Very disappointing experience with this…
Very disappointing experience with this hosting provider.
My website suddenly went down because the website files/document root went missing, even though I did not delete or modify anything. Instead of properly investigating the issue, the support team simply asked me to check my files and eventually closed the ticket without resolving the problem.
I have been using this hosting for a long time and never expected such poor support. When a customer reports a serious issue, the support team should investigate thoroughly instead of shifting all responsibility to the customer.
If you expect reliable hosting and responsive technical support, I cannot recommend this provider based on my experience.






