NUCO are just excellent! My daughter had an issue with a booking had the pleasure and good fortune to speak with MAEVE LOWTHER - She was just brilliant. So knowledgeable and efficient with the m... Voir plus
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Lisez les avis des autres
I’ve been on a few Nuco trips, 2x SOS and a ski trip with my uni, and enjoyed them all throughly. George our account manager is excellent, she perfectly creates a welcoming but professional atmosphere... Voir plus
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I had a nice experience with the staff member Fin who helped me with my refund. They were extremely helpful, friendly and quick to resolve the issue. My refund was sorted out much faster than I expec... Voir plus
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The NUCO reps were amazing, specifically Heidi and Jenson for the trip to Tignes, Easter 2026. They really made the whole experience fantastic and any problems we had were solved by them as soon as po... Voir plus
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À propos de l'entreprise
- Voyagiste
- aussi dans
- Vacances au ski
À propos de We Are NUCO
Écrit par l'entreprise
We Are NUCO have been getting students to the mountains since 2012. As The Home of x, we’ve helped thousands of students hit the slopes, and we’re not slowing down.
What is We Are NUCO?
We’re the student-facing arm of NUCO Travel, based in Cheadle, Greater Manchester. We organise university ski and snowboard trips to the Alps and beyond, working directly with university snowsports clubs and committees across the UK and Ireland. We handle everything from transport and accommodation to lift passes and events, so university ski trip organisers don’t have to juggle it all themselves. As part of the NUCO Travel Group, we’ve helped take over 100,000 people to the mountains to date.
What’s included in a We Are NUCO ski holiday package?
Travel and transfers
Accommodation in resort
Lift passes
A full events programme, including après-ski, club nights and festival-style entertainment
Ski and snowboard hire and lessons are available as optional extras.
Which ski resorts does We Are NUCO cover?
We run trips to resorts across France and Andorra, including Alpe d’Huez, Avoriaz, Tignes, Val Thorens, Val d’Isère, Les Deux Alpes, Méribel, Risoul and Pas de la Casa. University clubs we’ve worked with have travelled to resorts including Les Deux Alpes, Risoul, Tignes and Pas de la Casa in recent seasons. Val Thorens, one of our most popular resorts, sits within the Three Valleys, the largest linked ski area in the world.
Do you offer group ski holidays?
Group travel is our bread and butter. We work with university snowsports clubs and societies of all sizes, from a handful of committee members to trips of thousands of students. We coordinate transport, accommodation, lift passes and events under one booking, so club organisers aren’t chasing separate confirmations.
What makes a We Are NUCO trip different?
Our resort reps run the trip on the ground and, alongside our account managers, are core to the We Are NUCO experience. Every trip also includes a full events schedule, from mountain yoga to open-air festival stages.
How do I know my money’s safe?
For UK bookings, we’re ABTOT protected, so your payments are safeguarded in the unlikely event of financial failure. For bookings made in EUR, your payment is protected under a separate insurance policy arranged to safeguard customer prepayments, in line with the Package Holidays and Travel Trade Act 1995 for our Republic of Ireland customers.
Coordonnées de contact
Beech House, Gatley Road, SK8 1PY, Cheadle, Royaume-Uni
- 0161 402 3600
- info@nucotravel.com
- nuco-booking.com
4,7
Excellent
194 avis
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Give Emily a raise
What a wonderful trip! Emily R was so helpful, providing great conversation and advice. Please give her a bonus/more shifts, I promise she’s not holding me at gun point whilst I write this. Love
11 décembre 2025
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Réponse de We Are NUCO
She's done it again! Emily coming up with the goods and making sure you guys had a great trip. Thanks so much for the review Will.
Great to hear you had such a good trip, we'll be sure to pass this on to the team.
What a wonderful trip
What a wonderful trip ! room rep Emily Richards went above and beyond to make sure we were all sorted and new everything we needed to know whilst providing good chat and vibes.
6 décembre 2025
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Réponse de We Are NUCO
What a wonderful trip? That's what we love to see Rhys.
Thanks so much for leaving a review.
