We were on holiday in Port Macquarie when the nasal mask I had purchased in Canberra about five to six months earlier started causing breathing issues and was found to have what appeared to be black m... Voir plus
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Lisez les avis des autres
Local staff who have sound product knowledge. In particular David Carey who arranged two remote changes to settings after I contacted the 1300 phone line. David also followed up with an email after t... Voir plus
I spoke Dee why store & the man that answered phone call was very helpful in bringing cpap part from another store. The following day arrived at store & rang me to let me know the part had arrived.
Had to decide on a new Cpap machine. Reviewed my existing brand and others on your website. Considered people's reviews and chose Resumed Airsense 10. It came with some bonus items too. Great to b... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are Sydney’s trusted independent CPAP retailer NSW CPAP is Australia’s most trusted name in sleep apnea machines, masks and accessories. Our four conveniently located clinics around Sydney covering all points of the compass with 6 locations and a commitment to delivering unmatched customer care, our sleep specialists are here to help you find the right equipment to suit your needs, budget and lifestyle. Whether you are new to CPAP therapy or just looking to update your existing equipment, NSW CPAP is your one-stop-shop for quality sleep apnea machines and accessories.
Coordonnées de contact
Level 1, Suite 3, 49 Grosvenor Street, 2025, WOOLLAHRA, Australie
- 1300414190
- sales@nswcpap.com.au
- nswcpap.com.au
4,6
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 13 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service and price
Great sale price. Communication when there was a delay in one of my items, was sorted quickly and promptly delivered.
12 août 2026
Efficient service.
30 juillet 2026
I found my experience with sleep abnea…
I found my experience with sleep abnea Shop in Port Macquarie very helpful and Ben was such a big help to me on advice he checked my machine and asked about my other equipment to make sure it was working properly
Lovely person to chat with
30 juillet 2026
Had my machine for some time
Had my machine for some time . It’s always easy to get spare parts when needed.
29 juillet 2026
Always good
28 juillet 2026
Delivery service
My order of Purdoux mask wipes was damaged during shipping. I did not expect the products to be replaced; I just wanted to bring attention to the issue. NSW CPAP promptly replaced the face masks, and the order was received the next day. This level of customer service is commendable.
28 juillet 2026
The customer service was friendly and much cheaper
The customer service was friendly, informative, and very quick. It was also soooo much cheaper than our previous provider
27 juillet 2026
Réponse de NSW CPAP
Thank you for your feedback - we appreciate it! We do our best to support all customers whether online or in-store. We hope to hear or see you again for any future needs.
So cheep with a new masc i have 2 airsence 9 that are getting old so at less than half price it was a no brainer
So cheep with a new masc
27 juillet 2026
Réponse de NSW CPAP
We apprecaite your review and happy to share this with David. We're glad you had a great experience with us.
Professional Advice
My query was answered with professionalism. Very happy with service and rewards offers.
3 août 2026
Produts were better than I imagined
Produts were better than I imagined, love the memory foam mask, I'm sleeping better for it ...
6 août 2026
Always there to help you.
Your team at Port Macquarie were great. I went away on holidays. I cleaned and replaced parts before leaving home. Unfortunately I did not replace all parts and went away missing elbow to face mask. It was no problem for your staff. They had the part in stock and saved my holiday. Could not fault them. Thank you.
6 août 2026
Had the accessory I required and other…
Had the accessory I required and other information I needed.
5 août 2026
Easy to order and delivered very…
Easy to order and delivered very quickly. Great when travelling for work.
23 juillet 2026
Friendly knowledgeable service
Friendly knowledgeable service. Understood my needs and circumstances and provided a product fit for purpose
5 août 2026
Ordering and supply very efficient
Ordering and supply very efficient - but the product not so good - stopped using it because it hurt the bridge of my nose after a few days - so not using it anymore went back to the mask that just fits my nose only - the new mask should have more padding on the part that sits on the bridge of the nose - the padding needs to be larger and allow the pressure to spread out away from the nose bridge point
4 août 2026
Arrived in quick time as expected
22 juillet 2026
Prompt service and good products
Prompt service and good products. Very polite phone manner by those taking calls.
22 juillet 2026
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