National Retail Solutions Avis 

490
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Rahul and Shawn specifically and rest out team work like butter was able to have my system up and running in no time and patience in solving the problem

Noté 5 sur 5 étoiles

It was great experience. She is very polite and good nearly more than 1 and half hour she is online and guide me how I fix my system but still she not panic and rude really first time I m satisfied wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Few days we had a problem with our computer I wasn't here and the older gentleman was here and he didn't speak greatest English and he was still able to talk to Rahul Singh in Hindi to be able to re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rahul is an excellent customer service rep. Whenever we have any issue he is the one who helps us. Will definitely give him 10 stars if I can. Thank you Rahul for your help and always be there for us.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipements Eftpos
  2. aussi dans
  3. Services aux entreprises

Écrit par l'entreprise

The ultimate Point of Sale solution for your business. The NRS POS+ bundle comes with everything you need to run your store including a set of reliable hardware & state-of-the-art software with store management tools to help your business grow!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

490 avis

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4 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(490)

101 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Worst credit card/ register company

Worst credit card/ register company I’ve been a businessman for over 15 years and never had I had any problems with my other credit card company until I got a register with NRS. I had problems with the money that was going into my bank account it showed a whole different amount than what it showed on the register and it was missing. I called them multiple times to get it fixed and they said they were going to fix it. 4 weeks later and I still have the same problem every time I call they just hang up and don’t solve the issue. I’m sick and tired of calling them everyday and still not get anything solved and even when asking for a supervisor they won’t let you talk to one, they say they’ll transfer the call but they just end up hanging up.

18 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Best customer service

Best customer service! I don’t remember the gentleman name but I appreciate his patience through this process. It’s took us 40 mins to resolve and he didn’t put me on hold, he was responsive and kept asking me for pictures and updates on my screen.
Thank you.

18 août 2025
Avis spontané
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Réponse de National Retail Solutions

Thanks for taking the time to leave a review! We’re so glad our team stayed with you through the process.

Noté 5 sur 5 étoiles

Hey I have big issue in nrs pos today…

Hey I have big issue in nrs pos today 8-16-2025 Rahul singh is helping me out so smoothly it’s nice to recommend for good growth.. thank you Rahul singh for help

16 août 2025
Avis spontané
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Réponse de National Retail Solutions

We’re happy Rahul was able to resolve your issue smoothly, Roni. Thank you for sharing!

Noté 1 sur 5 étoiles

Disappointment

Hello,

If I had known that I would need to call over and over just to make my POS system work, I would have never purchased it.

I still do not have a portal login, and without it, I can’t do anything. Every time I call, I get transferred to the credit card integration department, where many people have no idea how the POS works.

For something as simple as making small changes or submissions, this process has become a nightmare. This feels like a betrayal of trust.

I trusted you and your company, but after paying so much, I am left frustrated. I still owe $750, and once that is done, I will cancel this service.

Shame on your company for making one business owner call so many times and still not receiving help. Enjoy the money you made from my time and frustration — it won’t last long.

I believe in God, and I know karma will take care of the rest.

— Ravi

14 août 2025
Avis spontané
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Réponse de National Retail Solutions

Hi Ravinder, we’re sorry to hear about your experience and appreciate you bringing this to our attention. We’re currently reviewing the details with our team to better understand what happened and trying to reach you at the phone number that we have on file. Please contact us at 973-438-3144, Monday–Friday, so we can address your concerns directly and work toward a resolution.

Noté 5 sur 5 étoiles

I talk with swarupa

I talk with swarupa
She is give me good response

14 août 2025
Avis spontané
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Réponse de National Retail Solutions

Thank you, William! We’re glad Swarupa could assist you.

Noté 5 sur 5 étoiles

Rahul Singh

Rahul Singh, helped me patiently through out the process of re installing the POS software and restore the data.

7 août 2025
Avis spontané
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Réponse de National Retail Solutions

Thank you, Navy! We’re glad Rahul Singh could guide you through the process.

Noté 5 sur 5 étoiles

Very helpful

Very helpful. Mohammad Aries

7 août 2025
Avis spontané
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Réponse de National Retail Solutions

Thank you, Charlene! We’re glad Mohammad Aries could assist you.

Noté 5 sur 5 étoiles

Excelente servicio me sirvió de mucha…

Excelente servicio me sirvió de mucha ayuda para activar nuestra nuevo monitor. Gracias a Marlin Barrios pudimos continuar trabajndo normal.

