NueBarAvis 

988
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I started nue bar as a way to reduce my plastic waste but it has done so much more for me. I recently stopped because I didn’t think I could keep affording it but the moment I stopped and switched to... Voir plus

Noté 5 sur 5 étoiles

Being extremely sensitive to many things I decided to order some mini samples to try. I ordered the mini sample shampoo for curly and dry hair as I have curly/wavy hair. I also ordered the super rich... Voir plus

Noté 5 sur 5 étoiles

Nuebars are exactly what I have been looking for. Organic, safe and not chemically intrusive. I am based in Perth and have bought two bars (shampoo and conditioner) for myself. Now going to place a fu... Voir plus

Noté 5 sur 5 étoiles

My extremely sensitive skin was starting to react to my usual face soap, after I began using a new foundation, but NueBar calmed things down beautifully. I love the way it leaves my face feeling smoot... Voir plus

À propos de l'entreprise

  1. Magasin de produits capillaires
  2. Boutique d'articles de toilette

Écrit par l'entreprise

Shampoo, conditioner, face and body bars formulated by Naturopath, Katie Hennah. Award Winning NueBar is plastic packaging free, pH balanced, low tox, vegan, sulphate, silicone and paraben free, hand crafted with Certified organic, Fair trade ingredients in the Blue Mountains, Australia.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

988 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(988)

124 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I cannot recommend them enough!

I started nue bar as a way to reduce my plastic waste but it has done so much more for me. I recently stopped because I didn’t think I could keep affording it but the moment I stopped and switched to store bought my scalp became so itchy and irritating. I immediately bought more shampoo bars and within one wash my hair and scalp felt so much better. I cannot recommend them enough.

5 juin 2026
Noté 5 sur 5 étoiles

Being extremely sensitive to many…

Being extremely sensitive to many things I decided to order some mini samples to try. I ordered the mini sample shampoo for curly and dry hair as I have curly/wavy hair. I also ordered the super rich conditioner. After using them my hair was so soft and not frizzy. I will definitely be ordering some more soon.

5 juin 2026
Noté 5 sur 5 étoiles

Great service

Great service, speedy delivery and the shampoo and conditioner products are great too. Very positive experience. Thank you at NueBar.

8 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Incredible products

Incredible products - so much better than I was ever expecting. My skin and hair have never felt better and I’ve never felt more ‘clean’ in my choices!

26 mai 2026
Noté 5 sur 5 étoiles

Love the scent

Love the scent, how my hair feels - everything about the shampoo & conditioner. Extremely high quality product. Worth the expense - lasts a loooong time.

22 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Calming for sensitive skin

My extremely sensitive skin was starting to react to my usual face soap, after I began using a new foundation, but NueBar calmed things down beautifully. I love the way it leaves my face feeling smooth and clean, without the dryness of most soaps. Perfect for my double cleanse routine!

16 juin 2026
Avis spontané
Noté 2 sur 5 étoiles

Problematic NueBar fragrance free shampoo bar with questionable business ethics behind.

I believe I was seriously misled by the glossy online reviews for NueBar Shampoo bar. After communicating with the NueBar Naturopath for causes of mild hair loss, i believe their professional expertise and business ethics are highly questionable.

This product is claimed to be an ultra healthy, safe product, possibly “handmade” and much more expensive than most other shampoo products on Australian market.
I was excited to receive it(fragrance free edition) and also bought an expensive “Go To Zero” Aluminium (Plastic free) soap box tailored to its size.

After a month of use(2-3 times a week), I noticed I have mild hair loss I never had before (I am very healthy in my late 50s). I emailed the NueBar naturopath with following questions:
“After started using your above product, my hair looks and feels drier and I have more hair loss(not significant, but noticeable) after washing. What are the main causes? Is your shampoo bar oil stripping? Is this temporary and my hair will return to its beautiful condition after certain weeks? I prefer not buying another expensive product to condition.”

She didn’t answer any of my questions straight on, it seems that there were something need to be hidden. She deflected “You may like to look up Autumn Hair Loss. With the change of season coinciding with your use of NueBar, this may be a seasonal shed.” I never had noticeable hair loss my whole life, let alone “seasonal”?! I said I prefer no more expensive conditioner, she nevertheless promoted her super expensive conditioner bar!! I stopped using the super expensive product since her reply and I just used ~10 percent of it.

