Made two separate orders for £180 and all plates arrived damaged/ with defects. This was in May 2026, I emailed as soon as I received the number plates and since then I have emailed 10+ times and only... Voir plus
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Lisez les avis des autres
After sending supporting documents I received my plate with a couple of days, so no problem there and received good communication about the delivery. Only a couple of cons the main one being the numb... Voir plus
I ordered some number plates from here before reading any reviews. After reading loads of poor reviews I must admit I was a bit worried…. HOWEVER they arrived in a couple of days and seem perfect to m... Voir plus
1) Illegally sold me Legal Number Plates without first verifying my identity. 2) Did not supply full order. 3) Quality is terrible. Backing is misaligned, defects in lettering, edges are poor. 4)... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Number Plate Supplier for various styles of number plates from standard to the latest 3D/4D!
Coordonnées de contact
Regent Place, B1 3NJ, Birmingham, Royaume-Uni
- accounts@numberplatesnextday.co.uk
- numberplatesnextday.co.uk
2,5
Bas
1 k avis
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A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Plates received did not match plates…
Plates received did not match plates ordered (999 was printed as 666 so completely unusable). Contact attempted via website, email & social media - all ignored. Take a look at comments to their social media, this lack of service is a common problem of theirs.
9 juillet 2026
Avis spontané
Réponse de Number Plates Next Day
Hi Liam,
We're very sorry to hear about your experience and sincerely apologise that you received the incorrect plates. We completely understand how frustrating it must have been to receive a registration that was printed incorrectly, making the plates unusable.
We're also sorry to hear that you felt your attempts to contact us went unanswered. This is not the level of service we strive to provide.
Thank you for bringing this to our attention, and we appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Terrible service
Terrible service. Had numberplates delivered from this company. The were damaged . Both plates damaged. Looks like either damaged in transit or a manufacturing fault.
Messaged the company clear photos of the damage, but for some reason they want a handful of photos when they’ve been sent multiple clear images of the plates. They obviously try to get out of it probably knowing they were damaged when they’ve sent them, a lesson learned for me. Never use this company again and look at trust pilot reviews before using a company for number plates. Beware DO NOT USE THESE FOR NUMBERPLATES IF THERE IS ANYTHING WRONG THEY WONT DEAL WITH YOU JUST KEEP ASKING FOR PICTURES
7 juillet 2026
Avis spontané
Réponse de Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise that you've been left feeling this way.
We completely understand how frustrating it is to receive damaged plates, and we'd like to reassure you that we never intentionally make the process difficult. If we've requested additional photos, it's simply because our production team sometimes needs specific images to identify the cause of the damage and ensure we provide the correct resolution as quickly as possible.
We're sorry if this wasn't explained clearly and for any frustration it caused.
Please email us again with your order number, or reply to your existing email, and we'll make this a priority. We'll review everything immediately and work to resolve the issue without any unnecessary delays.
Thank you for your feedback, and we appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Give them a Chance - They Make Errors, BUT DO TRY TO RESOLVE THEM!
Initially, I wrote a very Negative Review….
Why - Because what arrived was a ‘Sub-Standard’ Registration Plate - it contained a Bubble under one of the Letters.
Upset by this, I wrote to them and explained the issue - admittedly, i had to write to them 3 times.
BUT, eventually they DID RESPOND & Fully took onboard what my issue was.
& in fairness…. they accepted my situation and they offered to REPLACE THE PLATE - WHICH THEY DID!
and the Replacement Plate was SPOT ON & PERFECT.
IT IS ALWAYS ‘EASY’ TO MOAN & COMPLAIN - In this day & age, WE LOVE TO MOAN & COMPLAIN & ALWAYS EXPECT ‘PERFECTION’..
But in Truth - That is just what I initially did.
BUT to their Credit ‘Number Plates Next Day’ DID RESOLVE THIS - & throughout they were VERY POLITE & UNDERSTANDING & HELPFUL.
For that, I would Recommend them in the Future & WILL use them again - with the understanding that ‘they are Human’ - they ‘may’ make mistakes, but they take them onboard and try their best to resolve them.
