Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve been very impressed with the customer service at Nu Aqua. Clint has helped me several times and has always been a pleasure to work with. We live in the mountains of Colorado in an area that is no... Voir plus

Noté 5 sur 5 étoiles

Jennifer was so helpful! I shared I was missing a piece and another failed. Before she even responded I received a notification the replacement parts were in the mail. The response came so fast and ev... Voir plus

Noté 5 sur 5 étoiles

Kim was very helpful and knowledgeable. Everything was cleared up for me and I am back on track! If he is the standard you hold your customer service folks to then congratulations, you have done a... Voir plus

Noté 5 sur 5 étoiles

Just wrapped up a chat seeking with AJ….Great customer service!!! AJ answered all my questions in a timely manner was polite & and courteous and focus on making sure of my satisfaction..due to her in... Voir plus

4,8

Excellent

TrustScore 5 sur 5

187 avis

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Aucune trace de demande d’avis

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4,8

Tous les avis

(187)

185 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Jenifer you were great!

So I was having trouble with my filter club and payment method and so I reached out and Jennifer was great help and guided me step by step on what to do it was a great experience and would definitely recommend! And she also answered all my questions I had about there other products (shower head).

18 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great tech support.

Kayla at the tech support line was incredibly helpful. Diagnosed a small problem with model changes and sent me the correct parts to solve my problem. So great to talk with a knowledgeable person.

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Clint makes things great!

Clint makes things great!
Quick, knowledgeable answers. I now know what I need to make an informed, intelligent decision on which of their products will work best for me.

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Filter Screw Cap Came Loose

I had an issue with a filter where the screw cap came loose and the granules all fell out. JENNIFER was extremely helpful, courteous, and responsive in solving my issue fully.

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

They are simply wonderful

They are simply wonderful! Great product and customer service like no other. They keep us informed of when we need new filters and make sure we receive new ones on time.

10 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Worst company ever

I hope everyone read this before to buy anything to them. They will steal your money, no solutions if they already charged you. There is no supervisors, no managers or someone in charge who can provide you a solution. If you suscribe with them, be very carefully because you’re providing your CC and they can charge you when they want. They charged me money for a filter when they don’t have stock and are expecting that we wait until they want to get the filters replacements. Also charge you more than the filter costs because they split the subscription at their convenience and not matter what you say they don’t care and there is no way as a client to communicate with the warehouse and not providing any substancial information. Definitely the worst experience I’ve ever had.

25 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service & Kindness

Jennifer is a very kind soul. She corresponded with my very swiftly and sincerely and go me a resolution to my problem very quickly. Give this woman a raise. For working fast and being extremely kind when she doesn't have to be.

3 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Straight to the Point Support

I greatly appreciate the straight forward responses and transparency that you guys follow. It makes it easy to recommend Nu Aqua when people ask about the RO system I installed

20 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Kayla was AMAZING

Kayla was wonderful to work with and was able to recommend a system based on my exact needs. She was a delight to speak with and i would recommend her to anyone! I wish we could have spoke longer. Looking forward to getting my new system.

19 février 2026
Avis spontané
Noté 5 sur 5 étoiles

These filters have made a dramatic…

These filters have made a dramatic improvement in our whole home water smell, taste and feel. The subscription service is very convenient. The customer service from Clint is wonderful—he was polite and expedient and completely resolved our issue. Thanks NuAqua

13 février 2026
Avis spontané

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