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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had no problem ordering and the delivery was quick. The pods smell lovely I have used a couple but I think if I light 2 the smell will last longer,but I would recommend them to anyone.

Noté 4 sur 5 étoiles

The smell this gives off is beautiful and long lasting reminds me of incense but more sophisticated. Certainly works to eliminate cooking smells.

Noté 5 sur 5 étoiles

The quality of the cones is outstanding & the choice of fragrances is second to non, and believe you me I have spent money on many many many inferior quality products, of course without any repeat ord... Voir plus

Noté 2 sur 5 étoiles

Lovey products but service poor. Sent an incorrect order, took two days to respond then put the onus on me to return what they’d sent in error before they would send out what I’d asked first. Will loo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'arômes et de parfums
  2. Magasin d'ameublement et de décoration
  3. Magasin de bougies

Écrit par l'entreprise

Home and body fragrance brand specialising in Oud scented products including, Oud incense, candles, diffuser, perfumes, incense and electric burners including a wide variety of gift sets. NUHR Home was created with the idea for reinterpreting luxury oud into a fresh, contemporary line of products. Our hand poured, exquisitely scented, elevated oud collections have captured the very essence of the eastern culture from all over the world, capturing the notes of some of favourite scents. In our Oud fragrances, we carefully and consistently mix several ingredients to create a unique blend of individual fragrances. Our vegan and cruelty-free products are completely cruelty free, and employ natural and pure components.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

434 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 36 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,2

Tous les avis

(434)

253 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Smells are amazing

Hi the products are amazing smells are beautiful. I bought few variety of fragrance and all of them are just divine.
Thank you and the delivery was on time too. All the best to you for your products.

9 avril 2026
Avis spontané
Logo de NUHR HOME

Réponse de NUHR HOME

Thank you so much for your lovely review and kind wishes.

We’re so pleased to hear you’re enjoying the products and that the fragrances you chose have all been beautiful.

It’s wonderful to know your delivery arrived on time too, and we really appreciate you taking the time to share your experience.

Thank you again for your support.

Nuhr Home

Noté 5 sur 5 étoiles

Fragrance is amazing

Fragrance is amazing. The aroma last all day. My husband has never been a lover on these types of products but I can honestly say he really likes the scent of these. Good value for money. Love the tin the come in. On time deliver
💯 recommend xx

10 avril 2026
Avis spontané
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Réponse de NUHR HOME

Thank you so much for your wonderful review.

We’re so pleased to hear you’re loving the fragrance and that the aroma lasted so well throughout the day.

It’s especially lovely to know your husband enjoyed the scent too, even though he isn’t usually a fan of these types of products.

We’re also really glad you found them good value for money, loved the tin, and that your order arrived on time.

Thank you again for your kind recommendation and support.

Nuhr Home

Noté 5 sur 5 étoiles

Beautiful scents

The best scents I've ever bought, great products at a reasonable price. Got myself them then told my friend about them so she ordered them and I gave my son the money to buy himself them for Easter as he's a bit old for Easter eggs 🤣 Do yourselves a favour peeps and treat your home to the most amazing smells ever, couldn't recommend NUHR scents enough. 👍👍👍

20 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

I like the scent

I like the scent. Unfortunately I was hoping the scent would last longer. The scent does linger for a while after the cone has burnt down.
I have only used 3 cones so far. I don't want to use them a lot, maybe once or twice a week because they are expensive.

7 avril 2026
Avis spontané
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Réponse de NUHR HOME

Thank you for taking the time to leave your review.

We’re really pleased to hear you like the scent and that the fragrance does linger for a while after the cone has finished burning.

Our cones are designed to create a short, beautiful burst of fragrance, with the scent continuing to settle around the home afterwards. We completely understand your point around wanting the fragrance to last longer, and we really appreciate your honest feedback.

Many customers choose to use their cones once or twice a week for those moments when they want their home to feel extra special, such as after cleaning, after cooking, or before guests arrive.

Thank you again for your support and for sharing your experience.

Nuhr Home

Noté 5 sur 5 étoiles

Very happy.

Very happy.
My whole home smells beautiful ...
How can I describe that.
I loved walking into my home with these fragrances from Nuhr

4 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Inspiring fragrances

Truly inspired about all fragrances, we love our and amber and the entire house has become a chill zone full of beautiful and peaceful vibes, thank you 🙏. Fast Delivery and the packing are TOP 🔝

4 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Beautiful Packaging! Perfect for gifting!

I can’t comment on the scent because I bought it to gift it to someone. But the packaging was 10/10 and I could smell the fragrance just by opening the box. I love the gift bag! It comes with an extra string to make a bow! Super cute! Delivery was so fast too!!

28 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Horrible! Wouldn't buy again!!!!

Smells nice for the first few minutes, however, afterwards, espcially towards the end of the cone, it smells of burning. Has a horrible cigarette type of smell. I had to spray air freshners to get rid of the "after smell". Also, the smoke makes the eyes burn. Waste of money. I would not buy again.