Thank you again ‘Number Plates Next Day’ - I appreciate your support and understanding.
30 juin 2026
Avis spontané
Réponse de Number Plates Next Day
Hi,
Thank you so much for taking the time to update your review and share your experience.
Firstly, we'd like to apologise again for the issue with your original plate. While we always strive to get every order right first time, we're pleased we were able to resolve the problem by providing a replacement that met your expectations.
We really appreciate your patience throughout the process and your understanding that, although mistakes can occasionally happen, we're committed to putting things right whenever they do.
Your kind words about our team and your willingness to give us another chance genuinely mean a lot. Thank you for recognising our efforts, and we're delighted that you're happy with the replacement plate.
We truly appreciate your recommendation and look forward to serving you again in the future.
– The Number Plates Next Day Team 🚗
Appalling
Appalling, take your money, call themselves next day, then have to wait a week
Emails ignored and only received when I said I would contact my bank to get my money back. No apologies, rubbish packaging too. Don't bother
19 juin 2026
Avis spontané
Réponse de Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise that we did not meet your expectations.
We understand how frustrating it must have been to experience a delay, especially when you were expecting a next working day service, and we're also sorry that you felt your emails were ignored. This is not the level of customer service we aim to provide.
We're sorry to hear your order also arrived in packaging that you weren't happy with. We take all customer feedback seriously and will be reviewing both our communication and packaging processes to help improve our service.
If you're still experiencing any unresolved issues, please email us at info@numberplatesnextday.co.uk with your order number, and we'll make this a priority and do everything we can to put things right.
Thank you for taking the time to leave your feedback.
– The Number Plates Next Day Team
Ordered on a Monday only arrived today
Ordered on a Monday only arrived today, def not next day plates as they where only dispatched severel days later, and to add insult to injury they printed the wrong VRM on the plates, despite what I put on the order and also supplying my log book. Really sloppy and poor service and never respond to emails!!!! Will charge back on my credit card soon if I don’t hear from them.
26 juin 2026
Avis spontané
Réponse de Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise for the delay in dispatch and for the incorrect registration being printed on your plates. We completely understand how frustrating this must have been.
We're also sorry that you feel your emails have gone unanswered. This is not the level of service we aim to provide, and we apologise for the lack of communication.
Please could you email us again at info@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate what went wrong, and arrange a resolution as quickly as possible.
We genuinely appreciate your feedback and hope you'll allow us the opportunity to put things right.
– The Number Plates Next Day Team
Ordered my plates Monday evening and…
Ordered my plates Monday evening and they arrived Thursday. I’m happy with that given the state of the postal service it’s really unreasonable to expect next day every time. They were certainly dispatched promptly which is the best they could do.
22 juin 2026
Avis spontané
Réponse de Number Plates Next Day
Hi,
Thank you so much for taking the time to leave us such a positive review!
We're delighted to hear that you were happy with your order and that your plates arrived safely. We really appreciate your understanding that, while we always aim to dispatch orders as quickly as possible, delivery times can occasionally be affected by factors outside of our control once the parcel is with Royal Mail.
It's great to know you recognised our prompt dispatch, and we're grateful for your support and kind comments.
We hope to be of service to you again in the future!
– The Number Plates Next Day Team 🚗
Awful company do not use they do not…
Awful company do not use they do not even deserve 1 star, originally i ordered the plates on the 10th of June, then after being sent a royal mail tracking number nothing ever arrived. i then emailed to ask where the plates were and got a response saying i needed to inform them of the personalisation i had requested as their system had an issue so the plates were never made, i then sent all the details and have heard nothing since and i am now being ignored. these guys are absolute con men.
10 juin 2026
Avis spontané
Réponse de Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise for the issues you've encountered.
We completely understand how frustrating it must have been to discover that your order had been delayed due to a system issue, and we're especially sorry that you feel you've been ignored since providing the requested information. This is not the level of service we aim to provide.
Please could you email us again at **[info@numberplatesnextday.co.uk](mailto:info@numberplatesnextday.co.uk)** with your order number, or reply to your existing email thread? We'll make this a priority, investigate your order immediately, and ensure we get this resolved as quickly as possible.