I believe their products deserve an in depth review from a different angle, so people can be better informed before spending money on costly products. I am sure my reviews are genuinely convincing and helpful as they are not just a line or two and each received many thousands of views. Thank you for reading 🙏. Francis Edit on 31st May 2026: I am sorry to read NueBar owner’s response. She was troubled by money centred thinking. The above description is about professional conduct, integrity and conscience, not about money! Deep reflection, improvement on business ethics and serious commitment to actions are required, but she didn’t seem to aware.

23 mars 2026
Avis spontané
Logo de NueBar

Réponse de NueBar

Hi Francis

We are sorry you feel misled by our 'glossy online reviews'. The hundreds of reviews we have on Trustpilot are all genuine verified customer reviews and not something we can manipulate at all. We understand that all customers are different though and what works for one person, may not necessarily work for another. It appears that our bars are not the right fit for you.
We note that you contacted us via email in March 2026 and raised the concerns contained in this review, which we responded to. We are sorry you feel your questions were not answered sufficiently. We take customer feedback very seriously and we did email you with further suggestions in an attempt to assist you as best as possible. We also refunded your order in full on 24 March 2026. If there is something else we can do to help you move forward, please let us know and we will do our very best to accommodate your request.
Thanks and Regards,
Renee,
Owner
NueBar Australia

Noté 1 sur 5 étoiles

My scalp is now drier than ever and I…

My scalp is now drier than ever and I have the worst dandruff I've ever had. I am disappointed and frustrated. I have been using Nuebar shampoo and conditioner bars for about two weeks. My hair feels nice but my scalp is no good. Any advice appreciated.

5 mai 2026
Logo de NueBar

Réponse de NueBar

Hi Mandy,
Firstly we are deeply sorry and concerned that this has been your experience with NueBar. We see that you have invested greatly into your first purchase which is a reflection of your faith in our brand. We too feel very disappointed about your experience, as yours is an experience we have not encountered very often at all.
You may not be aware that NueBar is a highly concentrated bar. A little goes a long, long way and we often find that our customers end up reducing the frequency of washing their hair as a result of the balancing nature of the product, thanks to it's pH balanced, low-tox nature.
Choosing the right product for your hair (and scalp type) is also very important, as the ingredients in each bar differ significantly, offering support in different ways. The goal with Naturopath Formulated ranges is always to seek balance for the hair and skin type, we can see this hasn't been the case from your testimonial.
With this in mind, is very important to us that we try to support you further. Therefore, we will send you an email directly to discuss your refund firstly and secondly, to understand your use of NueBar and the nature of your hair and skin types in an effort to find some resolve for your problem.
We look forward to connecting with you further offline.
Warm Regards,
Nicole Bull, Marketing, NueBar Australia

Noté 5 sur 5 étoiles

All-natural products backed by outstanding customer service.

"Making the switch to solid bar hair and skin care is something I’ve wanted to do for a while, and finding NueBar was the best choice I could have made. Zero plastic waste, all-natural ingredients and backed by outstanding customer service. Highly recommend!"

26 avril 2026
Noté 5 sur 5 étoiles

I have curly and very frizzy hair

I have curly and very frizzy hair, I’m also experiencing hereditary early grey’s so my hair texture is all over the place. I bought the sample kit for curly, dry or grey hair and I’m so impressed with how my hair looks and feels after just one use. My partner suffers scalp psoriasis and I asked him to try the bars out too, it seems very compatible with his condition and his hair is ridiculously shiny. Also as someone who usually has to wash their hair every second day due to greasiness, I have been able to stretch my washes out across 4-5 days since using NueBar. I’m so pleased with this product and how soft, shiny and healthy my hair has felt since using it. Thank you!

25 avril 2026
Noté 4 sur 5 étoiles

Just returned from a trip using the…

Just returned from a trip using the hair and face bars.

The face bar was fantastic and very happy with it and will continue to use for all my travel.
The shampoo took ages to lather, definitely need to shampoo hair twice if not 3 times. I do have extremely thick hair but it's only shoulder length.
The conditioner I was very impressed with. Didn't need a lot but it left my hair feeling amazing.
I will continue to use them as they are so convenient when travelling.

26 avril 2026

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