13 mars 2026
Avis spontané
Logo de NUHR HOME

Réponse de NUHR HOME

Thank you for taking the time to share your feedback.

We’re really sorry to hear the cones were not right for you and that the scent experience did not meet your expectations.

Our incense cones are a smoke-based fragrance product, so they do create smoke while burning, but we completely understand that this format will not suit every home or every customer. We’re sorry to hear you found the after-scent unpleasant and that the smoke felt too much for you personally.

We always recommend using one cone at a time in a well-ventilated space, placed safely on a heatproof surface, and allowing the fragrance to settle after burning.

We appreciate your honest feedback and will take it on board as we continue improving our product information and usage guidance.

Nuhr Home

Noté 1 sur 5 étoiles

Shocking product

Shocking product please avoid the the product and company! The smell is awful, fills your home with stale smoke ! It smells disgusting . Trading standard will be notified of the company and products that are being advertised! Smells nothing like Dubai hotels ! Dubai hotels smell like spas ! Not stale smoke !! Very upset customer I feel very cheated ! Absolutely shocking fraud in my eyes ! Avoid avoid avoid !!!!!!!!!!

13 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I’m really disappointed with my…

I’m really disappointed with my experience ordering from Nuhr Home.

I placed my order on 21 February, and by 25 February the tracking indicated it would be delivered on 26 February. However, from that point on, the tracking never updated and the parcel appeared to be completely stuck.

I reached out to customer service on 28 February and didn’t receive a response until 4 March—just to be asked for my order ID, which delayed things further. On 5 March, I was told they would “keep me updated,” but there were no meaningful updates for quite some time.

By 16 March (over two weeks later), I was informed that they were still waiting on an investigation from Royal Mail. While I appreciate that delivery issues can happen, the lack of proactive communication was frustrating.

Finally, on 20 March (Eid), I was told the parcel was officially considered lost and was offered either a refund or a replacement. Since I liked the product, I chose a replacement—but even now, over a month since placing my original order, I still haven’t been provided with a tracking link for the replacement.

Overall, the product itself may be good, but the customer service and handling of this situation have been extremely disappointing. Long response times, lack of updates, and slow resolution have made this a frustrating experience from start to finish.

I would hesitate to order again unless their customer service significantly improves.

26 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Tacky and cheap quality

I received a pack via the post, the holder was in 2 bits .. ive tried contacting the company no luck! Just get ignored.. really bad quality ! Avoid at all costs!

21 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely love these incense cones

Absolutely love these incense cones! 😍

The scent is rich without being overpowering, and it fills the room beautifully within minutes. They burn evenly and last a good amount of time, which is a big plus. I’ve found them perfect for relaxing in the evenings or just creating a calm, cosy atmosphere at home.

The fragrance lingers just enough after burning, leaving the space smelling fresh and soothing. You can really tell they’re good quality compared to others I’ve tried.

Will definitely be buying again and trying more scents! ✨

23 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

An absolutely divine scent that brings back the best memories!


I am absolutely in love with the Nuhr Home welcome pack! I purchased it to use on Eid day, and it truly elevated the celebration.

I chose the Miraz cones for my kitchen and living room, and the smell was nothing short of spectacular. The moment the fragrance hit the air, it immediately transported me back to my stay at the Fairmont in Dubai—it’s that same luxurious, comforting scent that I fell in love with there. My living room smelled divine, creating the perfect, elegant atmosphere for welcoming guests on Eid.

My only tiny wish is that the cones lasted a little longer in terms of burn time, as I wanted the magic to stay all day! Even so, I am very happy with my purchase and will definitely be ordering again. Highly recommend!

20 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

Bought the cones

Bought the cones, mango scent. Smell lovely in the tin, but once lit, the scent isn't there. Smells like someone has a bonfire going outside and coming through the windows, Mrs went nuts🤣 Bit disappointed to be honest. Maybe the oils will smell nicer.

16 mars 2026
Avis spontané
Logo de NUHR HOME

Réponse de NUHR HOME

Thank you for taking the time to share your feedback.

We’re really sorry to hear the Mango cones were not the experience you were hoping for. We completely understand how disappointing it must be when the fragrance smells lovely in the tin but does not come through as expected once lit.

Our cones are a smoke-based fragrance product, so they do create a smoky scent while burning, but we appreciate that this format will not suit every home or every customer.

For best results, we recommend using one cone at a time in a well-ventilated space, allowing the flame to go out once the tip is glowing, and then letting the fragrance settle in the room after burning.

We’re sorry this one wasn’t right for you, but we appreciate your honest feedback.

Nuhr Home

Noté 5 sur 5 étoiles

Quick delivery and great products

Quick delivery and great products. I got the incense welcome pack and all the incense smell amazing. I got a room spray in rose oud as free gift too and you only need a few sprays and the smell lingers 😍
Just looked at the negative reviews. I’m really surprised. It seems some people are probably used to candles and not incense and incense is smoky!
I love mine thank you and happy Eid to you

19 mars 2026
Avis spontané

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