We genuinely appreciate your feedback and hope you'll give us the opportunity to put things right.
The Number Plates Next Day Team
Such a Shame!!!
I have been using this company a few years now with no issues and great service. Ordered two plates and two packs of sticky pads, plates arrived with no sticky pads. I have reached out by email and website contact form and I never received a reply. Such a shame as I liked their quality of plates but customer service after sales are non existent. I will never use again nor recommend as I’ve done in the past. Need to sort yourselves out as your feedback is very poor.
10 juin 2026
Avis spontané
Réponse de Number Plates Next Day
Hi,
Firstly, we'd like to sincerely apologise for your recent experience.
We're especially sorry to hear this after you've been a loyal customer for several years. We truly appreciate your continued support, which makes it even more disappointing to know we've let you down on this occasion.
We're sorry that your sticky pads were missing from your order and that you didn't receive a response to your emails or contact form. This is not the level of service we strive to provide.
Please could you email us again at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority and ensure the missing sticky pads are sent out to you as quickly as possible.
Thank you for your honest feedback. We genuinely value it and hope you'll give us the opportunity to restore your confidence in our service.
Terrible service
Terrible service, my item never even reached the Royal Mail for weeks and after 3 emails (as instructed on there website) requesting cancelation or refund they never responded.
I disputed the payment through my banking and suddenly they email saying they will refund.. but then weeks later my item arrived despite me cancelling and they dospute the refund payment with my bank... so im square one now with an item i requested to cancel and down on money.
I have email yet again requesting return but i dont expect to hear anything.
Horrendous service id advise to stay clear.
2 juin 2026
Avis spontané
Réponse de Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise for the frustration this has caused.
We understand how disappointing it must have been to experience delays, not receive a response to your cancellation request, and then receive the order after you believed it had been cancelled. We also appreciate how frustrating the refund process has been for you.
This is certainly not the level of service we aim to provide, and we're sorry that we let you down.
Please could you email us again at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, review your case immediately, and work with you to resolve the return and refund as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Misleading company name
Misleading company name. I needed a set of basic number plates for my father. It was an emergency as he was set leave on Saturday. Ordered on the 10th June (documents sent same day), I was hoping to receive them on Friday. In the end, I had to go to a local shop where they printed them in under half an hour and they were cheaper.
They finally arrived Saturday 13th midday.
Nothing to say against the quality of the plates, but I chose this company because of its name, suggesting they would be the fastest option as it was an emergency. It turns out it is NOT next day delivery, they are not faster than others. Misleading.
Added: and of course their reply was created via ChatGPT... Joke of a company.
13 juin 2026
Avis spontané
Réponse de Number Plates Next Day
Hi,
Thank you for taking the time to leave your feedback, and we're very sorry to hear that your experience did not meet your expectations.
We completely understand how frustrating this must have been, especially as the plates were needed urgently for your father. We sincerely apologise that they didn't arrive in time and that you had to purchase another set locally.
While we always aim to dispatch eligible orders as quickly as possible, delivery can occasionally be affected by factors outside of our control once an order has been handed to Royal Mail. We appreciate that, in your situation, this was incredibly disappointing.
We're pleased to hear you were happy with the quality of the plates, but we're sorry we let you down on the delivery side of your order.
Thank you again for your honest feedback. We take comments like yours seriously and will use them to continue improving both our service and communication.
– The Number Plates Next Day Team
Order 2 standard number plates
Order 2 standard number plates with a set of stick pads, received an email saying a parcel containing plates had been sent out, waited a week to receive only sticky pads. Sent an email a few days ago and got no reply.
Update- ordered on the 4th june, there has been a few emails back and forth with them sending me a sorry 30% of my next order email, yet my original order still hasn't arrived! When i replied telling them it was an insult they replied saying my order got delivered (which only contained sticky pads).
11 juin 2026
Avis spontané
Réponse de Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise for the confusion and frustration caused by your order.
We completely understand how disappointing it must have been to receive only the sticky pads instead of your number plates, and we're sorry that our communication did not meet the standard you should expect from us.