4 août 2025
Avis spontané
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Réponse de National Retail Solutions

Gracias, Angel! Nos alegra saber que Marlin Barrios pudo ayudarle a activar su nuevo monitor.

Noté 5 sur 5 étoiles

credit card machine changed

Last time, my credit card reader was stolen, but the staff was very kind and promptly replaced it with a new one, which helped minimize business losses. I'm very grateful. Overall, I'm very satisfied with the speed with which the process was completed.

8 juillet 2025
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Réponse de National Retail Solutions

We’re happy to hear our team could quickly replace your reader and minimize downtime. Thank you for your kind words!

Noté 5 sur 5 étoiles

Marlin barrios- La mejor de las…

Marlin barrios- La mejor de las atenciones

31 juillet 2025
Avis spontané
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Réponse de National Retail Solutions

¡Gracias, Wilmer! Nos alegra mucho que hayas tenido una excelente experiencia con Marlin Barrios.

Noté 5 sur 5 étoiles

It was great sleeking with SWARUPA she…

It was great sleeking with SWARUPA she was great help quick service

24 juillet 2025
Avis spontané
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Réponse de National Retail Solutions

Thank you, Mandeep! We’re glad Swarupa was able to assist you quickly and effectively. We appreciate your feedback!

Noté 5 sur 5 étoiles

Mohamed Arief was extremely helpful

Mohamed Arief was extremely helpful. He answered and resolved all the questions I had.

21 juillet 2025
Avis spontané
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Réponse de National Retail Solutions

Thanks, Tony! We're glad Mohamed Arief was able to resolve all your questions and provide great service.

Noté 1 sur 5 étoiles

DO NOT BUY

DO NOT BUY. Absolutely worst POS system I've ever worked with. POS is full of flaws, errors and doesn't support even basic reporting. Hardware is low quality and doesn't work even new out of box. I'm returning it within a month. They charge even though you are not using their system. Please do not get his POS, period.

15 juin 2025
Avis spontané
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Réponse de National Retail Solutions

We’re sorry to hear about your experience, Nik. We’d like to help make things right. Please call us directly at 973-438-3144, Monday through Friday, so we can assist you further.

Noté 5 sur 5 étoiles

Rahul Singh from NRS POS Support did a…

Rahul Singh from NRS POS Support did a great job helping in install/switch a new POS for a liquor store merchant. It was a seamless experience.

Rahul was professional, courteous and very customer friendly in the process.

Thank you

On behalf of Downtown Liquors

9 juillet 2025
Avis spontané
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Réponse de National Retail Solutions

Thank you! We're glad Rahul Singh made the POS switch smooth and stress-free. We appreciate your kind feedback!

Noté 1 sur 5 étoiles

Literally the worst devices and systems…

Literally the worst devices and systems extremely stupid software! They will lie and tell you that the device is for free then charge u 350 a month for 3 months after that when u are fed up with the device they will charge you another 450 dollars, this company is a complete rip off be careful.

15 mai 2025
Avis spontané
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Réponse de National Retail Solutions

We're sorry to hear about your experience, Hanna. Please contact us directly at 973-438-3144, Monday through Friday, so we can provide the best solution for your needs and assist you further.

Noté 5 sur 5 étoiles

thank you Swarupa

issues with new pos solved
thank you Swarupa

9 juillet 2025
Avis spontané
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Réponse de National Retail Solutions

Thank you! We're happy Swarupa was able to resolve your POS issue. We appreciate your support!

Noté 5 sur 5 étoiles

Satisfied with support

I was having issues with my NRS pos I called for technical support they answered me within five minutes tech name Rahul Singh ,super nice and helpful, stayed with me until the issue was completely resolved.” “Rahul was patient, clear, and didn’t rush me, even though I asked a lot of questions.” I m 100% satisfied with the technical support from NRS and especially with Rahul . I m leaving 5 start .

8 juillet 2025
Avis spontané
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Réponse de National Retail Solutions

Thank you, Ankit! We're happy Rahul Singh was able to give you all the support you needed. We’ll ensure he gets the recognition he deserves!

Noté 5 sur 5 étoiles

Muhammad Arif

Muhammad Arif

30 juin 2025
Avis spontané
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Réponse de National Retail Solutions

Thank you for your review! We’re glad Muhammad Arif was able to assist you.

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