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Lisez les avis des autres

Noté 2 sur 5 étoiles

Recieved my order today of the Rose and oud incense cones, fast dispatch and delivery which is great. The cones in the tin smell lovely however when burning, that scent is not there at all, it's just... Voir plus

Noté 5 sur 5 étoiles

I had no problem ordering and the delivery was quick. The pods smell lovely I have used a couple but I think if I light 2 the smell will last longer,but I would recommend them to anyone.

Noté 5 sur 5 étoiles

The quality of the cones is outstanding & the choice of fragrances is second to non, and believe you me I have spent money on many many many inferior quality products, of course without any repeat ord... Voir plus

Noté 5 sur 5 étoiles

Great range of products. The Reed Diffusers we ordered Oud and Amber smell wonderful. We were so impressed we ordered 4 more. NUHR sent an email with a 10% discount that used for the second order. Hi... Voir plus

À propos de l'entreprise

  1. Fournisseur d'arômes et de parfums
  2. aussi dans
  3. Magasin d'ameublement et de décoration
  4. Magasin de bougies

Écrit par l'entreprise

Home and body fragrance brand specialising in Oud scented products including, Oud incense, candles, diffuser, perfumes, incense and electric burners including a wide variety of gift sets. NUHR Home was created with the idea for reinterpreting luxury oud into a fresh, contemporary line of products. Our hand poured, exquisitely scented, elevated oud collections have captured the very essence of the eastern culture from all over the world, capturing the notes of some of favourite scents. In our Oud fragrances, we carefully and consistently mix several ingredients to create a unique blend of individual fragrances. Our vegan and cruelty-free products are completely cruelty free, and employ natural and pure components.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

436 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 35 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,2

Tous les avis

(436)

218 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Smells good but not very long lasting

Firstly the wrong scents were in my gift box and when I went all the way back to the unit to swap the wrong box of cones, the other cones were just chucked into a plain white box and didn't have any labels or name of scent on it so not very good. The cones themselves are very nice and smell lovely but do not last very long and the scent doesn't linger veru long either.

20 février 2026
Avis spontané
Noté 5 sur 5 étoiles

So glad I discovered Nuhr

I’ve tried a lot of incense over the years, but Nuhr is genuinely different. The scent is beautiful - clean, balanced, and far more refined than anything typical. It fills the space in a calm, understated way without ever feeling heavy or overpowering.

What I also really appreciate is the thought behind the brand; it’s clear they care about quality and creating something considered, not just another product. The whole experience, from the packaging to the burn itself, feels intentional and premium.

It feels like a carefully crafted choice, and one I genuinely enjoy using. I’ll absolutely be buying again.

20 février 2026
Avis spontané
Noté 1 sur 5 étoiles

No smell

I opened one pack. No strong smell of rose out. Just a whift of it when opened and it didn't last. Also I got two of the same out of the three. Maybe just for display purpose.

19 février 2026
Avis spontané
Noté 5 sur 5 étoiles

NUHR I absolutely adore the products…

NUHR I absolutely adore the products ,,, there wax Melts woow the hole house smells amazing , and the bricks 🧱 and oils I’m totally obsessed, the first thing I do when I get up in the morning is put my burner on , get my mindset ready for the day , the rose 🌹 OUD Amber OUD ,, is my favourite, but I tried a new one today that Dubai bricks omg oh my ,,, smell absolutely gorgeous ,, I’ve never use any other brand now. I’ve tried so many brands and NUHR blow the rest at the window. , and the customer service are so very helpful I would highly recommend these to anybody definitely 5 star 🌟 from me 👌🏼🧱🤎

19 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing!

What a product! Amazing.... My house smells like a luxury hotel in Dubai (no jokes). You wouldn't want your home smelling any other way. The Rose and Oud oil is awesome 👌

18 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Love my home to smell amazing

Love my home to smell amazing, an while burning this product gives of a pleasant scent (as well as quite a bit of smoke), the reason I gave this 1 star is the pungent stale pub smell it leaves behind once it burns out an for days after. Please don't be fooled by this product..

18 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible company

A email I received from Nuhr home :

‘ Do not arrange a collection.

