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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had no problem ordering and the delivery was quick. The pods smell lovely I have used a couple but I think if I light 2 the smell will last longer,but I would recommend them to anyone.

Noté 4 sur 5 étoiles

The smell this gives off is beautiful and long lasting reminds me of incense but more sophisticated. Certainly works to eliminate cooking smells.

Noté 5 sur 5 étoiles

The quality of the cones is outstanding & the choice of fragrances is second to non, and believe you me I have spent money on many many many inferior quality products, of course without any repeat ord... Voir plus

Noté 2 sur 5 étoiles

Lovey products but service poor. Sent an incorrect order, took two days to respond then put the onus on me to return what they’d sent in error before they would send out what I’d asked first. Will loo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'arômes et de parfums
  2. Magasin d'ameublement et de décoration
  3. Magasin de bougies

Écrit par l'entreprise

Home and body fragrance brand specialising in Oud scented products including, Oud incense, candles, diffuser, perfumes, incense and electric burners including a wide variety of gift sets. NUHR Home was created with the idea for reinterpreting luxury oud into a fresh, contemporary line of products. Our hand poured, exquisitely scented, elevated oud collections have captured the very essence of the eastern culture from all over the world, capturing the notes of some of favourite scents. In our Oud fragrances, we carefully and consistently mix several ingredients to create a unique blend of individual fragrances. Our vegan and cruelty-free products are completely cruelty free, and employ natural and pure components.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

434 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 36 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,2

Tous les avis

(434)

253 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

SCAMMERS AND MONEY TAKING COMPANY!

DON'T BUY! COMPLETELY SCAMMERS. My wife ordered products over 1 month ago. They took the money and never received any product. When contacted the company, they keep giving her some random order numbers, that, when trying to follow them on their website, they don't exists, also last week, after telling them i will report them to the Trading Standards Agency, they gave her a absolutely invented Royal Mail Tracking Number, that doesn't exists either. I am also thinking of reporting them to Police as scam company ad they are taking your money like thieves and never send you the products.
Tried to phone the number provided in their answers on my wife's email, but had only the answer phone.
AVOID AVOID AVOID.
Want good products, find genuine companies, not fakebones like this one.

P. S: response to the reply: how about that you have issued me 3 times different order numbers that didn't exist on your website when checking the status, also giving me false information that my order has been dispatched and giving me a FALSE Royal Mail tracking number that also didn't exist on tbeir website. That is not miscommunication it is misleading, mischievous and scam like treatment. And even now when you "tried" to send me the order, after receiving an email from you that you said you don't have the product and if i want the refund, suddenly, your product appears on the website for a few minutes, and suddenly you sent me the order, and now you are tracking it to have it returned. And now again, the product is no longer available again on your website. So i am keeping my idea: BEWARE OF A SCAM COMPANY THAT LIES!!!!

27 mai 2026
Avis spontané
Logo de NUHR HOME

Réponse de NUHR HOME

Hi

We’re very sorry for the delay with this order and completely understand the frustration caused.

This was not a scam or an attempt to take payment without sending goods. One of the items in the order unfortunately went out of stock, which caused an unacceptable delay in dispatch. The order has since been shipped and we have spoken to you to apologise for this, but as you have requested a refund, we have now issued the refund and are arranging for the parcel to be redirected back to us while it is still in transit.

We also understand there may have been confusion around tracking information, and we’re sorry if our communication added to the frustration rather than resolving it quickly enough.

We take this seriously and are reviewing what happened internally, especially around stock availability, dispatch delays, and communication updates, so this does does not happen again.

Nuhr Home

Noté 5 sur 5 étoiles

Arrived on time packaged well not a lot…

Arrived on time packaged well not a lot of smoke which is good smell really nice would buy from this seller again

21 mai 2026
Avis spontané
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Réponse de NUHR HOME

Thank you so much for your lovely review.

We’re really pleased to hear your order arrived on time, was packaged well, and that you enjoyed the scent.

It’s great to know the cones gave you a beautiful fragrance without too much smoke — that balance is exactly what we aim for.

Thank you again for your support, and we’d be delighted to welcome you back soon.