We also apologise if our previous response came across as dismissive. That was certainly not our intention, and we appreciate that a discount on a future order is not a suitable resolution when your original order has not been received correctly.
Please could you email us again at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate what happened with your original order, and ensure this is resolved for you as quickly as possible.
Thank you for bringing this to our attention, and we appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Avoid, Do not use
Avoid.
Ordered Saturday and were meant to be sent next day so expecting them Monday. It’s now Thursday and still nothing.
No reply to my emails, very quick to ask for my details but very slow when it comes to shipping. I had to go out and buy some plates as I needed them.
Waste of my time, do not Use
11 juin 2026
Avis spontané
Réponse de Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise that your order did not arrive when you expected it.
We completely understand how frustrating this must have been, especially as you needed the plates urgently and had to purchase another set elsewhere. We're also sorry that you didn't receive a response to your emails. This is not the level of customer service we strive to provide.
Please could you email us again at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate what happened with your order, and work with you to find a resolution as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Pretty much same review as others
Pretty much same review as others, ordered plates on Monday and came Wednesday, contacted Shaun and blamed it on the delivery company, replyed to suggest using another delivery company as this is tarnishing your name(NEXT DAY PLATES) 🥴. When they did turn up they had wrong spacing on. My fault really as should have done a search for reviews on this company first.
10 juin 2026
Avis spontané
Réponse de Number Plates Next Day
Hi,
We're very sorry to hear that your experience didn't meet your expectations, and we sincerely apologise for the disappointment caused.
We understand your frustration regarding the delivery times, especially given our company name. While we always aim to dispatch orders as quickly as possible, delivery delays can unfortunately occur once parcels are with Royal Mail. We do appreciate your feedback regarding our delivery service, and we'll certainly take your comments on board.
We're also sorry to hear that the spacing on your plates wasn't what you expected. If your order was for road legal plates, the registration must be produced in the legal DVLA format, regardless of how it is entered during the ordering process. However, if this wasn't the issue, we'd be happy to investigate further.
Please email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread, and we'll be happy to look into this for you.
Thank you for taking the time to leave your feedback.
– The Number Plates Next Day Team
Just like everyone else who has ordered…
Just like everyone else who has ordered recently still waiting on plates to arrive and no response to any of my emails. Ordered 24th May, royal mail still shows as awaiting the parcel to get to them. I am really disappointed used this company a few times before but they have really let themselves down this time!
10 juin 2026
Avis spontané
Réponse de Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise for the delay with your order and the lack of communication.
As a returning customer, we're especially disappointed to hear that we've let you down on this occasion. We truly value your previous custom, and we're sorry that this experience hasn't reflected the level of service you've received from us in the past.
Please could you email us again at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate why your tracking is still showing as awaiting the parcel, and work to resolve this as quickly as possible.
Thank you for your patience and for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Don’t waste your money with this company
Ordered show plates with particular spacing needed. What arrived looks ridiculous. Just like other reviews (which I really wish I’d read first) they are now ignoring my emails but flooding my inbox with promotions. Please don’t waste your money with this company. I had to reorder from Chase Lane Plates who I can definitely recommend.
28 mai 2026
Avis spontané
Réponse de Number Plates Next Day
We're very sorry to hear that you were disappointed with your order and sincerely apologise for your experience.
We're also sorry to hear that you feel your emails have been ignored. This is not the level of customer service we aim to provide, and we understand how frustrating this must have been.
Please could you email us again at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority and review the spacing on your show plates to see how we can resolve this for you as quickly as possible.
We appreciate your feedback and hope you'll give us the opportunity to put things right.
– The Number Plates Next Day Team
Avoid this company
Avoid this company!
Plates ordered, fast response to confirm ownership of plate.
Number plate delivered with incorrect printing. Company printed a ‘P’ instead of an ‘F’
No reply from multiple emails sent. Still flooding my inbox with promotional offers!
Scammers
8 juin 2026
Avis spontané
Réponse de Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise that your number plate was printed incorrectly. We completely understand how frustrating it must have been to receive a plate with the wrong character.