She left us a nasty trustpilot review in any event which I have responded
to:

My response is as below, I do not accept the oil leaked when she was sent
the diffuser back. In any event, even with oil going on the diffuser (IF IT
DID) then the diffuser will still work anyway! Bottom line is she wans her
money back and she is not going to get it!‘

———

This is the rude message the wrote to me on email . Absolutely terrible customer service so unprofessional!!

Sent me a faulty diffuser back after I paid shipping charges refuses to take ANY responsibility even after I sent evidence . This company should’ve banned . Will be reporting to trade standards .

18 février 2026
Avis spontané
Logo de NUHR HOME

Réponse de NUHR HOME

Dear Neshat,

You have taken a further opportunity in leaving a review once again using a different account. We have made our position very clear to you in clear correspondence, the diffuser you returned back to us 'alleging to be faulty' was tested for multiples of hours and was in perfect working condition when tested at our warehouse, hence, this is why this was sent back to you, packed thoroughly and properly (clearly, this has not met your approval and we apologise for this).

Noté 1 sur 5 étoiles

Thought these would be great so bought…

Thought these would be great so bought starter pack about £30. followed instructions exactly. Tried about 4 ever time I used them myself and my kids thought something was on fire they are to smoky. Ended up putting them in the bin. Would save your money and buy a candle.

17 février 2026
Avis spontané
Noté 1 sur 5 étoiles

So bad

I’m extremely disappointed with my experience with Nuhr.

I was sent a faulty product, and instead of resolving the issue properly, I was asked to pay for the postage to return an item that arrived damaged in the first place. After ongoing back-and-forth, they sent the same product back to me again — this time with oil leaked all over it, which ended up damaging my diffuser as well.

This dispute has now been dragging on for nearly two months, and they are still refusing to issue my refund while continuing to ask me to cover postage costs. As a customer, I find this completely unacceptable. When a company sends out defective goods, the responsibility to fix the issue should not fall on the customer.

Very frustrating experience and poor customer service throughout.

17 février 2026
Avis spontané
Logo de NUHR HOME

Réponse de NUHR HOME

Dear Neshat,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that this experience has been frustrating, and we appreciate the opportunity to clarify what took place.

When the diffuser was first returned to us on your indication that it was faulty, it was thoroughly inspected and tested over several hours at our warehouse and was found to be fully functional.

This was communicated to you at the time. As explained in our correspondence, the diffuser is designed to gently scent smaller spaces and does not produce large visible amounts of steam, which is consistent with how the product is described.

As the item had been used and was operating as intended, we advised that return postage would need to be covered. The diffuser was then carefully repackaged and sent back to you in line with our usual shipping process and procedures.

We’re sorry to hear of your concerns regarding leakage during transit. The diffuser was properly and thoroughly packed with the diffuser and oil, in their respective separate boxes in any event. hence, this is not something we have experienced previously with this product and its transit.

Having already inspected and tested the diffuser extensively, we are confident it was functioning correctly when dispatched.

We always aim to be fair and transparent, and we regret that this situation did not meet your expectations.

Kind regards,
Nuhr Home Customer Care

Noté 5 sur 5 étoiles

The burners are absolutely amazing

The burners are absolutely amazing. I managed to get rid of the cooking smell within the burning time (20 mins). Normally a candle would have to burn for a few hours.

15 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Love them all

Bought the starter pack- love all of them but I think my favourite is the rose and oud so far. Will definitely get some more in sha Allah ❤️❤️

16 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Disappointed with the service

Disappointed with the service. I had visual proof to support what I’m about to say yet I’ve been ignored and told “well Royal Mail have confirmed” I’ve paid for the ramadhan special offer set. Was super excited to gift this to my friend for house warming. I received an email saying it’s delivered, when I checked the picture Royal Mail have left. It wasn’t my doorway? It wasn’t my garden? It wasn’t my house full stop. They’ve dropped it off to someone else and have claimed they’ve dropped it to me. When I’ve taken this up with Nuhr and told them I have cctv footage and ring door bell footage to show NO one entered my property or left a parcel on the day it said its delivered. I was just ignored and basically being told it is what it is. Money holds value differently to different people. And this waste of money was hurtful to me, your service regarding this was worse

2 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service & Lovely Scents

Order arrived extremely quickly.
One of the mini pots had broken in transit, I emailed Customer Service and a replacement was sent out immediately.
I love the scents and I am yet to try them all.
I am very impressed and would recommend.

13 février 2026
Avis spontané

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