Nuhr Home

Noté 1 sur 5 étoiles

Great concepts, poor product

Was sold on the fact that they claimed the cones would get rid of cooking smells. Being in open plan environment was so excited to try. Unfortunately they burn quickly, and the smelll is more burning than fragrant, and gives headaches and coughs even in a large space. Concept great not for my family.

16 mai 2026
Avis spontané
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Réponse de NUHR HOME

Thank you for taking the time to share your feedback.

We’re really sorry to hear the cones were not the right fit for your home and family. We understand how disappointing that must have been, especially when you were hoping they would help with cooking smells in an open-plan space.

Our cones are designed to create a short burst of fragrance, with each cone burning for around 15–20 minutes, and we always recommend using them in a well-ventilated area. That said, fragrance is very personal, and we completely appreciate that not every scent format will suit every household.

We’re sorry this experience did not meet your expectations, but we do appreciate your honest feedback and will take it on board as we continue to improve our product information and customer guidance.

Nuhr Home

Noté 5 sur 5 étoiles

I love the different fragrances and the…

I love the different fragrances and the tea light that came with them in the welcome pack. My personal favourites are the rose and oud Arabia. I like that unlike most that I’ve tried, these aren’t too overpowering and I don’t end up getting a headache from them. I also like how they don’t keep burning for so long but that’s just a personal preference. The smoke level was quite minimal and the scent lasted around my home for 2 days.

15 mai 2026
Avis spontané
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Réponse de NUHR HOME

Thank you so much for your lovely review.

We’re delighted to hear you enjoyed the variety of fragrances in the Welcome Pack, along with the tealight included. Rose and Oud Arabia are beautiful favourites.

It’s wonderful to know the scents felt balanced rather than overpowering, and that the smoke level was minimal while still leaving a lasting fragrance around your home.

We’re also pleased the burn time suited your preference — our cones are designed to create a beautiful scent experience without needing to burn for hours.

Thank you again for your kind feedback and support.

Nuhr Home

Noté 5 sur 5 étoiles

Very fast delivery

Very fast delivery. The smell is exactly what was promissed. After living in th Middle East for almost 10 yr I really missed the smell of the ME.

5 mai 2026
Avis spontané
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Réponse de NUHR HOME

Thank you so much for your lovely review.

We’re really pleased to hear your order arrived quickly and that the fragrance was exactly what you hoped for.

It means so much to know the scent brought back memories of the Middle East after living there for so many years. That sense of warmth, familiarity and luxury is exactly what we hope to create with our fragrances.

Thank you again for your support.

Nuhr Home

Noté 5 sur 5 étoiles

I love this company their home…

I love this company their home fragrance is beautiful and I will always be back for more

3 mai 2026
Avis spontané
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Réponse de NUHR HOME

Thank you so much for your beautiful review.

We’re so pleased to hear you love Nuhr Home and that you’re enjoying our home fragrances.

It means the world to us when customers come back again and again, and we’re truly grateful for your continued support.

We look forward to welcoming you back soon.

Nuhr Home

Noté 5 sur 5 étoiles

I just love this product the smells…

I just love this product the smells from the 4 that I have bought are beautiful. Plus my son who is allergic to sprays and plug ins is absolutely fine with them which is a bonus.

29 avril 2026
Avis spontané
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Réponse de NUHR HOME

Thank you so much for your lovely review.

We’re so pleased to hear you love the products and that the four fragrances you chose have all been beautiful.

It’s also wonderful to know they’ve worked well in your home, especially as you were looking for an alternative to sprays and plug-ins.

Thank you again for your kind feedback and support. We really appreciate it.

Nuhr Home

Noté 5 sur 5 étoiles

Haramain cones

I bought the Haramain cone gift set on Friday. Oh my god I love the smell and it was very different! I loved it! I would definitely recommend anyone to buy their fragrances from them!!

24 avril 2026
Avis spontané
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Réponse de NUHR HOME

Thank you so much for your lovely review.

We’re so pleased to hear you loved the Haramain cone gift set and that the fragrance felt beautifully different and special.

It means a lot to know you would recommend our fragrances to others — thank you for your kind words and support.

Nuhr Home

Noté 1 sur 5 étoiles

When shipping costs more than the solution.