Your shout out for Emily will be passed on aswell so great to hear she really added to your week.
nuco
hamish was so fab as a nuco rep - def got into the spirit of the trip w us!
11 décembre 2025
Avis spontané
Réponse de We Are NUCO
Thanks for the review Annabelle, and your Hamish mention, we'll be sure to pass this on.
Réponse de We Are NUCO
So glad to hear you had such a great trip! Thanks for the review!
Georgina was a legend very helpful and…
Georgina was a legend very helpful and friendly
11 décembre 2025
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Réponse de We Are NUCO
Thanks so much for the review Claudia! We'll be sure to pass this on.
Frankie the GOAT
Frankie was so chill and friendly and loved spending time with him and was so helpful with everything. Sam was also so helpful when figuring out moving in. Had great time.
10 décembre 2025
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Réponse de We Are NUCO
Thanks so much for the review Dan! So happy to hear you had such a great time and the Frankie and Sam really added to that! Brilliant!
Georgina saved us
Georgina was the reason our trip was smooth sailing. She made us feel welcome, settled and most of all excited! We cannot wait to come back and do another ski trip!
8 décembre 2025
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Réponse de We Are NUCO
Ah Milly, that's ace and exactly what we want to see. Georgina has been mentioned before as well so we will make sure she gets a shout out.
Our reps are such an important part of your trips and our team so seeing reviews that mention them by name is really great. Thank you.
Georgina was the BEST
NUCO very helpful but our room rep, Georgina MADE my trip. Took such good care of us and helped with all our questions! Made the effort to make sure we were all ok :)
11 décembre 2025
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Réponse de We Are NUCO
That's what we love to see Sophia! Thanks so much for sharing your feedback, we'll be sure to pass this on to our rep team.
Special mention to Lucia
Special mention to Lucia - she was amazing and so helpful with making the whole trip smoother! Super sweet and had an amazing time:)
11 décembre 2025
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Réponse de We Are NUCO
Hi Raf, thanks so much for your review and shout out for Lucia! So glad to hear you had an amazing time!
Horrible company tactics
Horrible company tactics, charges 150 pound non refundable deposit, and even cancellations 5 months before aren’t refundable, they are doing this to students who barely can even afford a holiday, but just so to get a chance for a s space to the ski trip, there were never a very clear statement before payment about this deposit being non refundable, I have passport visas issues that I can no longer depart and they still tell me to sell the ticket myself, never encountered anything like that before
11 décembre 2025
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Réponse de We Are NUCO
Hi there, thank you for taking the time to leave a review. We’re sorry to see that your experience has led to a negative perception.
When you booked your trip, you chose to pay the £150 deposit to secure your place and agreed to our booking terms and conditions at the time of creating your account and making payment.
We know that ski trips are a significant expense, and we work hard to keep costs as low as possible for students, but the decision to proceed with the booking was entirely yours.
In order to secure accommodation, we are required to pay deposits to our suppliers. Your deposit contributes directly towards these costs, which means that cancellation fees still apply regardless of when the booking is made or cancelled. In many cases, we also incur cancellation charges from our suppliers.
We do, however, offer flexibility to help avoid losing your deposit. If you were unable to attend, you had the option to transfer your place to someone else free of charge before the payment deadline. Even after this deadline, a transfer is still possible up until departure day for a £50 admin fee. This meant there were options available to you to avoid losing the non-refundable deposit.
It’s also worth noting that many tour operators and accommodation booking sites such as booking.com or Airbnb, operate under similar policies where payments are non-refundable if free cancellation is not offered and stated.
We don’t feel it’s fair to describe our policies as horrible company tactics, particularly as all cancellation terms were clearly communicated at the time of booking, and alternatives were available to you.
We appreciate your feedback and hope this helps clarify our position.
Emma L was very friendly and receptive…
Emma L was very friendly and receptive to our comments about our experience. Thank you !!
10 décembre 2025
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Réponse de We Are NUCO
Thank you so much for your review and feedback Stanislas. We'll be sure to pass this on!
