service, they blamed it on altria and told me to contact them directly. Ridiculous, that I pay NRS to manage my tobacco program, and I have to call and find out what's going on and fix the problem myself. I find that totally unacceptable what am I paying for. When I did call, I was told that the problem is specifically with NRS and usually it is I have had these issues in the past, and NRS always say the same thing it's not their fault. I honestly don't care whose fault it is.I just want the problem fixed.So my customers can get the discounts and I can sell cigarettes that competitive prices. Receive the phone call later on from n.R.S asking me what the issue was, I explained it again.They put me on hold for 1 hour and ten minutes and then came back and told me they couldn't do anything again.
10 octobre 2025
Avis spontané
Réponse de National Retail Solutions
Hi Chris,
Thank you for bringing this to our attention! Once the issue was located, we began working on a solution for future errors. We apologize for the delay this has caused in your service. If this problem reoccurs, or if you have any feedback, please do not hesitate to contact us at 973-438-3144, Mon-Fri.
Réponse de National Retail Solutions
¡Gracias! ¡Nos alegra que Héctor te haya ayudado!
Sindy Garcia she is best help me fixed…
Sindy Garcia she is best help me fixed my problem with in five minutes 😁😁😁😁😁😁😁
14 septembre 2025
Avis spontané
Réponse de National Retail Solutions
Thanks for the 5 stars! We're glad Sindy was able to assist you!
Réponse de National Retail Solutions
Gracias por la reseña. ¡Nos alegra que Marlin haya podido ayudar!
Réponse de National Retail Solutions
Thanks for the review! We're glad Swarupa was able to provide excellent customer service!
Top tech services
Directing my review to tech support Rahul Singh. On Sunday 9/7/2025 I encountered an error on my POS. I called in and Rahul was my support and let me tell you he was the best and most efficient tech support I have received thus far. He was very patient and helpful. He was able to restore my pos within 10-15 minutes. Needless to say I had a glitch in my system that restricted use of my pos and loss of business.
Thanks Rahul
Upen Patel
10 septembre 2025
Avis spontané
Réponse de National Retail Solutions
Thank you for your feedback, Upen! We strive for top-notch, efficient products and services - and your feedback assists us in achieving this. We hope that NRS continues to be the best fit for your business. We're glad that Rahul was able to provide excellent customer service!
Réponse de National Retail Solutions
Thanks for the review! We're glad Marlin Barrios was able to assist you!
Réponse de National Retail Solutions
شكراً جزيلاً على تقييمك الكريم! نحن سعداء لأننا استطعنا مساعدتك ومساعدة عملك!
Thank you very much for your kind review! We are happy that we could help you and your business!
Very kind very patient very polite
Very kind very patient very polite
Got the issue resolved very good guidance good follow up.
5 septembre 2025
Avis spontané
Réponse de National Retail Solutions
Thank you, Syed! We’re glad the issue has been resolved. Please don't hesitate to reach out to us again if you have any further questions. We're here to help!
Réponse de National Retail Solutions
Thank you, Vijay! We’re glad Mohammad Arif provided excellent service.
Very good experience given by there…
Very good experience given by there employee swarupa
2 septembre 2025
Avis spontané
Réponse de National Retail Solutions
We’re happy to hear Swarupa gave you such a positive experience. Thanks for sharing!
PS: It’s super easy to earn $$ for referring friends to NRS. See details at nrsplus.com/refer.
Mohamed aerif
2 septembre 2025
Avis spontané
Réponse de National Retail Solutions
Thank you, Tammy! We’re glad Mohamed Aerif was able to assist you.
Swerupe was very helpful with me
Swarupa was very helpful with me. Thank you
28 août 2025
Avis spontané
Réponse de National Retail Solutions
We’re happy to hear Swarupa gave you such a positive experience. Thanks for sharing!
Very patient and gentle
Very kind, patient and gentle customer support lady Miss Maria Isabel. Really appreciate the way she explained me each and everything related to the issue I faced with my register. Thank you so much for serving me.
26 août 2025
Avis spontané
Réponse de National Retail Solutions
We’re so glad Maria was able to provide you with excellent customer care. Thank you for sharing your experience!
Connected with apurvaroy
Connected with apurvaroy
Excellent service
Very freindly
Very good experience talking to him
23 août 2025
Avis spontané
Réponse de National Retail Solutions
Thank you for your kind words! We’re glad Apurva Roy could provide you with an excellent experience.
Worst credit card company I’ve dealt…
Worst credit card company I’ve dealt with. Whenever there’s an issue or I need help I give them a call and talk to them about my problem and they say they’ll transfer me to someone else and I stay on the line for hours and they end up hanging up the call and that’s not the first time I’ve had them hang up on me, it’s multiple times and my issues are still not solved.
18 août 2025
Avis spontané
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