This was my second $350 order from Nuhr Home this year. I enjoy most of their items, but the Amber Oud room spray caused headaches. When I contacted customer service, they offered a "one-time exception" for a return, but only if I paid for shipping—which would cost more than the product itself. It’s disappointing to see a lack of support for a returning customer. As the saying goes: "If a customer buys once, you make a sale; if they come back, you build trust. If they recommend you, you build a brand. " Because of this experience, I’m hesitant to shop here again.

5 mars 2026
Avis spontané
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Réponse de NUHR HOME

Thank you for taking the time to share your feedback.

Firstly, we’re genuinely sorry to hear that your experience with the Amber Oud room spray was not right for you, especially as a returning customer who has placed multiple orders with us. We truly appreciate your continued support and completely understand why this felt disappointing.

As fragrance is very personal, a scent that works beautifully for one customer may not suit another. That said, we do understand your frustration around the return shipping cost, particularly on an international order where postage can sometimes cost more than the item itself.

Our team offered a return as a one-time exception outside our usual policy, but we appreciate that the cost of sending the item back made this feel unhelpful in practice. We’re sorry this left you feeling unsupported — that was never our intention.

We value loyal customers deeply and will take your feedback on board as we review how we handle international returns and fragrance suitability concerns.

Nuhr Home

Noté 5 sur 5 étoiles

I bought the starter set with a variety…

I bought the starter set with a variety of cones and it came with a free ceramic burner which unfortunately broke during delivery but as it was free and everything I paid for arrived in perfect condition, I didn’t mind.

The our cones are AMAZING! One cone lit in my kitchen makes the WHOLE house smell amazing! I can’t decide which scent I like the best so I’d probably keep ordering the variety set 👌🏼

18 avril 2026
Avis spontané
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Réponse de NUHR HOME

Thank you so much for your lovely review.

We’re so pleased to hear you’re enjoying the starter set and that one cone filled your whole home with fragrance — that’s exactly the kind of scent experience we hope to create.

We’re also really sorry to hear the ceramic burner arrived broken, even though it was included as a free gift. That’s still not the experience we want for our customers, so we’ll take this feedback on board with our packing process.

It’s wonderful to know you loved the variety of scents and are enjoying discovering your favourites.

Thank you again for your kind words and support.

Nuhr Home

Noté 5 sur 5 étoiles

Harman scents BRILLIANT

Harman scents on nuhr I think are the best smelling cones on there although there's alot I like nuhr home is efficient and are really easy to get in touch with if you have any issues with your order really professional... It's the one place I enjoy shopping
Thankyou nuhr home
Amazing and reliable

22 avril 2026
Avis spontané
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Réponse de NUHR HOME

Thank you so much for your wonderful review.

We’re so pleased to hear you love the Haramain scents and that they’re among your favourites from Nuhr Home.

It also means a great deal to know you’ve found us efficient, easy to contact and professional whenever you’ve needed support. We always want our customers to feel looked after from ordering through to delivery.

Thank you again for your kind words and continued support. We’re truly grateful to be a place you enjoy shopping with.

Nuhr Home

Noté 5 sur 5 étoiles

Obsessed?

Just received my Nuhr goodies and I’m beyond satisfied. I opted for the diffuser and room spray and I’m already impressed with how long the scent lasts! I will definitely be purchasing more fragrances for my bedroom - highly recommend!! P.S thanks for packing my items with TLC!

22 avril 2026
Avis spontané
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Réponse de NUHR HOME

Thank you so much for your amazing review.

We’re so pleased to hear you’re loving your Nuhr goodies and that both the diffuser and room spray have impressed you with how long the scent lasts.

It’s lovely to know you’re already thinking of adding more fragrances to your bedroom — we hope you enjoy discovering your next favourites.

And thank you for noticing the care that goes into packing each order. That means a lot to our team.

Thank you again for your kind words and recommendation.

Nuhr Home

Noté 5 sur 5 étoiles

Really lovely smell

Really lovely smell. I bought the cone gift set. Out of four I only dislike the rose one. The smell lasts for a good time. Expensive but tpro ably worth it.

21 avril 2026
Avis spontané
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Réponse de NUHR HOME

Thank you so much for your lovely review.

