Ordered on the 2nd August 4 days later I email them just to find out they can't find my order wtf I contacted my bank for a full refund
L'entreprise a répondu
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Ordered on the 2nd August 4 days later I email them just to find out they can't find my order wtf I contacted my bank for a full refund
L'entreprise a répondu
Just wanted to say a huge thank you for my order which arrived so quickly. I am suffering from severe chilblains after standing for hours outdoors doing Covid clinics , the fingerless compression glo... Voir plus
They do make a difference, but have to be worn with other gloves. For example, when undertaking household chores like bathroom cleaning a waterproof glove needs to be worn over the glove to ensure han... Voir plus
I ordered shock spring knee braces to be sent to us here in Bulgaria Nuovahealth dispatched the order with my specific instruction request within two days and notified me on 3rd June they were on thei... Voir plus
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A répondu à 25 % de ses avis négatifs
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These pads fitted easily and well. Although they gave me some support and eased pain somewhat I know now that my condition requires stronger support and needs a podiatrist
Easy to order and quick delivery and exactly what I wanted, thanks.
Offering a service for people that suffer with sore feet been wearing them now for three days and I have noticed a major difference in my feet would recommend this product
I ordered the item, and it was a very quick turnround so I was very happy. The product is what I wanted.
Quick delivery but no instructions on how to wear the strapping also the thumb part is far too small despite ordering a size larger.
Arrived quickly but no instructions on how to fit. A quick Google helps. Not terribly comfortable to wear especially for us ladies but really does help. Wear over a t shirt or similar to help with comfort.
Awful. Don't waste your money on this rubbish. Was going to send it back but would have to pay and as another reviewer said, they just claim they never received it.

Réponse de Nuovahealth
I received my back brace recently ! It is not fit for purpose. I cannot put it on. The over shoulder straps are much too short and don’t reach the Velcro grip pad. I emailed the company and received a patronising response telling me that my shoulders must be too broad!! In fact my shoulders are quite narrow and my build is slight!! I very much regret not seeking feedback before purchase .
I purchased the Back Support Belt for Lower back pain after the NHS physio's that I had seen said they couldn't recommend a particular make/item; the only thing that they both said was not to buy an expensive one, so I opted for this from Nuova Health. After spending some time trying to get it work I went back to my very old(and expensive) belt made by Rolyon which is unfortunately no longer available. The belt from Nuova Health has better ventilation than the Rolyon BUT the reason that I've now given up on it is that the velcro fastenings do not stay in position once I start moving to carry out a task that involves bending etc; they just become 'unhooked', rendering it useless. It cost less than £20;, the Rolyon one over £60 about ten years ago so in this case the cheaper belt was a false economy.
SCAMMERS - AVOID
Bought a back brace and corset from this website. Back brace was cheap and completely useless. Corset way too tight. Returned by Royal Mail tracking which showed as returned. Company REFUSED a refund claiming they hadn’t received despite tracking clearly stating they had!!
SCAM COMPANY - CHEAP GOODS - THEY STEAL YOUR MONEY
*****************AVOID******************
DO NOT believe their insincere responses to negative reviews either!!!! It’s all a pretence to make them look like they care!!! They will NOT respond or give refund so don’t bother! RAISE A DISPUTE WITH YOUR BANK and hopefully they will get blocked by Visa
Date of experience: August 31, 2024

Réponse de Nuovahealth
DIRE! The splint I bought had been so badly packaged into a tiny blue bag that when I cut the very top of the blue bag to open it, the action cut off the top bit of the splint rendering it unfit for use! Having examined it out of interest anyway just to see how it worked, it was the most awkward, uncomfortable piece of kit I'd ever had the misfortune to attempt to wear!!! I managed 2 minutes!! A TOTAL WASTE OF MONEY!!! My Recommendation to anyone is is STICK WITH NHS/PHYSIOTHERAPIST recommended splints!!
Purchased wrist support does not support anything too loose waste of money
A superb Company to deal with.They obviously care about their customers and I shall certainly use them again.
These arrived yesterday and I wanted to say a huge "Thank You" the
service was quicker than expected and I have tested them out and they
are fantastic. The difference they have made to my knees already is unbelievable. I have early on set arthritis in my right knee and
training for a marathon the knee pain has been disrupting my sleep
health, a vicious cycle when training at this level.
I was skeptical if the supports would actually work but within 24hrs
I'm feeling so much more confident my knees will get through the race
and maybe I'll follow. 😂
Thank you Nuova 😊
Speedy and useful responses. Friendly emails. Good products and good service when hitches occurred.
thank you
The products are good and the customer support is excellent! I ordered two products separately by mistake. The Nuova team refunded the second postage charge as a goodwill gesture. Will definitely order from Nuova Health in the future. Keep up the good work and thank you!
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