Hamish
As an oversized Oxford University student (yes, the chairs fear me), I, James, would like to extend my most ceremonious praise to our NUCO room rep, Hamish. Never before have I witnessed such a graceful fusion of organisational finesse, bureaucratic wizardry, and sheer human perseverance in the face of student chaos.
This rep didn’t just handle my questions — they cradled them. They didn’t simply answer emails — they embarked upon odysseys of correspondence that would humble even the most seasoned civil servant. When I was confused, they clarified. When I was lost, they guided. When I sent an unnecessarily long message at 2:14am, they responded with saintlike patience.
NUCO should erect a small bronze statue in their honour (I volunteer to help unveil it).
In conclusion: exceptional service, exceptional human, exceptional experience.
Five stars
10 décembre 2025
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Réponse de We Are NUCO
James, this may be one of the most gloriously written reviews we've read.
Thank you so much for the review. Hearing words like this about your rep Hamish and how he helped navigate the occasional maze of emails, questions, and late-night messages is amazing. This is exactly what our reps are there to do and to really enhance your holiday experience. And it certainly sounds like Hamish did just that.
Not sure we'll be able to manage the bronze statue but we'll definitely be passing your review on to our rep management and resort management team so they can pass on to Hamish and make sure he gets a shout-out.
So glad you had such a good trip and we hope you'll join us next year.
Nathan and NUCO were amazing!
Nathan was an amazing rep and NUCO made the trip an amazing experience!
9 décembre 2025
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Réponse de We Are NUCO
Thanks so much for the great review Daniel, it really means a lot and we love to hear that you had a great trip.
We've had some great feedback on your rep Nathan and this just adds to it, so thank you.
Réponse de We Are NUCO
Love to see you had such a good week Zac. Thanks so much for leaving a review and we'll make sure to shout out Holly!
Had such a great week
Had such a great week! NUCO was so detailed also Holly was the best room rep ever!
9 décembre 2025
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Réponse de We Are NUCO
Thanks so much for your review Aisling. So happy to see you had such a great week!!
WE LOVE MARC
NUCO was great and all, but Marc was exceptional. The love and care he put into making us feel safe and comfortable was unmatched, giving advice in a friendly and accessible way to ensure we had the best possible stay. Even if we don’t get our deposit back, it was all worth it to meet Marc ❤️❤️❤️❤️
9 décembre 2025
Avis spontané
Réponse de We Are NUCO
Thanks so much for your review Freya. We love to see our passengers shouting about their reps as they are such an important part of your trip and what we do.
We always pass these on to the team so thank you for sharing!
So glad you had such a good trip.
MARC IS THE BEST
MARC, love that guy so much- what a man. Keep him on the staff. NUCO is nothing without Marc. Such a kind man.
8 décembre 2025
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Réponse de We Are NUCO
We hear you Nelly! Marc's staying on the team!
Had a great time this trip
Had a great time this trip - special shout out to our rep Lucia for being so lovely.
9 décembre 2025
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Réponse de We Are NUCO
Thanks so much for your review Charlotte!
AMAZING!!
We had the most unreal trip- nothing was too much trouble and NUCO made sure we had everything we needed throughout our ski trip. Cant recommend enough! Would book again in a heartbeat!
20 décembre 2024
Avis spontané
Réponse de We Are NUCO
Thanks so much for your review and recommendation Charlotte!
So glad the trip was everything you hoped for and that our team made sure you had what you needed. Hearing that you would book again has made our day!
Hope you'll be joining us again this season!
the most fun ever
Our uni trip was the most fun ever, can’t recommend NUCO enough! The whole team made sure we had the trip of a lifetime but a special shoutout to our rep Katie who went above and beyond. 10/10 service, thank you!!
19 novembre 2024
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Réponse de We Are NUCO
Thanks so much for your review and recommendation Molly. The most fun ever is definitely the kind of review we love to see!
We are genuinely so happy to hear you guys had such a good trip, it's why we do it, for the memories, the fun, the new friends, the lot.
Shout out for Katie received! We'll make sure to pass this on to the team.
Thanks again for the review and we hope to see you in the mountains again this season!
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