We’re really pleased to hear you enjoyed the cone gift set and that the fragrance lasted well in your home.

We completely understand that scent preference is personal, so we appreciate you sharing your honest thoughts on the Rose fragrance too.

It’s wonderful to know you found the set lovely overall, and we’re grateful for your support.

Nuhr Home

Noté 1 sur 5 étoiles

Had a problem with my cone customer… do not buy

Had a problem with my cone customer service did not do anything about it. I was let down even though that I have been buying from them for five months cone does not burn or smells comes out showed them pictures and I was dismissed. Do not buy.

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Timely shipment

Timely shipment. Arrived on time. Most especially, the product is excellent. It smells really good and definitely eliminates smells from cooking, etc. i love it!

10 avril 2026
Avis spontané
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Réponse de NUHR HOME

Thank you so much for your lovely review.

We’re really pleased to hear your order arrived on time and that you’re enjoying the product.

It’s wonderful to know the fragrance has worked so well in your home, especially after cooking, and that you love the scent.

Thank you again for your kind feedback and support.

Nuhr Home

Noté 5 sur 5 étoiles

Love Nuhr!

Love these! smells so good!

17 avril 2026
Avis spontané
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Réponse de NUHR HOME

Thank you so much for your lovely review.

We’re so pleased to hear you love Nuhr and are enjoying the scents.

Thank you for your kind words and support — we really appreciate it.

Nuhr Home

Noté 5 sur 5 étoiles

Smells beautiful

Smells beautiful

Lots of different fragrances . On my third order and the quality is great.

10 avril 2026
Avis spontané
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Réponse de NUHR HOME

Thank you so much for your lovely review.

We’re so pleased to hear you’re enjoying the different fragrances and that you’ve been happy with the quality.

It means a great deal to know you’re now on your third order — thank you for continuing to choose Nuhr Home.

We truly appreciate your support and look forward to welcoming you back again soon.

Nuhr Home

Noté 5 sur 5 étoiles

Fragrances are gorgeous

Fragrances are gorgeous, presented in beautiful packaging. Just placed my 3rd order. Customer care brilliant and quick to respond. Top quality company.

14 avril 2026
Avis spontané
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Réponse de NUHR HOME

Thank you so much for your beautiful review.

We’re delighted to hear you’re loving the fragrances and presentation, and that the packaging felt as special as the products inside.

It means so much to know you’ve just placed your third order with us. We’re also really pleased to hear our customer care team were quick to respond and looked after you well.

Thank you again for your kind words and continued support. We truly appreciate it.

Nuhr Home

Noté 5 sur 5 étoiles

JUST STUNNING!!!


The aroma takes you abroad and they're not kidding when they say it moves into other areas of the house! Will order again for sure as its just wonderful scents which powerful without being overbearing. Might invite people round for tea just to light these! THANK YOU X

3 avril 2026
Avis spontané
Logo de NUHR HOME

Réponse de NUHR HOME

Thank you so much for your stunning review.

We’re so pleased to hear the aroma has brought that beautiful “abroad” feeling into your home and that the fragrance travelled through different areas of the house.

It’s wonderful to know the scents felt powerful without being overbearing — that balance is exactly what we hope to create.

We absolutely love that you might invite people round for tea just to light them. Thank you again for your kind words and support. We look forward to welcoming you back soon.

Nuhr Home

Noté 5 sur 5 étoiles

I highly recommanf

I highly recommend ,the order was straightforward ,even choosing standard delivery it was delivered within 1 business day ,very safe packaging and the product is of high quality ,i am arab so i can judge the quality,only problem you get addicted to the very beautiful smell at home ,I will certainly re order soon

8 avril 2026
Avis spontané
Logo de NUHR HOME

Réponse de NUHR HOME

Thank you so much for your wonderful review and recommendation.

We’re so pleased to hear your ordering experience was straightforward, your delivery arrived so quickly, and that everything was packaged safely.

It means a great deal to know you found the product to be high quality, especially as someone familiar with beautiful Arabic home fragrances.

We love hearing that the scent has made your home smell so beautiful, and we’re truly grateful for your support.

We look forward to welcoming you back for your next order soon.

Nuhr Home

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