Rahul and Shawn specifically and rest out team work like butter was able to have my system up and running in no time and patience in solving the problem
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Lisez les avis des autres
It was great experience. She is very polite and good nearly more than 1 and half hour she is online and guide me how I fix my system but still she not panic and rude really first time I m satisfied wi... Voir plus
L'entreprise a répondu
Few days we had a problem with our computer I wasn't here and the older gentleman was here and he didn't speak greatest English and he was still able to talk to Rahul Singh in Hindi to be able to re... Voir plus
L'entreprise a répondu
Rahul is an excellent customer service rep. Whenever we have any issue he is the one who helps us. Will definitely give him 10 stars if I can. Thank you Rahul for your help and always be there for us.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The ultimate Point of Sale solution for your business. The NRS POS+ bundle comes with everything you need to run your store including a set of reliable hardware & state-of-the-art software with store management tools to help your business grow!
Coordonnées de contact
Broad Street 520, 07102, Newark, Etats-Unis
- 8002150931
- teresa.valdes@idt.net
- nrsplus.com
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A répondu à 100 % de ses avis négatifs
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Worst credit card/ register company
Worst credit card/ register company I’ve been a businessman for over 15 years and never had I had any problems with my other credit card company until I got a register with NRS. I had problems with the money that was going into my bank account it showed a whole different amount than what it showed on the register and it was missing. I called them multiple times to get it fixed and they said they were going to fix it. 4 weeks later and I still have the same problem every time I call they just hang up and don’t solve the issue. I’m sick and tired of calling them everyday and still not get anything solved and even when asking for a supervisor they won’t let you talk to one, they say they’ll transfer the call but they just end up hanging up.
Best customer service
Best customer service! I don’t remember the gentleman name but I appreciate his patience through this process. It’s took us 40 mins to resolve and he didn’t put me on hold, he was responsive and kept asking me for pictures and updates on my screen.
Thank you.

Réponse de National Retail Solutions
Hey I have big issue in nrs pos today…
Hey I have big issue in nrs pos today 8-16-2025 Rahul singh is helping me out so smoothly it’s nice to recommend for good growth.. thank you Rahul singh for help

Réponse de National Retail Solutions
Disappointment
Hello,
If I had known that I would need to call over and over just to make my POS system work, I would have never purchased it.
I still do not have a portal login, and without it, I can’t do anything. Every time I call, I get transferred to the credit card integration department, where many people have no idea how the POS works.
For something as simple as making small changes or submissions, this process has become a nightmare. This feels like a betrayal of trust.
I trusted you and your company, but after paying so much, I am left frustrated. I still owe $750, and once that is done, I will cancel this service.
Shame on your company for making one business owner call so many times and still not receiving help. Enjoy the money you made from my time and frustration — it won’t last long.
I believe in God, and I know karma will take care of the rest.
— Ravi

Réponse de National Retail Solutions

Réponse de National Retail Solutions

Réponse de National Retail Solutions
Rahul Singh
Rahul Singh, helped me patiently through out the process of re installing the POS software and restore the data.

Réponse de National Retail Solutions

Réponse de National Retail Solutions
Excelente servicio me sirvió de mucha…
Excelente servicio me sirvió de mucha ayuda para activar nuestra nuevo monitor. Gracias a Marlin Barrios pudimos continuar trabajndo normal.

Réponse de National Retail Solutions
credit card machine changed
Last time, my credit card reader was stolen, but the staff was very kind and promptly replaced it with a new one, which helped minimize business losses. I'm very grateful. Overall, I'm very satisfied with the speed with which the process was completed.

Réponse de National Retail Solutions

Réponse de National Retail Solutions
Marlin barrios- La mejor de las…
Marlin barrios- La mejor de las atenciones

Réponse de National Retail Solutions
It was great sleeking with SWARUPA she…
It was great sleeking with SWARUPA she was great help quick service

Réponse de National Retail Solutions
Mohamed Arief was extremely helpful
Mohamed Arief was extremely helpful. He answered and resolved all the questions I had.

Réponse de National Retail Solutions
DO NOT BUY
DO NOT BUY. Absolutely worst POS system I've ever worked with. POS is full of flaws, errors and doesn't support even basic reporting. Hardware is low quality and doesn't work even new out of box. I'm returning it within a month. They charge even though you are not using their system. Please do not get his POS, period.

Réponse de National Retail Solutions
Rahul Singh from NRS POS Support did a…
Rahul Singh from NRS POS Support did a great job helping in install/switch a new POS for a liquor store merchant. It was a seamless experience.
Rahul was professional, courteous and very customer friendly in the process.
Thank you
On behalf of Downtown Liquors

Réponse de National Retail Solutions
Literally the worst devices and systems…
Literally the worst devices and systems extremely stupid software! They will lie and tell you that the device is for free then charge u 350 a month for 3 months after that when u are fed up with the device they will charge you another 450 dollars, this company is a complete rip off be careful.

Réponse de National Retail Solutions

Réponse de National Retail Solutions
Satisfied with support
I was having issues with my NRS pos I called for technical support they answered me within five minutes tech name Rahul Singh ,super nice and helpful, stayed with me until the issue was completely resolved.” “Rahul was patient, clear, and didn’t rush me, even though I asked a lot of questions.” I m 100% satisfied with the technical support from NRS and especially with Rahul . I m leaving 5 start .

Réponse de National Retail Solutions
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