We're also very sorry that you haven't received a response to your emails. This is not the level of customer service we strive to provide, and we appreciate how disappointing that has been.
Please could you email us again at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate the issue immediately, and arrange the correct replacement as quickly as possible.
We can assure you that we are not scammers, and we're sorry that your experience has led you to feel that way. We genuinely value your feedback and would appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Next day how about never
I placed an order on 3 weeks ago despite numerous emails after an initial reply I have heard nothing, no number plates no replies to queries both on line and via email. Very poor service. On principle I intend to pursue a refund with the help of my bank and trading standards.
8 mai 2026
Avis spontané
Réponse de Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise for the delay with your order and the lack of communication.
We completely understand your frustration, especially after waiting several weeks without receiving your number plates or the updates you were expecting. This is not the level of service we strive to provide, and we're sorry we've let you down.
Please could you email us again at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate your order immediately, and work with you to resolve the matter as quickly as possible.
We genuinely value your feedback and appreciate the opportunity to put things right.
– The Number Plates Next Day Team
No longer next day, and no response
I don't think this company is still in business. I used this company back in 2021, and they were great, so I thought I would use them again this year. I ordered on May 20th at 12:19, got an email asking for paperwork, and then at 13:30, I received an email saying they had been dispatched and received a Royal Mail tracking code.
As I had used them before for the same number plates, I emailed them to ask if they still needed my ID or not. Tracking still says they are expecting the parcel, and I've emailed them another 3 times, tried their Facebook Messenger, and called the number listed there, and no answer as of June 7th. I can't raise a complaint with Shop.app until it's been 30 days. I would avoid this company now.
7 juin 2026
Avis spontané
Réponse de Number Plates Next Day
Hi,
We're very sorry to hear about your experience and sincerely apologise for the delay and the lack of communication.
We're especially disappointed to hear this from a returning customer who previously had a positive experience with us. We truly appreciate your past support, and we're sorry that we've let you down this time.
We understand how frustrating it must have been to receive a tracking number that never updated and to not receive a response to your emails or messages. This is not the level of customer service we strive to provide.
Please could you email us again at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate what has happened with your order, and work to resolve it as quickly as possible.
Thank you for taking the time to leave your feedback. We genuinely appreciate the opportunity to put things right.
– The Number Plates Next Day Team
This company is rubbish
This company are rubbish, bought from them as I needed plates asap, so next day promise was perfect.
It took 5 DAYS from ordering,including necessary paperwork, to delivery.
On complaint, no reply, so taking to trading standards.
READ THE BAD REVIEWS BEFORE EVEN THINKING OF USING THIS COMPANY
5 juin 2026
Avis spontané
Réponse de Number Plates Next Day
i Martin,
We're very sorry to hear about your experience and sincerely apologise that your order did not arrive within the expected timeframe.
We completely understand how frustrating this must have been, especially as you chose us because you needed your plates urgently. We're also very sorry that you didn't receive a response to your complaint. This is not the level of customer service we strive to provide.
Please could you email us at hello@numberplatesnextday.co.uk with your order number, or reply to your existing email thread? We'll make this a priority, investigate what happened with your order, and work with you to find a resolution as quickly as possible.
We genuinely value your feedback and appreciate the opportunity to put things right.
– The Number Plates Next Day Team
Slow customer service.
Order my number plates and a fixing kit. Definitely didn’t arrive the ‘next day’, also didn’t get the fixing kit. I’ve sent two emails about the missing fixing kit, eventually got a response and a refund on the kit. Number plates are great.
5 juin 2026
Avis spontané
Réponse de Number Plates Next Day
Hi Tony,
Thank you for taking the time to leave your review.
Firstly, we'd like to apologise that your order didn't arrive as quickly as expected and that your fixing kit was missing from the delivery. We're also sorry that it took longer than it should have to respond to your emails.
That said, we're pleased we were able to resolve the issue by arranging a refund for the missing fixing kit, and it's great to hear that you're happy with the quality of your number plates.
Thank you for your feedback—it helps us improve both our service and communication. We hope we'll have the opportunity to provide you with a better experience in the future.
– The Number Plates Next Day Team
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